Trends collision center

Trends collision center ico

(75 reviews)

Auto Repair StationsCaliforniaKern CountyBakersfieldStine Road

Kern County . California

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 661-398-2029
  • trendsautocollision.com
  • 4321 Stine Rd, Bakersfield, CA 93313, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Trends collision center Introduce

While the initial prompt categorizes Trends Collision Center as a "car wash," it is crucial to understand that this establishment, located at 4321 Stine Rd, Bakersfield, CA 93313, USA, with phone numbers (661) 398-2029 and +1 661-398-2029, operates primarily as a comprehensive Auto Repair Station specializing in collision and auto body repairs. The inclusion of a complimentary car wash and detailing as a part of their service is a significant value-add that enhances the customer experience, but it is not their core business. Trends Collision Center is dedicated to restoring vehicles to their pre-accident condition, offering a full spectrum of services for damaged automobiles following incidents.

Environment and Facility

The operational environment at Trends Collision Center is meticulously designed to accommodate vehicles that have sustained various forms of damage, ranging from minor cosmetic issues like dents and scratches to more significant structural damage resulting from collisions. As a professional auto body shop, the facility is equipped with specialized tools and designated bays necessary for precise collision repair, advanced painting techniques, and thorough detailing processes. This likely includes state-of-the-art equipment for tasks such as chassis and frame straightening, advanced paint booth systems for seamless color matching and application, and other intricate bodywork. The strategic location on Stine Road in Bakersfield provides convenient accessibility for customers, making the process of dropping off and picking up damaged vehicles straightforward and efficient. While specific details about a customer waiting area or the interior aesthetics of the office are not extensively highlighted, the consistently positive customer reviews strongly suggest an organized, well-managed, and professional facility. The emphasis on returning vehicles "absolutely clean" and "washed and detailed inside and out" further indicates that the facility maintains exceptionally high standards of cleanliness and presentation, extending beyond the technical repair itself to the final condition of the vehicle delivered to the customer. This meticulous attention to detail at every stage of the process contributes to a superior customer experience and reflects a highly professional, customer-oriented, and efficient operational environment.

Comprehensive Services Offered

Trends Collision Center, functioning as a specialized Auto Repair Station within the collision repair sector, provides an extensive array of services predominantly focused on bodywork, structural integrity, and restoring vehicles to their pre-accident state. Their core service offerings are robust and include:

  • Collision Repair: This is their primary service, encompassing the repair of damage sustained from various types of accidents, ranging from minor impacts to major structural compromises. They possess the expertise to address different levels of vehicular trauma.
  • Dent and Scratch Repair: They are proficient in addressing cosmetic imperfections such as dents and scratches, ensuring a smooth and flawless finish that seamlessly integrates with the vehicle's original appearance.
  • Professional Paint Services: This involves expert color matching and high-quality paint application, utilizing advanced techniques to restore the vehicle's original color and finish, ensuring no discernible difference from the factory paintwork.
  • Frame Straightening and Alignment: For vehicles with underlying structural damage, they utilize specialized equipment and expertise to meticulously restore the vehicle's frame to its precise factory specifications. This is critical not only for cosmetic restoration but also for the vehicle's safety, handling, and proper wheel alignment.
  • Seamless Insurance Claims Coordination: A key service, frequently praised by customers, is their ability to work "very easily and well" with a multitude of insurance providers, including USAA insurance. They simplify the often-complex claims process for vehicle owners, handling initial estimates and efficiently managing supplemental bills that may arise during the repair process.
  • Estimates and Transparent Consultations: They provide clear, upfront, and transparent "ballpark" estimates and realistic timeframes for repairs. Their team excels at explaining the entire repair process to customers in an understandable manner, ensuring clients are fully informed from the outset.
  • Comprehensive Vehicle Detailing and Wash: As a significant value-added service, upon the completion of all repairs, Trends Collision Center provides a complimentary exterior wash and interior detailing. This ensures that the vehicle is returned to the customer in a pristine and ready-to-drive condition, enhancing the overall satisfaction.

