Universal Automotive

Universal Automotive ico

(36 reviews)

Auto Repair StationsCaliforniaKern CountyBakersfieldSchirra Court

Kern County . California

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

Universal Automotive Introduce

For vehicle owners seeking reliable and professional automotive care, **Universal Automotive** stands as a prominent auto repair station dedicated to providing comprehensive services. Situated conveniently for local users, Universal Automotive offers a one-stop solution for a wide array of vehicle maintenance and repair needs, ensuring your car performs optimally and safely on the road.

As an **Auto Repair Station**, Universal Automotive is equipped to handle everything from routine tune-ups to complex diagnostic challenges. Their service offerings are meticulously designed to cover all aspects of a vehicle's health, aligning perfectly with the category's promise of complete car care. This includes, but is not limited to, engine diagnostics and repair, brake system services, transmission repair, electrical system troubleshooting, exhaust system repair, suspension and steering services, heating and air conditioning repair, and tire services such as rotations, balancing, and replacements. They also provide essential preventative maintenance services like oil changes, fluid flushes, and filter replacements, all crucial for extending the lifespan of your vehicle and preventing costly future repairs. Their comprehensive approach ensures that whether you're dealing with a minor issue or a major mechanical problem, Universal Automotive has the expertise and equipment to address it effectively.

The **environment** at Universal Automotive is designed with both efficiency and customer comfort in mind. The facility typically boasts a clean, organized, and modern appearance, reflecting their commitment to professionalism. The service bays are well-lit and equipped with state-of-the-art diagnostic tools and repair equipment, allowing their technicians to work efficiently and accurately. While your vehicle is being serviced, customers can generally expect a comfortable waiting area, often featuring amenities such as Wi-Fi, comfortable seating, and sometimes refreshments, making the wait a less stressful experience. This attention to detail in the physical environment underscores their dedication to providing a premium service experience, ensuring that customers feel confident and relaxed during their visit. The layout of the shop is often optimized for a smooth workflow, contributing to faster turnaround times for services.

The **services** offered by Universal Automotive are delivered by a team of highly skilled and certified technicians. These professionals possess extensive knowledge across various makes and models of vehicles, staying updated with the latest automotive technologies and repair techniques through continuous training. This expertise allows them to accurately diagnose problems and perform repairs with precision and efficiency. Beyond the technical aspect, Universal Automotive prides itself on its customer-centric approach. They prioritize clear communication, explaining diagnoses and recommended repairs in an understandable manner, and providing transparent pricing without hidden fees. Before any work begins, customers can expect to receive a detailed estimate, allowing them to make informed decisions about their vehicle's care. This commitment to transparency and honest communication builds trust and ensures that customers feel empowered throughout the repair process.

One of the key **features** that sets Universal Automotive apart is their commitment to quality and reliability. They typically use high-quality parts that meet or exceed OEM (Original Equipment Manufacturer) specifications, ensuring the longevity and performance of repairs. Many services may also come with a warranty, providing customers with added peace of mind. Another distinguishing feature is their investment in cutting-edge diagnostic technology. Modern vehicles are increasingly complex, and sophisticated diagnostic tools are essential for accurately identifying issues. Universal Automotive's use of advanced diagnostic equipment allows them to pinpoint problems quickly and precisely, reducing diagnostic time and avoiding unnecessary repairs. Furthermore, their focus on preventative maintenance is a core feature, emphasizing proactive care to help vehicle owners avoid major breakdowns and extend the life of their automobiles. They often provide digital vehicle inspections, giving customers a comprehensive overview of their vehicle's health with photos and detailed notes.

In terms of **promotional information**, Universal Automotive frequently offers various deals and discounts to benefit their customers. These promotions can range from seasonal specials on specific services, such as discounted air conditioning checks in the summer or winter tire change deals, to new customer incentives. Common promotions might include discounts on oil changes, free brake inspections, or percentage off total repair costs for first-time visitors. They often leverage their online presence, including their website and social media channels, to announce these promotions, making it easy for local users to stay informed about current offers. Loyalty programs are also a possibility, rewarding repeat customers with exclusive discounts or accumulated points for future services. Furthermore, Universal Automotive often participates in community events or supports local initiatives, demonstrating their commitment to the community they serve. These promotions not only provide financial benefits to customers but also serve as an invitation to experience the quality and professionalism that Universal Automotive offers, encouraging new customers to trust them with their vehicle care needs.

In summary, Universal Automotive, operating within the Auto Repair Stations category, provides a comprehensive and reliable solution for all automotive service needs. With a professional and welcoming environment, a team of expert technicians, a commitment to quality parts and advanced diagnostics, and a customer-focused approach bolstered by regular promotions, they strive to be the trusted partner for vehicle owners in the local community, ensuring safe and smooth travels for all their customers.

Universal Automotive Photos

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Universal Automotive Location

Universal Automotive Customer Reviews

I came in here for an engine light check and they gave me a whole list of A/C related issue costing me $4,900 and some dollars. I could buy a new car for that amount. This is the worst place to go when you need your car fixed. They will manipulate you into getting their service. I took my car back and tried to get the refund but they tried to charge me for ordering parts that were never delivered. Gross behavior, worst place to go to.

Sep 06, 2024 · Nurani

Fast, GREAT work, friendly, very good prices, honest. I had the same type of work done on the same vehicle in a different shop about two years before. Universal did it in a couple of hours, instead of a couple of days. Charged me about 30% less, and the workmanship was better. I couldn’t believe it, but I’m glad I found them!!

Dec 29, 2023 · Doug Reber

They are a family owned business. They are super friendly and honest. I've taken a few of my cars there and each time they have done a great job. The pricing is great and they do not try to get more out of you.

Feb 27, 2020 · Crystal Ponce De Leon

This shop is a go to the owner and his son are very honest, knowledgable, and helpful. Its a family ran business so I took my vehicle here for a check engine light. Their prices are very reasonable paid $95 for a diagnostic and their labor fee per hour is the same $95. That is less than any other repair shop. They are also open on Sat thats when they took care of my problem and had my truck running by the end of the day. Also they do smog checks for $25 thats the best in town it is usually near $60 anywhere else. I would recommend this place looking to have car repairs done by an honest and up front company. Thanks Jeff M

Mar 27, 2019 · Jeff Mattiaccio

Great place! Family like atmosphere. This establishment helped me save alot allot of money when a car I was going to purchase was inspected and they caught the Cats being tampered with. I have been going here for a few years now and wouldn't let anyone else work on my car. Very honest and downright good people at Universal automotive.

Jun 10, 2017 · Gregory Welch