Trident autoparts LLC

Trident Autoparts LLC, located at 17633 Kornblum Ave, Torrance, CA 90504, USA, serves as an auto parts store catering to the needs of vehicle owners in the Torrance area. They can be contacted at (725) 208-4566 or +1 725-208-4566. Operating within the general "Auto Repair Stations" platform category, their primary function is to provide the necessary components and parts for vehicle maintenance and repair, whether for professional mechanics or do-it-yourself enthusiasts.

As an auto parts store, the environment at Trident Autoparts LLC is typically characterized by practicality and inventory management. One would expect to see a well-organized interior with shelves stocked with a wide array of automotive components. This usually includes parts for various vehicle systems such as engine, braking, suspension, electrical, and body. The layout is likely designed to allow for efficient retrieval of parts by staff or for customers to browse, if self-service is an option. A counter for customer service, order placement, and pick-up would be a central feature. While specific aesthetic details are not available, a professional auto parts store aims for cleanliness and a systematic arrangement of its products to facilitate quick and accurate service. The focus is on functionality and accessibility of parts for the customers, whether they are individuals or repair shops. Given the nature of auto parts, a large warehouse or storage area would be integral to their operations to maintain a sufficient inventory.

Trident Autoparts LLC, as an "auto parts store," primarily provides goods for sale, which are automotive components. Their services revolve around the sourcing, sale, and distribution of these parts. Key services and product offerings would include:

• Sale of New Auto Parts: Providing a broad inventory of new replacement parts for various vehicle makes and models. This would encompass components for engine systems (e.g., filters, spark plugs, belts), braking systems (e.g., pads, rotors, calipers), suspension (e.g., shocks, struts), electrical components (e.g., batteries, alternators, starters), and body parts (e.g., mirrors, lights).
• Sale of Used Auto Parts: It is common for auto parts stores, particularly those handling a wide range of components, to also stock used parts. The review mentioning "found me the part in great condition" suggests they likely deal with used or reconditioned parts, which can be a cost-effective solution for customers. This often involves salvaging parts from dismantled vehicles.
• Part Sourcing: For parts not immediately in stock, a crucial service is the ability to source specific or hard-to-find components from their network of suppliers. This is implied by the customer who "couldn't find the part anywhere" but Trident Autoparts LLC was able to locate it.
• Customer Consultation: Assisting customers in identifying the correct part for their vehicle, often requiring knowledge of vehicle models, years, and specific component specifications. This advisory role is vital for ensuring customers receive the right product. The positive review mentions "very helpful and pleasant," indicating a strong focus on customer assistance.
• Order Fulfillment: Efficient processing of orders, whether placed in person, over the phone, or potentially online, for quick pick-up or delivery.
• Returns and Exchanges: Handling returns or exchanges for incorrect or defective parts, as suggested by the negative review about receiving the "wrong part." A professional system for managing such issues is a standard service for auto parts retailers.

While categorized broadly under "Auto Repair Stations," Trident Autoparts LLC's core business is focused on the sale and distribution of auto parts, supporting both professional repair facilities and individual consumers in their vehicle maintenance and repair endeavors.

The customer reviews provide both positive and critical insights into the features of Trident Autoparts LLC:

• Extensive Part Sourcing Capability: A significant feature is their ability to locate parts that customers might find difficult to acquire elsewhere. The review "I couldn't find the part anywhere. Called and they found me the part in great condition" highlights their strong sourcing network or inventory, which is invaluable for customers seeking specific or rare components.
• Competitive Pricing/Part Condition: The positive review's mention of finding the part "in great condition" suggests a commitment to providing quality parts, whether new or used. While explicit pricing details are not given, the ability to locate hard-to-find parts at a satisfactory condition is a strong feature.
• Customer Service (Variable): There's a duality in the customer service experience. One review praises the staff as "Very helpful and pleasant," indicating that customers can expect assistance and a positive interaction. However, the other review mentions "unprofessional car salesman" and receiving the "wrong part" despite being guaranteed it was correct, suggesting inconsistency or areas for improvement in accuracy and communication regarding part identification.
• Product Accuracy (Area for Improvement): The negative review clearly indicates an issue with receiving the correct part, even after confirmation. This points to a potential challenge in their internal process for part identification or inventory management, which is a critical feature for an auto parts store. Accuracy in fulfilling orders is paramount to customer satisfaction and avoiding wasted time and effort for the buyer.
• Problem Resolution (Implied Need): While not explicitly detailed, the negative review suggests that the store's response to an incorrect part shipment could be a critical feature. How such issues are handled (e.g., prompt exchange, refund, apology) significantly impacts customer perception and future business.

In essence, Trident Autoparts LLC appears to be a resource for finding parts, particularly those that are hard to locate, and can offer a positive customer service experience. However, there's a noted need for consistent accuracy in part fulfillment to ensure a universally positive customer journey.

Specific, currently active promotional offers for Trident Autoparts LLC are not detailed in the provided customer reviews or widely accessible online information. However, auto parts stores commonly employ various promotional strategies to attract and retain customers. Potential promotions that Trident Autoparts LLC might offer include:

• Discounts on Popular Parts: Special pricing on frequently purchased items like oil filters, brake pads, or spark plugs.
• Bundle Deals: Offering a reduced price when customers purchase related parts together (e.g., a set of brake pads and rotors).
• Seasonal Sales: Promotions tied to specific times of the year, such as discounts on winterizing components or summer maintenance parts.
• Loyalty Programs: Incentives for repeat customers, such as points systems, exclusive discounts, or members-only pricing.
• Trade-In Programs: Offering credit for old core parts (e.g., alternators, starters, brake calipers) when purchasing new or remanufactured replacements.
• Online Order Discounts/In-Store Pickup Incentives: Encouraging pre-orders or specific pickup methods with a small discount.
• Professional Discounts: Offering special pricing for mechanics and auto repair shops who purchase parts in bulk or regularly.

Given the mixed reviews regarding service accuracy, any promotions from Trident Autoparts LLC might also emphasize their commitment to customer satisfaction and rectifying issues, possibly offering a guarantee on parts or a streamlined return process. To inquire about any current promotions, specific part availability, or to clarify details, local users are encouraged to directly contact Trident Autoparts LLC. They can be reached by phone at (725) 208-4566 or +1 725-208-4566. Direct communication is the best way to get the most up-to-date and accurate information regarding their products and any special offers.