Troy's Auto Service

Auto Repair StationsKentuckyMcCracken CountyPaducahJefferson Street
McCracken County . Kentucky
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- +1 270-442-0966
- troysautoservice.com
- 331 Jefferson St, Paducah, KY 42001, USA
Operating Hours
Troy's Auto Service Introduce
Troy's Auto Service is a trusted name in the automotive industry, providing top-notch car repair and maintenance services to residents of Paducah, Kentucky. As a well-established auto parts store and repair shop, Troy's has earned a reputation for reliability, honesty, and exceptional customer service. Located at 331 Jefferson St, Paducah, KY 42001, the business is conveniently situated in the heart of the community, making it easy for locals to access their services.
Troy's Auto Service specializes in a wide range of automotive needs, from routine maintenance and repairs to more complex mechanical issues. Whether you need a simple oil change or a complete overhaul of your vehicle's engine, the team at Troy's is equipped with the skills and tools to get the job done right. They also offer a variety of auto parts for sale, ensuring that customers can find everything they need in one place.
The store prides itself on its professional and friendly environment. Customers often praise the shop for its clean and modern facilities, as well as its knowledgeable and approachable staff. Troy's Auto Service understands that car repairs can be stressful, which is why they strive to make the process as smooth and stress-free as possible.
One of the standout characteristics of Troy's Auto Service is its commitment to honesty and transparency. The team takes pride in providing accurate diagnoses and upfront pricing, ensuring that customers never feel surprised by hidden fees or unnecessary repairs. This dedication to integrity has earned them a loyal customer base and positive reviews from people across Paducah.
Customers have praised Troy's Auto Service for its professionalism, reasonable prices, and quick turnaround time. Many have highlighted the shop's ability to get their cars in and out efficiently without compromising on quality. Whether you're dealing with a minor issue or a major repair, you can trust Troy's to handle it with care and expertise.
Troy's Auto Service also offers promotional deals to its customers, such as discounts on select auto parts and services. These promotions are designed to provide added value to customers while maintaining the high standards of service that have made the shop a trusted name in Paducah.
If you're ever in need of an emergency repair, Troy's Auto Service is here to help. With their reliable and prompt service, they ensure that your car is fixed quickly so you can get back on the road with peace of mind.
- Location: 331 Jefferson St, Paducah, KY 42001
- Hours: Monday-Friday, 7:30 AM - 5:30 PM; Saturday and Sunday Closed
- Special Services: Routine maintenance, diagnostics, engine repairs, transmission services, auto parts sales
- Customer Feedback: Known for honesty, professionalism, and quick service. Customers recommend them as the go-to auto shop in Paducah.
Troy's Auto Service is more than just a repair shop—it's a trusted partner for all your automotive needs. Whether you're a local resident or visiting Paducah, their friendly staff and quality services make them the ideal choice for any car-related concerns. Visit Troy's Auto Service today and experience the difference of honest, reliable, and professional auto care.
Troy's Auto Service Photos
Troy's Auto Service Location
Troy's Auto Service Customer Reviews
Troy's is my go-to mechanic in Paducah. He's proven over and over to be not only knowledgeable but also honest and trustworthy. He's always done right by me!
Mar 08, 2020 · J.T. Crawford
Troy's is quickly becoming the go-to auto shop because they are professional, reasonably priced, and quickly get my car in and out. I'd recommend giving them a try.
Feb 16, 2024 · Jason Luscombe
Troy’s used to be my go-to trusted mechanic, but I’ll never give them my business again. I took my car in for a moderately loud ticking noise under the hood and rough idle, with a “cylinder 5 misfire” diagnostic error. I also let them know that the spark plugs were recently replaced at home, in an attempt to fix the error code. After supposedly looking over the car, they said there was absolutely nothing wrong with it and they couldn’t hear a ticking noise. I asked them to drive it around and check it again. They called back later and still claimed there was no ticking noise but that they were now getting a cylinder 1 & 6 misfire, which wasn’t the error code that came up before. They offered to do a $450 fix to “see if that fixes it” but they weren’t sure if that was the issue. The next day, I went to go pick up the car to get a second opinion. They charged me $120 for a diagnostic test and mentioned they preferred to not work on vehicles after someone else worked on them. After starting my vehicle, I asked the mechanic to come listen to the engine noise. He acknowledged the noise after previously stating it didn’t exist. I asked him about the $450 fix. He didn’t seem too confident in his solution, but had no issue charging full price. He then started getting an attitude and walked off in the middle of the conversation. Very rude service and highly recommend going somewhere else.
Oct 31, 2022 · Karoline
Only 1 star because they were able to do payment plan for me. But I shouldn't had paid anything to begin with because if they did their job... i wouldnt have been going through what I'm going through now with the car. Plus I got the car serviced they didn't tell me the issues with engine when they checked it.. if they did I wouldn't have put money towards fixing something in car if the engine was messed up. So now because I wasted money on fixing the cars ac instead of putting that towards my messed up engine i had to volunteeraly surrender it. It would have costed thousands to fix it especially sitting for months. So never again will I go there. One simple thing could have saved me. But obviously their employees aren't trained enough to know what they are looking at under the hood.
Jul 18, 2023 · Kassy M
Incredible service! Down to earth and caring, while still being professional and top notch! After having a horrible blowout at 2am on a lonely road in the middle of nowhere, I was dropped at his service shop with my car and no clue what kind of monetary damage might be coming. Woke up to instant assistance and courtesy. They got me in and out fast with great prices and no trouble. Huge thank-you Troy and his staff, they were amazing!
Apr 19, 2021 · Manda Barnes-Cooper
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