Tri State Customs & Offroad

Tri State Customs & Offroad ico

(219 reviews)

Auto Repair StationsIndianaSteuben CountyAngolaWest Maumee Street

Steuben County . Indiana

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 260-665-3333
  • www.tri-statecustoms.com
  • 1865 W Maumee St, Angola, IN 46703, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 AM
Sunday Closed

Tri State Customs & Offroad Introduce

Situated at 1865 W Maumee St, Angola, IN 46703, USA, Tri State Customs & Offroad stands as a distinctive entity within the broader "Auto Repair Stations" category, specifically catering to the vibrant market of vehicle customization and aftermarket accessories. Unlike traditional repair shops focused solely on mechanical fixes, this business specializes in transforming and enhancing trucks, Jeeps, and off-road vehicles, offering both a vast selection of products and expert installation services. This introduction will delve into the environment, diverse services, defining features, and promotional aspects of Tri State Customs & Offroad, providing a comprehensive overview for local users.

Environment and Accessibility

Tri State Customs & Offroad, by its very name, suggests an environment that resonates with vehicle enthusiasts and those looking to personalize their rides. While specific interior aesthetics are not detailed, one can infer a dynamic and product-rich showroom or sales area where customers can explore various accessories. The workshop area would be equipped with the necessary tools and bays for installing everything from lift kits to bedliners, indicating a professional setup designed for specialized automotive work.

The location at 1865 W Maumee St, Angola, IN 46703, USA, makes it easily accessible for customers throughout Angola and the surrounding tri-state area (Indiana, Ohio, Michigan), drawing in a wider clientele interested in custom vehicle solutions. The provided phone numbers, (260) 665-3333 and +1 260-665-3333, offer direct lines for inquiries, quotes, and scheduling appointments, reinforcing their commitment to customer convenience and service.

Comprehensive Services and Product Offerings

Tri State Customs & Offroad offers a comprehensive suite of services and products that go far beyond standard auto repair, focusing instead on customization, enhancement, and protection. Their offerings position them as a one-stop shop for truck, Jeep, and off-road vehicle enthusiasts:

  • Aftermarket Parts and Accessories: This is a core offering, encompassing a vast inventory of items such as lift kits, leveling kits, suspension upgrades, custom wheels and tires, bumpers, winches, recovery gear, light bars, lighting kits, step bars, and cargo solutions. One customer review explicitly mentions, "Most parts/accessories I wanted on my truck was either in stock or next day delivery," highlighting their efficient inventory management and access to a wide range of products.
  • Window Tinting: A highly praised service, as evidenced by the customer review: "I highly recommend them to do your tinting. Greatly and Highly appreciated how well the gentleman did his work. Didn't really get to say Thank you because I was in a hurry. Thank you! You did a amazing job." This speaks to the quality of their tinting work and customer satisfaction.
  • Bedliners (Spray-On and Drop-In): They are an authorized dealer and installer for high-performance spray-on bedliners, including Legacy Protective Coatings Bedliners and LINE-X. These provide superior durability, protection against scratches, dents, rust, and corrosion, and a custom fit, enhancing the truck's functionality and appearance. They boast 21 years of experience in applying protective bedliner coatings.
  • Tonneau Covers: A variety of hard and soft tonneau covers to protect cargo and improve vehicle aesthetics.
  • Snow Plows and Salt Spreaders: Tri State Customs & Offroad is an authorized Meyer Products dealer for sales, installation, and service of quality snowplows and salt spreaders. This specialized offering caters to commercial and residential clients in need of dependable snow and ice control solutions.
  • Expert Installation Services: Beyond just selling parts, their experienced technicians provide professional installation for all the accessories and upgrades they offer, ensuring proper fitment and performance. This includes lift kit installation, truck accessory installation, and tire/wheel mounting and balancing.
  • Undercoating & Rustproofing: Solutions to guard vehicles against rust and corrosion.
  • Custom Spray Solutions: Versatile custom spray solutions for various applications and surfaces beyond just truck beds.

While categorized as an "Auto Repair Station," their services extend beyond typical repairs to focus on customization and enhancing vehicle utility and appearance, effectively operating as a specialized automotive aftermarket shop that offers installation services akin to a repair facility.

