Town And Country Trailers LLC.

Town And Country Trailers LLC., located at 1421 Depot St, Shelbyville, TN 37160, operates as a specialized "Auto Repair Station" primarily focused on the sales, service, and provision of parts for a wide variety of trailers. In the context of vehicle maintenance and sales, such establishments are crucial for individuals and businesses that rely on trailers for hauling, transport, and various recreational or commercial purposes. They typically offer a comprehensive range of services and goods to support the entire lifecycle of a trailer, from initial purchase to ongoing maintenance and repair.

The general environment of a trailer sales and service center like Town And Country Trailers LLC. would typically feature a showroom or sales lot displaying various types of trailers, a parts department stocked with essential components, and a service bay area equipped to handle trailer repairs. These facilities are designed to accommodate large vehicles and specialized equipment necessary for axle replacement, frame welding, electrical diagnostics for trailer lights, and other structural or mechanical repairs. The physical layout would aim to facilitate the display of new and used inventory, provide space for customer consultations regarding sales and service needs, and offer a functional area for technical work. Many reputable trailer dealers also have comfortable waiting areas for customers, although specific details for this location are not available.

The services offered by an establishment like Town And Country Trailers LLC. generally encompass a broad spectrum of trailer-related needs. These typically include:

• Trailer Sales: Offering a selection of new and used trailers, which can range from small utility trailers and equipment trailers to larger enclosed cargo trailers, dump trailers, and specialized units like horse or livestock trailers. Many such dealerships also offer custom-built trailers to meet specific client requirements.
• Trailer Maintenance: Routine services such as bearing repacks, tire replacement, brake inspection and repair, electrical system checks (lights, wiring), and general chassis inspections.
• Trailer Repair: Addressing a wide array of issues, including structural damage to the frame, body panel repair, welding, axle replacement, suspension repair, and ramp repair.
• Parts Sales: Maintaining a stocked inventory of common and specialized trailer parts, including tires, wheels, axles, hubs, bearings, lights, wiring, brake components, jacks, couplers, and various accessories.
• Financing Options: Often, larger trailer dealerships will provide financing solutions for trailer purchases.

Their phone numbers are (931) 684-8228 and mobile +1 931-684-8228, providing direct contact for inquiries.

However, it is imperative to address a significant and concerning customer review that directly impacts the perceived features and trustworthiness of Town And Country Trailers LLC. This review alleges severe issues that are critical for any potential customer to be aware of. The customer claims:

• Incomplete and Unsatisfactory Repairs: Despite receiving $7,000 in insurance money for repairs, the customer alleges that the agreed-upon work, specifically securing a broken frame and welding an inside fender wall and replacing an outer fender, was not completed. This directly contradicts the expectation of reliable repair service.
• Internal Damage and Theft: The review states that the living quarters of the horse trailer were "ransacked," with fixtures (light decors, TV mount, towel holder) and slants being removed, and the back tack area "destroyed." Furthermore, the customer alleges the theft of tools, tack, electronics, electrical cords, and the original new propane tanks, which were purportedly replaced with used, empty ones. These are extremely serious accusations of property damage and theft, which are direct antitheses to the features of integrity and care expected from an auto repair station.
• Allegations of Physical Assault and Refusal of Access: The customer explicitly states, "He also put his hands on me when I was trying to get into my trailer. (police report was made) He refused to let me inside my trailer, refused to give me the keys." This is a grave accusation involving personal safety and property rights, with a police report allegedly filed.

These allegations paint a stark picture that is contrary to the expected features of a professional "Auto Repair Station," which should prioritize customer property, safety, and honest service. The repeated warning, "DO NOT TRUST THIS MAN," and "he will screw you over like he did me," stands in stark contrast to the positive testimonials usually sought for promotional purposes.

Given the highly negative and serious nature of this customer review, any typical promotional information or positive features would be overshadowed. The existence of such allegations necessitates extreme caution for any prospective customer. Businesses operating as "Auto Repair Stations" are expected to provide reliable service, protect customer property, and ensure the safety of their clients. The claims in this review suggest a profound failure to meet these fundamental expectations.

For local users in Shelbyville, TN, considering Town And Country Trailers LLC. for trailer sales or service, this information should be critically evaluated. While some businesses may offer standard trailer sales and repair services, the severity of the reported experience mandates thorough due diligence. This would include seeking multiple quotes, verifying repair agreements in writing, checking for any public records related to the alleged police report, and carefully inspecting any work performed before final payment or taking possession of the trailer. Direct communication with the business, while important, should be approached with an awareness of these serious allegations.

In conclusion, Town And Country Trailers LLC. is identified as an "Auto Repair Station" in Shelbyville, TN, providing trailer sales, parts, and repair services. However, a very significant and concerning customer review exists, alleging unfulfilled repairs, substantial damage to property, theft of belongings, and a physical altercation. These allegations are highly serious and directly contradict the principles of trustworthiness and professionalism expected from any service provider. Prospective customers are strongly advised to proceed with extreme caution and undertake extensive verification and protective measures before engaging with this business.