Toyota of La Crosse Service

A time was set up for me to bring my Highlander in. Paul met me at the service desk at the time that was set up. Great service. Explained everything.

Aug 20, 2024 · Terry Werner

Unprofessional over the phone. I called and explained that I needed to schedule a service, since I hadn't gotten an oil change in 18 months. The woman on the phone sounded incredulous and said, "You haven't gotten an oil change since you bought the car!" I said yes. After a long pause, she said, still with an incredulous tone "You know you have to get your oil changed every year." I said that I understood that, and that's why I was calling. I know she's right, but being judgmental over the phone doesn't make me want to get service from this place.

May 18, 2023 · Georgia Broombreak

I brought my new Lexus into the shop with damage to two tires and wheels from hitting a deep pot hole while driving across country. The damage was extensive, but one of the technicians, Paul Apfel, put me at ease with his caring disposition. He offered photos for my insurance company, another car to use while my car was being worked on, etc. A finer representative for Toyota service would be hard to find. I heartily recommend Toyota of La Crosse for any of your service needs.

Sep 05, 2023 · Granville Van Dusen

Friendly, conversant, knowledgeable service advisors. Always open to questions and provide a detailed review of services provided and suggestions for marginal/potential issues. Comfortable waiting area. Text updates while you wait.

Apr 13, 2023 · Cole Warner

Great experience, wonderful salesman, my buddy bought a car from them, from Minnesota but woul go there to buy a vehicle myself when I need one!!;

Aug 13, 2023 · Daniel Skogen