Distinguishing Features and Customer-Centric Approach

Tri State Customs & Offroad possesses several key features that contribute to its strong reputation and customer loyalty:

  • Specialized Expertise: Their focus on trucks, Jeeps, and off-road vehicles, coupled with specialized services like PDR and custom installations, demonstrates a deep understanding of these vehicle types and their owners' needs.
  • Exceptional Customer Service: Both customer reviews highlight the positive interactions and helpfulness of the staff. Phrases like "Great people to do business with!!!!" and the detailed account of efficient communication and helpfulness regarding window tinting ("As soon as the company opened they got a hold of me. Told me a quote over the phone. Told me to be there by 2:30pm. I showed up and hr early. They helped me with the best prices") underline their commitment to a positive customer experience. The prompt response to an after-hours message is particularly commendable.
  • Efficiency and Timeliness: The ability to have parts "in stock or next day delivery" and the quick turnaround for window tinting, even when the customer arrived early, point to efficient operations and a respect for the customer's time.
  • Quality Workmanship: The high praise for the "amazing job" on window tinting and the overall satisfaction expressed by customers indicate a commitment to high-quality installation and service. Their 21 years of experience in applying protective bedliner coatings also speaks to their long-standing expertise and quality.
  • Competitive Pricing/Value: The customer mentioning "helped me with the best prices" for tinting suggests that Tri State Customs & Offroad strives to offer competitive pricing without compromising on quality.
  • Comprehensive Solutions: From basic accessories to heavy-duty snow plows and specialized protective coatings, they offer a wide array of solutions, making them a single source for many vehicle customization needs.
Promotional Information and Value Proposition

Tri State Customs & Offroad primarily leverages its reputation for excellent service, extensive product availability, and specialized expertise as its main promotional tools. The overwhelmingly positive customer reviews serve as powerful word-of-mouth marketing, attracting new clients who seek reliable and high-quality customization services.

While specific, publicly advertised ongoing promotions are not extensively detailed, businesses of this nature often offer:

  • Seasonal Sales: For example, promotions on snow plows and spreaders in anticipation of winter, or off-road gear sales in warmer months.
  • Package Deals: Bundling services like lift kits with tire and wheel packages.
  • Financing Options: To make larger customization projects more accessible to customers.
  • Brand-Specific Promotions: As an authorized dealer for brands like Meyer Products, Rough Country, LINE-X, and Legacy Protective Coatings, they likely participate in manufacturer-sponsored promotions or offer special pricing on these specific product lines.

The value proposition for customers is multifaceted:

  • Expertise: Access to knowledgeable staff and skilled technicians who understand the nuances of vehicle customization.
  • Convenience: A wide range of products available quickly, often for next-day delivery or in-stock pickup, coupled with efficient installation services.
  • Quality and Durability: Assurance of high-quality parts and professional installation that adds lasting value and protection to their vehicles.
  • Personalized Service: A friendly and helpful approach that makes customers feel valued and understood, leading to repeat business and strong loyalty, as seen in the review, "Will definitely be a lifetime customer to this place."

In essence, Tri State Customs & Offroad is more than just an auto parts store; it's a specialist hub for vehicle enhancement, providing the products, expertise, and installation services that empower vehicle owners to personalize and optimize their trucks, Jeeps, and off-road vehicles for performance, utility, and aesthetics.

Tri State Customs & Offroad Photos

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Tri State Customs & Offroad Location

Tri State Customs & Offroad Customer Reviews

Great people to do business with!!!! Most parts/accessories I wanted on my truck was either in stock or next day delivery. Will definitely be a lifetime customer to this place.

Feb 04, 2025 · Clay Davis

I called this company late at night and left a msg saying I wanted to Tint my windows. As soon as the company opened they got a hold of me. Told me a quote over the phone. Told me to be there by 2:30pm. I showed up and hr early. They helped me with the best prices. I highly recommend them to do your tinting. Greatly and Highly appreciated how well the gentleman did his work. Didn't really get to say Thank you because I was in a hurry. Thank you! You did a amazing job.

Oct 01, 2024 · Nathan Lundgren

Don’t waste your time or money going here. Less than 2 years later I have both upper control arms that are junk and I have 4 brand new tires that look like this due to the improper control arms that they charged me $500 A SIDE for and told me I couldn’t run stock control arms on a 2” level kit when these control arms are 1” SHORTER THAN STOCK!!! Should I also mention that I’ve tried to get a refund and they laughed in my face? Place is an absolute joke!

May 13, 2025 · Garet Wall

These guys have always gone above and beyond to get my trucks on the road. From toppers to overall accessories and spray in/on bedliners. Great guys and have my business. Thank you all.

Sep 26, 2024 · Aaron Smith

Stacy was very helpful and professional. Ordered steps to ship to our home and it came on time as expected. Both the tonneau cover and steps were purchased through Line X. Installing items purchased saves you some money. They carry a wide variety of items, definitely worth a trip to see their showroom!

Jan 09, 2022 · Sally H