Touch-Up Inc

(17 reviews)

Auto Repair StationsOregonMarion CountySalemGaffin Road Southeast

Marion County . Oregon

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 503-999-1438
  • www.touchupinc.com
  • 5875 Gaffin Rd SE, Salem, OR 97317, USA

Operating Hours

Business hours are not available at the moment

Touch-Up Inc Introduce

For vehicle owners in Salem, Oregon, who find themselves in need of expert body work and car repair, Touch-Up Inc stands out as a highly commendable option within the "Auto Repair Stations" category. Located at 5875 Gaffin Rd SE, Salem, OR 97317, USA, Touch-Up Inc has established a reputation for its exceptional quality of work, customer-friendly approach, and ability to make vehicle damage seemingly vanish. Their services are particularly geared towards cosmetic and structural body repairs, ensuring vehicles are restored to their pristine, pre-damage condition.

The environment at Touch-Up Inc, while not explicitly detailed in terms of aesthetics, is characterized by a welcoming and professional atmosphere, as evidenced by customer interactions. Unlike experiences at other repair shops where customers might encounter rude comments or feel overwhelmed by descriptions of extensive repairs, Touch-Up Inc fosters a positive and reassuring environment. Customers describe the staff as "super cool and ambitious to get the job done," which speaks volumes about the professional yet approachable demeanor of the team. This friendly and empathetic approach helps alleviate the stress associated with vehicle damage, making the repair process a far more pleasant experience. The location on Gaffin Rd SE is accessible, providing convenience for clients seeking their specialized services in the Salem area.

Touch-Up Inc specializes in a range of **body work and collision repair services**. Their primary offerings include **dent repair**, **scratch removal**, **paint matching**, and comprehensive **restoration of damaged body panels**. A key strength highlighted by customer reviews is their ability to seamlessly repair damage, making it "like nothing happened to it." This indicates a meticulous attention to detail in their paint and body work, ensuring that the repaired areas blend flawlessly with the rest of the vehicle. Whether it's a minor mistake on a truck that needs localized body work or more extensive damage on a vehicle like a Durango, Touch-Up Inc demonstrates the capability to handle various levels of repair with precision and skill. The focus is clearly on delivering a high-quality finish that meets or exceeds customer expectations for appearance and structural integrity.

Several features make Touch-Up Inc a preferred choice for auto body repair in Salem. One of the most prominent features is their **exceptional quality of work**. Customers are consistently impressed with the outcome, stating that the repairs are so well-executed that the damage becomes imperceptible. This level of craftsmanship ensures that vehicles are returned in a condition that truly looks like new. Another significant feature is the **professional and friendly demeanor of their staff**. In contrast to negative experiences at other shops, Touch-Up Inc's team is described as "super cool" and "very friendly." This positive interaction builds trust and makes the customer feel valued and understood. Their **ambitious and proactive approach** to getting the job done efficiently is also a key differentiator. The team's eagerness to tackle the repair, rather than making it sound like an overwhelming task, instills confidence in their capabilities. This can significantly reduce the anxiety often associated with vehicle repairs. Furthermore, the longevity of satisfaction, as one customer reported being "super happy" with their Durango over a year after the repair, speaks to the **durability and lasting quality** of their work. This long-term satisfaction is a testament to their commitment to excellence and using proper repair techniques and materials.

While explicit promotional offers are not provided in the customer reviews, the overwhelmingly positive feedback serves as the strongest form of promotion for Touch-Up Inc. The direct comparison to other shops where customers faced rude comments or exaggerated repair descriptions highlights Touch-Up Inc's superior customer service approach. The enthusiastic endorsements such as "They did great!" and "Very pleased with my experience" are powerful testimonials that encourage new business. The core promise embedded in the reviews is that they will meticulously repair your vehicle so "it's like nothing happened to it," which is a highly appealing outcome for any vehicle owner. Their ability to deliver such pristine results, combined with a pleasant customer interaction, organically drives word-of-mouth referrals and repeat business. For those in Salem, OR, seeking meticulous auto body repairs coupled with genuinely friendly and professional service, Touch-Up Inc, reachable at (503) 999-1438 or +1 503-999-1438, presents itself as an excellent and trustworthy option.

Touch-Up Inc Location

Touch-Up Inc Customer Reviews

I made a small mistake on my truck and it needed body work to be done. I spoke to two different places one place the people working there made a rude comment about my mistake, the other place made it sound like they were rebuilding a new truck to fix a damage spot. These guys were super cool and ambitious to get the job done. When I got my truck back it’s like nothing happened to it. They did great!

Oct 08, 2022 · Ty Tavarez

Got my Durango from here over a year ago and I'm super happy with it. The work I have seen from there is great and they are very friendly. Very pleased with my experience.

Mar 23, 2022 · Rose Leedy

Called several times to purchase a vehicle , left 3 messages even went in person to the shop . Not a soul to be found during business hours. Never a returned call or a answer to any texts. Very un professional, horrible customer service.

Apr 02, 2023 · Nicole “Nicci” Tanner

Got my explorer here 3 years ago and haven't had one single problem with it. Very friendly and professional.

Oct 03, 2023 · Harrison

They did such a good job on my car I couldn't see the damage after at all. Would definitely go back!

Apr 22, 2021 · kate love