Toyota of Westport Service Center

(73 reviews)

Auto Repair StationsConnecticutFairfield CountyWestportStaplesPost Road East

Fairfield County . Connecticut

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 203-429-0407
  • www.newcountrywestporttoyota.com
  • 777 Post Rd E, Westport, CT 06880, USA

Operating Hours

Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed

Toyota of Westport Service Center Introduce

Toyota of Westport Service Center, categorized under Auto Repair Stations, is located at 777 Post Rd E, Westport, CT 06880. As an authorized Toyota service center, they specialize in the maintenance and repair of Toyota vehicles. You can contact them at (203) 429-0407 or +1 203-429-0407.

Customer reviews offer contrasting perspectives on the service center. Some customers praise the location for being "very well run" with a "nice waiting area" and "excellent service staff." They also appreciate the provision of "walk around video of your car service," indicating a focus on transparency and customer communication.

However, other reviews express significant dissatisfaction. Concerns include perceived "rip off" pricing for basic car services, such as air filter and cabin filter replacements. Customers have accused the service center of attempting to "swindle" them with unnecessary services and inflated prices. One customer alleged that their locking lug nut was lost during service and that the service center denied responsibility.

As an Auto Repair Station specializing in Toyota vehicles, Toyota of Westport Service Center likely offers services such as:

  • Scheduled maintenance (oil changes, tire rotations, etc.)
  • Engine and transmission repair
  • Brake service
  • Electrical system diagnostics and repair
  • Genuine Toyota parts replacement

For local users in Westport, CT, and the surrounding areas, Toyota of Westport Service Center offers specialized Toyota vehicle maintenance. Due to the mixed customer reviews, potential customers should carefully consider their individual needs and exercise caution regarding pricing and service recommendations. It is advisable to obtain detailed estimates and clarify service expectations prior to engaging with this service center. Customers may wish to compare pricing with independent local businesses.

Toyota of Westport Service Center Location

Toyota of Westport Service Center Customer Reviews

Very well run location with a nice waiting area and Excellent service staff. They even provide you with a walk around video of your car service

Feb 09, 2025 · gina quad

Rip off. Be prepared to be swindled for basic car services. $75 for an air filter, which is 4 screws, or another $100 for a cabin filter that was actually not dirty. I told them not to replace it, and did it at home. Turns out it wasn’t dirty. I think they keep a dirty one in the back and bring it out to show anyone. The nonsense continued where they couldn’t fix the valet mode. To add final insult to injury they failed to replace my locking lug nut and said it wasn’t their fault. In the 28 years I’ve owned a car I’ve never lost one until this place. All that remained was an empty plastic bag. Go support a local business instead of this den of thieves. Shame on you.

Nov 04, 2024 · E. Rhys S.

My wife’s brand new Grand Highlander refused to start this morning. Toyota towed it to Westport Service this morning at 9:30am. We tried calling repeatedly but service never picked up and never returned our call. It’s 6:30pm and now the sales desk is answering to tell us service has left. No update. No progress. Just stuck for a day without our brand new car and not even the courtesy to acknowledge they have our car.

Dec 17, 2024 · Marc Gelnett

Almost 3 days of my car being in your shop. No one has called me with updates. I’ve called a dozen times only to be sent a video of a tech explaining how to start the vehicle. As if I don’t know that. Extremely frustrating and irritating. Nearly impossible to get anyone on the phone.

Dec 11, 2024 · Alicia Gelnett

Only one visit but extremely disappointed. will need more experience to accurately review but I'm in no rush to go back, Trying out other Toyota service centers first.

Dec 19, 2024 · Andrew H