Turners Diesel Performance

Turners Diesel Performance ico

(83 reviews)

Auto Repair StationsOhioLorain CountyGraftonAvon Belden Road

Lorain County . Ohio

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  • +1 440-236-5633
  • www.turnersdiesel.com
  • 11921 Avon Belden Rd, Grafton, OH 44044, USA

Operating Hours

Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday Closed
Saturday Closed
Sunday Closed

Turners Diesel Performance Introduce

Turners Diesel Performance is a distinguished Auto Repair Station, specifically catering to the unique needs of diesel vehicles, including trucks, RVs, and potentially agricultural or commercial equipment. Located in Grafton, Ohio, and serving the wider Lorain County and Medina County areas, Turners Diesel Performance has built a reputation for its specialized expertise in diesel engine diagnostics, repair, and performance enhancement. As a NAPA Auto Care Center, they adhere to a strict Code of Ethics, emphasizing quality service and customer satisfaction.

Environment and Customer Experience

Turners Diesel Performance strives to create a professional and trustworthy environment for its customers. While detailed descriptions of their physical shop and waiting area are not widely available, their affiliation as a NAPA Auto Care Center suggests a commitment to maintaining industry standards for cleanliness, organization, and customer amenities. The NAPA Auto Care Code of Ethics, which Turners Diesel Performance pledges to uphold, includes promises to perform high-quality diagnostic and repair services at a fair price, employ ASE-certified technicians, and be dedicated to customer satisfaction. This indicates an environment where transparency and ethical practices are prioritized. Customers can expect clear communication regarding their vehicle's issues and the necessary repairs, fostering a sense of confidence and reliability. The focus on preventive maintenance and educating customers about their vehicle's needs further enhances the customer experience, promoting long-term vehicle health and cost savings.

Comprehensive Services Offered

Turners Diesel Performance offers a broad spectrum of services specifically tailored for diesel vehicles, encompassing both routine maintenance and specialized performance enhancements. Their primary offerings include:

  • Preventive Maintenance Services: This is a cornerstone of their operations, designed to extend the life of diesel engines and prevent costly major repairs. Services include:

    • Oil and Filter Changes (including specific diesel-grade oils and filters).

    • Air Filter Replacement.

    • Seasonal Checkups (Spring and Winterization).

    • Wiper Blades Replacement.

    • Comprehensive mileage-based services (e.g., 7,500-mile, 15,000-mile, up to 180,000-mile service intervals), ensuring all manufacturer-recommended maintenance is performed.

  • Engine Tune-Ups and Diagnostics: Modern diesel engines are complex, and Turners Diesel Performance is equipped to handle advanced diagnostics. Services include:

    • Inspection of spark plugs and wires (for certain diesel systems).

    • Checking fuel filters and air filters to ensure optimal engine performance and prevent debris from reaching the combustion engine.

    • Utilizing advanced diagnostic tools to identify and address engine problems effectively, which is critical for emissions control systems and modern diesel technology.

  • Diesel Performance Tuning: This is a key specialization of Turners Diesel Performance, aiming to enhance vehicle power, torque, and fuel efficiency. This can involve:

    • Installation and programming of performance tuners (e.g., PDI Big Boss Performance Tuners, MiniMaxx V2, Efi Live AutoCal, EZLynk). These devices can increase horsepower and torque, improve throttle response, and provide real-time monitoring of engine parameters like turbo boost, EGT, and fuel pressure.

    • DPF (Diesel Particulate Filter) Delete and EGR (Exhaust Gas Recirculation) Delete kits. While specific legality depends on local regulations, these services are aimed at improving performance and potentially fuel economy by modifying emission control systems. However, it is crucial for customers to understand the environmental and legal implications of such modifications in their specific region.

    • Installation of performance parts such as exhaust systems, lift pumps (e.g., FASS, AirDog), and engine components to optimize overall diesel engine output.

  • General Diesel Vehicle Repair: Beyond specialized performance work, they also provide repairs for various components of diesel vehicles. This includes:

    • Brake services.

    • Exhaust system repairs (including custom exhaust work as implied by performance offerings).