The capability to expertly repair specific and high-value vehicle types, such as a "2021 Tesla Model 3," also underscores their proficiency with modern vehicle technologies, advanced materials, and intricate repair methodologies, which is essential for specialized or high-end automobiles. This comprehensive suite of services firmly establishes Trends Collision Center as a highly reliable, capable, and expert choice for all post-collision vehicle restoration needs.

Exceptional Features and Customer-Centric Approach

Trends Collision Center distinguishes itself significantly through several key features that are deeply ingrained in their unwavering commitment to outstanding customer service and absolute transparency. These standout attributes include:

  • Unmatched Communication and Transparency: Customers consistently laud the center for their proactive communication, frequently noting that the team "constantly let me know updates on progress" and was "open with me, letting me know any potential issues." This transparent and proactive communication approach is instrumental in building trust and alleviating the stress and uncertainty often associated with vehicle repairs.
  • Seamless Insurance Claims Management: Their exceptional ability to collaborate "very easily and well" with various insurance companies, including handling both initial estimates and subsequent supplemental bills, streamlines what is often a cumbersome and stressful aspect of collision repair for vehicle owners. This efficiency ensures a smoother experience for the customer.
  • Accuracy in Estimates and Timelines: A hallmark of their service is the reliability of their initial assessments. Customers repeatedly highlight that Trends Collision Center "did exactly as they said they would" regarding both the estimated cost and the timeframe for repairs. This consistency in meeting expectations demonstrates strong project management and a commitment to reliability, embodying a philosophy of "under-promising and over-delivering."
  • Superior Quality Workmanship: Testimonials frequently praise the quality of the repairs, with customers reporting that their vehicles were returned "looking better than before the accident" and exhibiting "flawless paint jobs." This indicates a meticulous attention to detail and a steadfast commitment to restoring vehicles to a superior standard.
  • Complimentary Post-Repair Detailing: The provision of a complimentary full exterior wash and interior detailing upon the completion of repairs is a significant value-added service. This gesture goes beyond the expected repair work, leaving a lasting positive impression and ensuring the vehicle is returned in an immaculate condition.
  • Genuine Customer Care and Empathy: Beyond the technical proficiency, customers consistently commend the team's kindness, helpfulness in simplifying complex information, and their genuine concern for the customer's best interests. This empathetic approach is particularly valuable when individuals are dealing with the stress and inconvenience of an accident.

These features collectively illustrate a robust business model that fundamentally prioritizes customer satisfaction, operational reliability, and clear, honest communication, thereby setting Trends Collision Center apart as a leader in the auto repair industry.

Promotional Information and Reputation

Trends Collision Center's most formidable promotional asset is undeniably its overwhelmingly positive and authentic customer feedback, which collectively paints a vivid picture of a highly competent, ethically sound, and profoundly customer-focused business. While no explicit traditional advertising campaigns are detailed, the consistent narratives from highly satisfied customers serve as an incredibly powerful and organic endorsement. The glowing reviews unequivocally highlight their commitment to excellence, with experiences frequently described as "absolutely stellar," indicative of "top-notch service," and genuinely "amazing." Phrases such as "perfect example of under-promising and over-delivering" and expressions like their service "really restored my faith in what an auto-body shop can do for a customer" are exceptionally compelling testimonials that profoundly promote their unwavering reliability and superior service quality.

The provided comparison with a negative experience at another local auto collision center further amplifies Trends Collision Center's positive attributes. By contrasting their professionalism and honesty with the shortcomings of a competitor, the reviews indirectly but effectively underscore Trends' commitment to integrity, clear communication, and customer care in an industry where these qualities can sometimes be regrettably absent. The strong sentiment from customers, expressed as a willingness to "100% Recommend this shop to anyone who needs repair services" and a resolve to "absolutely be bringing it to Trends and encouraging everyone else to also," clearly indicates a deeply loyal customer base and a powerful reliance on positive word-of-mouth promotion. Their well-earned reputation for transparency in pricing, accurate timelines, and exceptional repair quality, coupled with the thoughtful added value of a complimentary car wash and detailing post-repair, firmly establishes Trends Collision Center as the premier and most trusted choice for comprehensive collision repair services in the Bakersfield, CA area.

