Travis Truck & Auto Collision, Inc.

Auto Repair StationsMichiganKent CountyGrand RapidsGodwin Heights39th Street Southwest
Kent County . Michigan
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 616-532-2286
- www.traviscollision.com
- 148 39th St SW, Grand Rapids, MI 49548, USA
Operating Hours
Travis Truck & Auto Collision, Inc. Introduce
Welcome to Travis Truck & Auto Collision, Inc., a reputable auto repair station located at 148 39th St SW in Grand Rapids, Michigan. As a prominent member of the Auto Repair Stations category, Travis Truck & Auto Collision, Inc. distinguishes itself by offering specialized collision repair services for a wide range of vehicles, including both cars and trucks. This focus allows them to develop expertise in the unique structural and cosmetic repair needs of different vehicle types, making them a valuable resource for the local community.
While specific details regarding the physical environment of Travis Truck & Auto Collision, Inc. are not extensively available online, the glowing testimonials from satisfied customers provide significant insights into their operational ethos and the quality of their work. These firsthand accounts consistently highlight several key features that set this auto repair station apart, including their helpful staff, efficient service, excellent quality of repairs, and remarkably fair pricing.
One of the initial positive indicators for Travis Truck & Auto Collision, Inc. is that they come recommended by car dealerships. This suggests a level of trust and professional competence recognized within the automotive industry itself. A recommendation from a dealership can instill confidence in potential customers, implying that the repair shop adheres to high standards of workmanship and service.
One customer specifically mentioned their interaction with Wes, an individual at Travis Truck & Auto Collision, Inc., who was described as "very helpful" and thorough in answering their questions. This highlights the importance of clear and informative communication in the auto repair process. Customers often feel vulnerable when dealing with vehicle repairs, so a service provider who takes the time to explain the necessary work and address concerns can build trust and ensure a positive experience.
Furthermore, this customer appreciated the efficiency of Travis Truck & Auto Collision, Inc., noting that they were able to get their car in for repairs within a week of deciding to choose them. Prompt service is a significant factor for many vehicle owners who rely on their cars for daily transportation. Additionally, the repair work was completed within the timeframe that was initially provided, demonstrating reliability and effective project management.
The ultimate outcome of the repair was also highly praised, with the customer stating that "everything looks brand new." This underscores the commitment of Travis Truck & Auto Collision, Inc. to delivering high-quality workmanship that restores vehicles to their pre-accident condition. Attention to detail and a focus on achieving a flawless finish are crucial in collision repair, and this feedback suggests that Travis Truck & Auto Collision, Inc. excels in these areas.
Perhaps one of the most compelling aspects of Travis Truck & Auto Collision, Inc., as revealed by customer reviews, is their commitment to fair pricing. One customer shared a stark contrast between a quote they received from Travis Truck & Auto Collision, Inc. and another local shop they had used in the past. The difference amounted to a staggering $2,600, with the other shop quoting double the labor costs and an exorbitant $800+ for sensor reprogramming. Upon checking with their car dealership, the customer was informed that sensor reprogramming was likely unnecessary and would cost significantly less if required.
This experience served as a powerful reassurance to the customer that Travis Truck & Auto Collision, Inc. operates with honesty and integrity, without attempting to inflate prices or recommend unnecessary services. The customer explicitly stated that the other company had "permanently lost my business" to Travis Truck & Auto Collision, highlighting the significant impact of transparent and ethical business practices on customer loyalty.
Another customer echoed the sentiment of fair pricing and excellent quality work, stating that they had used Travis Truck & Auto Collision, Inc. twice for body repairs and had been "great" on both occasions. They further emphasized that, after researching several providers in the Grand Rapids area, Travis Truck & Auto Collision, Inc. offered the most reasonable prices "by far." This consistent feedback regarding pricing reinforces their commitment to providing value for money.
Given their specialization in both truck and auto collision repair, Travis Truck & Auto Collision, Inc. likely possesses the necessary equipment, tools, and expertise to handle a wide range of collision-related damages for various vehicle types. This could include frame straightening, dent removal, panel replacement, painting and color matching, bumper repair, and the repair or replacement of damaged components. Their ability to work on both cars and trucks suggests a versatile and well-equipped facility.
While specific promotional information is not included in the provided data, the strong positive word-of-mouth generated by their honest practices, fair pricing, and high-quality work likely serves as a powerful form of organic promotion within the Grand Rapids community. Satisfied customers are often the best advocates for a business, and the repeated endorsements for Travis Truck & Auto Collision, Inc. speak volumes.
For local users in Grand Rapids and the surrounding areas in need of collision repair services for their cars or trucks, Travis Truck & Auto Collision, Inc. presents itself as a highly recommended and trustworthy option within the Auto Repair Stations category. Their reputation for helpful service, efficient turnaround times, excellent quality of work, and, most notably, fair and honest pricing makes them a standout choice. To learn more about their specific services or to obtain a quote for your vehicle's repair needs, you are encouraged to contact them directly at (616) 532-2286 or mobile phone: +1 616-532-2286.
In conclusion, Travis Truck & Auto Collision, Inc. in Grand Rapids, Michigan, has established itself as a reliable and highly regarded auto repair station specializing in collision repair for both cars and trucks. Their commitment to honesty, fair pricing, and excellent quality work, as consistently praised by their customers, makes them a preferred choice for those seeking trustworthy and effective collision repair services in the local area. The recommendation from car dealerships further solidifies their reputation as a reputable and competent service provider.
Travis Truck & Auto Collision, Inc. Photos
Travis Truck & Auto Collision, Inc. Location
Travis Truck & Auto Collision, Inc. Customer Reviews
Travis Truck & Auto Collision Inc. were recommended by my car dealership. Wes was very helpful and thoroughly answered our questions. They were able to get the car in within a week from when we made the decision to go with them and it was done in the timeframe that they said it would be. Everything looks brand new. I had another quote from a local shop that I have used in the past and there was a $2,600 difference. 😬 They were quoting double the labor and stated that all of the sensors needed to be re-programmed at $800+. In checking with the car dealership, they said they wouldn't need to be reprogrammed and even if they did, it would only cost around $200 to have them do it. All that said, that reassured me that these guys were honest and not trying to gouge us. The other company has permanently lost my business to Travis Truck and Auto Collision.
Aug 24, 2024 · Tracy Hilty
I have used Travis truck and auto collision twice for body repairs and they have been great. Excellent quality work and very fair prices. I researched several different providers in the Grand Rapids area and by far they were the most reasonable. I would use them again without hesitation
Jun 15, 2020 · james conterato
Recently been using these guys for a heavy truck dealer that does alot of body work and they are working out quite nice. I request the work to be done quickly and economically and they deliver on my request. I will be sure to give them as much work as I can. Easy to work with. Very affordable and realistic return times.
Mar 22, 2022 · TERRY BRIGHTON
I was on my way to visit my Grandma in the hospital when a tow truck made a right turn from the left lane, right into the front of my Prius. The Prius was still driveable, but the front was badly damaged. Travis Truck and Auto Collision made it look like new again, and they worked well with my regular mechanic (Ervine's Auto Repair), who did the mechanical work. A+++, would use again!
Apr 19, 2017 · Michael Burden
We had a commercial Van that need a facelift to get us through a 1 more years of use. For the price, they got it to turn heads. Kind, fast, efficienct. Worked well for us at West Michigan Airduct & HVAC
May 31, 2018 · Mark Wagner
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