    • Battery replacement and electrical system checks.

    • Drivetrain components (though not a primary specialization like a dedicated transmission shop, they handle related parts).

    • Air conditioning and refrigeration system services.

  • Replacement Parts: As a NAPA Auto Care Center, they have access to a wide range of quality NAPA replacement parts for all repair and maintenance needs.

Key Features and Strengths

Turners Diesel Performance distinguishes itself through several key features that benefit its customer base:

  • Specialized Diesel Expertise: Their primary focus on diesel engines means they possess in-depth knowledge, specialized tools, and diagnostic capabilities specifically for diesel vehicles, which general auto repair shops may lack. This specialization is particularly beneficial for complex diesel engine issues and performance modifications.

  • NAPA Auto Care Center Affiliation: This affiliation ensures adherence to a strict Code of Ethics, guaranteeing high-quality service, fair pricing, and the use of quality NAPA parts. It also implies that their technicians are ASE-certified, indicating a high level of training and competence.

  • Performance Enhancement Solutions: Unlike standard repair shops, Turners Diesel Performance actively offers and installs performance-enhancing products, allowing customers to optimize their diesel vehicles for increased horsepower, torque, or improved fuel economy. Customer testimonials frequently highlight significant gains in power and fuel efficiency after performance tuning.

  • Focus on Preventive Maintenance: They strongly advocate for and provide comprehensive preventive maintenance, helping vehicle owners avoid more expensive repairs down the line and ensuring vehicle reliability and longevity.

  • Customer Satisfaction: While not extensively detailed in general online information, the NAPA Code of Ethics emphasizes dedication to customer satisfaction and a system for fair complaint settlement, suggesting a strong commitment to positive customer outcomes.

Promotional Information

While specific, time-limited promotional coupons for Turners Diesel Performance are not always widely advertised across all platforms, their affiliation with NAPA Auto Care and their service philosophy incorporate several ongoing benefits that act as promotional elements:

  • NAPA Auto Care Deals: As a NAPA Auto Care Center, Turners Diesel Performance likely participates in NAPA's national or regional promotional deals. These can include rebates on specific parts (e.g., brakes, shocks, batteries) or special pricing on certain services, which customers can often find by checking NAPA Auto Care's official website or inquiring directly with the shop.

  • Value-Driven Services: The emphasis on preventive maintenance directly promotes long-term savings for customers by reducing the likelihood of major, costly repairs. This focus on value and reliability is a continuous promotional aspect.

  • Performance Benefits: The promise of increased fuel mileage (often cited as +½ MPG to +1¼ MPG from performance tuners) and enhanced power (e.g., "night and day" power uphill, "undeniable" difference in power and throttle response) serves as a strong promotional draw for diesel owners seeking to optimize their vehicles.

For the most current and specific promotional offers, including any local specials or rebates, it is highly recommended for local users to contact Turners Diesel Performance directly via phone or email, or visit their official website if available. This direct approach ensures access to the most up-to-date information and allows for specific inquiries related to their diesel vehicle's needs.

Turners Diesel Performance Photos

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Turners Diesel Performance Location

Turners Diesel Performance Customer Reviews

Took my truck to turners first time a few years ago got all 8 injectors replaced with reman injectors ran good for a little while then 4 went bad had recently just took my truck back to turners they had my truck from October 21st all the way until January 30th. Realized on the way back home from picking it up it’s dumbing an excessive amount of white smoke out of the exhaust asked them about it and they said to keep driving it and it will burn off which I know sounded wrong to begin with so I took it to a shop that I know knew what they were doing.and also on my way home while stopped at a red light the engine light came on and truck went into limp mode due to a injector 1 leak code when they just got done replacing that injector….. so I took it to the other shop and they said that injector 1 was bad it was rusty and drenched in never seize…. Once the new injector at the other shop got put in the truck stopped dumping white smoke out the exhaust and runs good. Have heard from multiple other people this shop has a bad reputation will never bring my truck back to this shop and would never recommend this shop to anyone unless u want to get screwed.

