Total Truck & Auto Repair

Welcome to the local information page for Total Truck & Auto Repair, a versatile establishment within the Auto Repair Stations category, located in Lemont, Illinois. Situated at 13662 S, 13662 Archer Ave, Lemont, IL 60439, USA, Total Truck & Auto Repair can be contacted at (630) 257-2743 or their mobile number +1 630-257-2743. As its name suggests, this service center caters to a broad spectrum of vehicles, from large trucks to passenger cars, offering a diverse range of repair, maintenance, and customization services.

When choosing an auto repair shop, local users often consider factors such as the expertise of the technicians, the quality of the work performed, the availability of specialized services, the convenience of the location and operating hours, and the overall customer experience. Online reviews can provide valuable insights into these aspects, offering a glimpse into the experiences of other vehicle owners who have utilized the services of Total Truck & Auto Repair.

One customer review provides a nuanced perspective, acknowledging that "While their customer service skills may put put you off at first," the reviewer ultimately attests to the high quality of their work. They specifically mention having a lift and wheels/tires ordered and installed on their truck, resulting in a vehicle that is "beautiful" and functions exactly as promised. The reviewer also notes the care taken with their "expensive pickup," highlighting the absence of scratches or grease, and expresses "no regrets" about choosing Total Truck & Auto Repair for this significant customization. This feedback suggests that while the initial customer interaction might not be the strongest suit of this shop, their technical expertise and the quality of their work, particularly for specialized jobs like lift installations and wheel/tire upgrades, are highly commendable. This is a crucial consideration for customers prioritizing the skill and precision of the service over a potentially more polished customer service experience.

Another customer review focuses on two distinct and highly advantageous features of Total Truck & Auto Repair: their exceptionally late operating hours and their impressive parts availability. The reviewer expresses disbelief that the shop is "actually open till 3am!" This extended operating window provides unparalleled convenience for customers with busy schedules or those facing vehicle emergencies outside of typical business hours. Furthermore, the reviewer was able to find a specific tire for their Jeep Renegade 2020 in stock at Total Truck & Auto Repair, whereas dealerships and major retailers required a special order. This indicates a well-stocked inventory and potentially a more proactive approach to anticipating customer needs, especially for less commonly available parts. This is a significant benefit for customers seeking quick solutions and avoiding the delays associated with special orders.

Considering these reviews, local users can infer that Total Truck & Auto Repair offers specialized services, particularly for truck modifications like lift installations and wheel/tire upgrades, with a high level of technical proficiency. Additionally, their extended operating hours until 3 am provide exceptional convenience, and they may have a robust inventory of parts, potentially including those that are not readily available at other auto service providers. While one review suggests that customer service might not be their primary strength, the quality of their work and the convenience they offer in terms of hours and parts availability appear to be significant advantages.

As a combined truck and auto repair facility, Total Truck & Auto Repair likely offers a broad spectrum of services to cater to both types of vehicles. These services might include:

• General auto repair and maintenance for cars, trucks, and SUVs, such as oil changes, brake service, engine diagnostics and repair, transmission service, and exhaust system maintenance.
• Specialized truck repair services, potentially including diesel engine repair, suspension work for heavy-duty vehicles, and commercial vehicle inspections.
• Tire sales and services for both cars and trucks, including mounting, balancing, and repair. The positive review suggests a potentially strong inventory of various tire types.
• Wheel sales and installation, catering to both standard replacements and custom upgrades.
• Lift kit sales and installation, as specifically mentioned in a review, indicating expertise in vehicle modification and customization.
• Wheel alignment services for both cars and trucks to ensure proper handling and tire wear.
• Battery service and replacement.
• Air conditioning and heating system repair for a variety of vehicles.
• Potentially, other specialized services based on their equipment and the expertise of their technicians.

The environment of Total Truck & Auto Repair might be geared towards handling both smaller cars and larger trucks, potentially featuring larger service bays and specialized equipment to accommodate different vehicle sizes. While one review mentions a potential area for improvement in customer service, the focus on quality work suggests a well-equipped and functional shop where the priority is on accurate and effective repairs and installations. The fact that they are open until 3 am implies a facility capable of operating efficiently during extended hours.

Features that likely set Total Truck & Auto Repair apart include their expertise in specialized services like lift installations and wheel/tire upgrades, their remarkably extended operating hours until 3 am, and their potentially strong inventory of parts, including those less readily available elsewhere. While customer service might be an area for some customers to be aware of, the positive outcomes in terms of the quality of work performed appear to be a significant draw.

Promotional information is not explicitly provided in the given data. However, auto repair shops sometimes offer specials on certain services, discounts on tires or accessories, or promotions related to seasonal maintenance needs. Given their specialization in truck modifications and their extended hours, they might offer unique promotions related to these aspects. Local users, especially those interested in truck customization or those who require vehicle service outside of typical business hours, are encouraged to contact Total Truck & Auto Repair directly to inquire about any current promotions or specialized service packages that might be available.

In conclusion, Total Truck & Auto Repair in Lemont, IL, offers a valuable service to the local community with their expertise in both truck and auto repair, including specialized modifications like lift installations and wheel/tire upgrades. Their exceptionally late operating hours until 3 am provide unparalleled convenience, and they may have a strong inventory of parts. While one review suggests a potential area for improvement in customer service, the quality of their work appears to be highly regarded. Local vehicle owners, particularly those with trucks or those needing service at unconventional hours, should consider Total Truck & Auto Repair for their automotive needs. Contacting them directly to discuss specific requirements and inquire about any relevant promotions is recommended.