Trends collision center Photos

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Trends collision center Location

Trends collision center Customer Reviews

From beginning to end, I had an absolutely stellar experience with Trends. I had to bring in my 2021 Tesla Model 3 because I damaged the driver side runner when I pulled out of a parking space next to a curb and turned too soon, leaving a large 12"-18" dent and scratch. I have USAA insurance and Trends worked very easily and well with them. I brought my car in for a quick estimate, they gave me a ballpark in price and timeframe. They explained how the process would work and helped walk me though it. Then guess what happened...they did exactly as they said they would!!! I only had to leave my car with them for the time they said it would take. They worked well with my insurance on the initial estimate and also with the supplemental bill. And when I got my car back, it had been washed and detailed inside and out! Absolutely top notch service. I was floored how open they were with me, letting me know any potential issues that may come up and working seamlessly with my insurance. They are a perfect example of under-promising and over-delivering! And on-top of all of that, they actually accommodated me in several areas, that they really didn't have to. They clearly care about customer service. Now, I want to contrast that experience with with another local auto collision place that I took my car to previously for some work that was an absolute nightmare to work with. That particular group kept my car for over a month, refused to work with my insurance half way into everything because they tried to charge outrageous rates and brand new tools to my insurance. That group demanded I pay them thousands of dollars out of pocket to get my car back and only when I threatened to get lawyers involved did I suddenly get my car released to me. And when I got it back, the exterior and interior were trashed. My car was filthy, covered in dust, dirt and grease. So when I came to Trends, I was a bit gun-shy, but hoping this experience would be different than that other group. And thankfully it was! Trends absolutely excelled in everything. It's a sad commentary on our society and culture that Customer Service is all but dead in most businesses, but not at Trends. They are competent, helpful and get this...they are honest and upfront about everything, imagine that! I hope I wont "HAVE" to get my car fixed again, but if I do, I will absolutely be bringing it to Trends and encouraging everyone else to also! They turned a unfortunate situation into one that was absolutely easy to deal with and really restored my faith in what an auto-body shop can do for a customer. I can not praise them enough! ***Note on my Pics*** The "After" picture was taken WEEKS after I got my car back from the shop so that's why it looks dirty. It was returned to me from Trends absolutely clean.

Mar 16, 2024Brian Damon

I had the most amazing experience with Trends collision center!! Brought my 2018 Corolla in after an accident and they worked with the other drivers insurance so well. I really felt like they cared and had my best in interest and got my car out so fast!! And looking better than before the accident! They kept me updated through out the process and we're so kind and helpful in explaining everything I would need in a way I could understand! HIGHLY RECOMMEND, amazing work and customer service !

Jun 25, 2023Kali Brown

Will took such good care of me. I would never think of going anywhere else. I thought getting my car fixed was going to be a hassle but, these guys are professional and awesome. They took care of me like family. Do yourself a favor. If your car is hit. Bring it here!

Feb 25, 2025D P

I had such a great experience at Trends Collision Center. The management is top notch there. I had recently been in an accident where my bumper was scratched. A coworker recommended Trends Collision Center on Stine Road. I had called that very same day and got a quote right away. They started working on my vehicle that very next day. What was really cool, my vehicle was ready before the estimated time. My vehicle has been fully restored to its original beauty! It has truly been a pleasure doing business with Trends Collision Center.

Nov 15, 2023Rachel Muro

My truck was rear ended by an idiot. My truck was drivable but it looked ugly to me. Will at Trends was recommended to me by my son. Will was able to get all brand new parts for my truck and make it look brand new again! Will made the process as easy as he could and was helpful, friendly and easy going. He listened to our concerns and answered our questions. My family and I will be using Trends from now on! Thank you Will and the team at Trends for making my truck beautiful again! (I should've waited and took better pics but I'm just so excited it's back!) 馃槏

Jul 29, 2022Stephanie D