Feb 13, 2025 · Zack Bolyard

Read the UPDATES!!! Everything Turner Diesel did went WRONG. Installed turbo, stopped making boost after 150 miles. Exhaust weld broke, was improperly installed!! I was told by the new shop JB weld was part of the issue. JB weld on an exhaust pipes for a turbo???? Did not install the new turbo exhaust manifold that came with the BMI turbo properly, they did not tighten the bolts so this was leaking so bad it made my wife nauseous. Destroyed injector pump because they did not know how to properly adjust it! Humvee is surging now, never did this before turbo install. They installed a relay for the turbo gauges, they used some kind of sticky stuff to mount relay instead of bolting it down. ( see pics. Can’t make this up! ) Next, starter and flywheel with ring gear installation, get Humvee back trans is leaking 1/2 quart every start up, fuel tank is leaking now as they also took that down to install starter. Starter not aligned properly, grinding now on start up. Was told $1800 but when I went to pick it up it was $3200. This list goes on, injectors and glow plugs installed was told $1600 was $3500. They had my Humvee for over 30 days to fix fuel, trans leaks, starter grinding and to adjust injection pump. During that 30 days the front brush guard was hit and bent and a center cap on my rim was broken. Me and George, I thought where friends, if he will do this to me just think what he will do to someone he does not know. Refuses to give me invoices for the work that was done! BEWARE!! DO NOT TAKE ANYTHING TO THIS SHOP!! So far I have a $2300 bill from another shop to fix everything Turner touched and it’s still not right. Had to have the injection pump completely rebuilt because when they tried to adjust it they damaged it. It’s back in the shop as I write this!! Looks like a fuel line is pinched above the fuel tank that Turner took down not once but twice!! I would leave 0 stars but that’s not an option. Update as of 7-28-22. Turner installed the wrong lift pump. They installed a lift pump for a gas engine. You sure would think a diesel shop would know better.Another $1150 to fix this. 🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️ Update as of 4-3-23 Exhaust weld broke after only 500 miles. They just welded a flared end right onto the pipe, and then the bolting flange would not go over the weld so they ground off the weld. On the drivers side they hacked it together by taking the donut gasket off the gasket and just sticking the metal piece in the manifold. Then used a paper gasket with RTV silicone. See pics. UPDATE 4-26-23 I can’t believe I have to do another update to this feedback. When he installed the new starter and new flywheel, he did not align them properly/shim the starter so that it lines up with the fly wheel, so now I need a new starter and a new flywheel AGAIN!! I was charged over $3000 for this because the transmission Has to come completely out now it Has to be done again. Unbelievable!!!!! Here we go! Another update. 9-24-23. Turner was to installed new glow plugs. I said get Bosch, he said that’s what I would use. So he puts 4 Bosch in the drivers side and 4 Chinese ones in the passenger side. The 4 chinese just failed. Unbelievable!! If you take anything to this shop you better have lots of money down the road to have somebody else properly fix it!!!!

Oct 06, 2023 · silencer shack

They have worked on our sprinter several times and recovered our boost finding issues in the wiring and fixing it! Hard to find good sprinter mechanics they are good !! Nice too always pleasant maybe more cool a than the diesel brothers family owned

Sep 12, 2024 · Louis DeCuzzi

So I have a 2015 diesel bmw X5. I took it in to get the DPF filter replaced (took a little while) also ended up having to replace the turbo they said something on mine was malfunctioning, idk it does have 190k miles and she has always driven perfectly fine (it was just time for the filter to be replaced) when i finally got the vehicle back I had 2 dash lights on ( I did not have those prior) I took it to bmw they found some broken wires and a plug that was not connected. So no big deal I am satisfied because my vehicle runs just as great as she did before I took it in and bmw was able to easily figure out the issue and did not charge me.

Sep 16, 2024 · Jams Auto

They take care of my 2012 6.7 F350 for a couple of years now. Upgraded my fuel tank to 50 gallons, repaired DEF fault code, and repaired 4WD problems. Very satisfied with their work, knowledge, customer service and attention to detail. Thanks George and Turner Performance Diesel team. I’ll be back.

Feb 10, 2024 · Gerhard Schmidt