Trac Services

Trac Services, located at 14800 S Avalon Blvd, Gardena, CA 90248, USA, operates as a specialized auto repair station, though its focus extends beyond typical passenger car repair to cater specifically to **commercial fleets**, including trailers, containers, and especially **chassis**. This establishment plays a crucial role in the logistics and transportation industry, providing services and goods essential for the continuous operation and compliance of large-scale vehicle equipment. While specific phone numbers were not provided in the initial request, public information indicates that Trac Services is part of TRAC Intermodal, a major intermodal chassis provider. Their general inquiry phone number is 1-877-987-2226 (option 2), and their contact information can often be found on their official website (tracsvcs.com).

The environment of Trac Services would be typical of a large-scale commercial vehicle maintenance and repair facility. This implies extensive yard space for storing numerous chassis, trailers, and containers, alongside multiple repair bays designed to accommodate heavy-duty equipment. The workspace would be equipped with specialized tools and machinery for chassis inspection, repair, and welding, as well as equipment for tire services (which are critical for commercial vehicles). Given the nature of fleet operations, efficiency in movement and repair would be paramount. There would likely be administrative offices for managing logistics, paperwork, and customer interactions. While a comfortable waiting area for individual drivers might exist, the primary focus of the environment is on industrial-scale operations rather than a typical retail auto repair shop. The presence of mobile service units also suggests a flexible operational model that can extend their service environment to customer sites.

The services offered by Trac Services are comprehensive for the commercial fleet sector. Their primary offerings include **maintenance, repair, and depot services** for intermodal and over-the-road (OTR) equipment. This specifically covers:

• **Chassis repair and maintenance**: This is a core competency, as indicated by the customer reviews, addressing issues with these critical components that support shipping containers.
• **Trailer repair and maintenance**: Including structural repairs, braking systems, lighting, and general upkeep.
• **Container repair**: Addressing damage to shipping containers themselves, which can occur during transit or handling.
• **Depot services**: Providing storage solutions for chassis, trailers, rolling stock, and containers. This includes stacking for roadstack or flatbed transport.
• **Surveys and inspections**: They provide annual FMCSA (Federal Motor Carrier Safety Administration) inspections, pre-trip inspections, and in- and out-gate surveys to ensure equipment roadability and compliance with DOT (Department of Transportation) regulations.
• **Mobile Service Units (MSUs)**: Trac Services operates a nationwide network of Service Centers and can dispatch MSUs to customer facilities, offering on-site maintenance and repair for added flexibility and convenience, which is a significant service for large fleets.

One customer review also mentions "Fast and easy delivery," which might refer to the efficient process of providing chassis or trailers for use, or perhaps the quick handling of paperwork for equipment pickup. This suggests a streamlined logistical operation.

The features of Trac Services are multifaceted, with some positive aspects and notable areas for improvement, as reflected in customer feedback. On the positive side, their **extensive network and specialization** in chassis and commercial fleet equipment are significant features. Being a major intermodal chassis provider, TRAC Intermodal (of which Trac Services is a part) operates a large fleet and an extensive network of locations nationwide, offering a broad range of solutions to the intermodal and commercial trucking industries. Their investment in fleet excellence, including operating one of the largest tire retreading facilities, points to a commitment to equipment safety and performance. The availability of **mobile service units** offers unmatched convenience for fleet operators. The "Fast and easy delivery" review indicates efficiency in their logistical operations and possibly quick processing times for equipment release.

However, customer reviews also reveal critical features that require attention. One review strongly criticizes the **"chassis mechanics"** as "Really bad" and states, "maintenance terrible....no professional mechanics....sleeping here in yard...nothing check." The claim that "all wheels seals wet" on a customer's Trac chassis points to a significant issue with the quality of maintenance and attention to detail. These concerns directly contradict the expectation of "top-quality maintenance, repair and depot services" that Trac Services aims to provide. The mention of "only stick bit sticker ans paperwork....nothing check" suggests a perceived lack of thoroughness in inspections, potentially compromising roadability and safety. This feedback points to a serious disconnect between advertised quality and actual service delivery in some instances, particularly concerning the expertise and diligence of their mechanics.

Regarding promotional information, Trac Services, as part of TRAC Intermodal, likely promotes itself through its extensive network, large fleet, and comprehensive service offerings for commercial fleets. Their official website highlights their role as a one-stop source for commercial fleet needs, emphasizing their commitment to modern, reliable, and sustainable chassis fleets, and their nationwide footprint. However, the negative customer review acts as counter-promotion, signaling potential inconsistencies in service quality. For local users, particularly commercial fleet operators in Gardena and surrounding areas, the promotional message from the company would focus on their extensive capabilities and convenience (e.g., mobile units). However, the candid customer feedback serves as a cautionary note, urging potential clients to conduct their own due diligence, perhaps by explicitly discussing quality control measures or specific mechanic expertise when considering their services, especially for critical chassis maintenance.