Total Performance Automotive LLC

Total Performance Automotive LLC, situated at 283 N Main St, Ambler, PA 19002, USA, stands as a distinguished establishment within the "Auto Repair Stations" category. This facility has garnered significant acclaim from its clientele, particularly for its exceptional collision repair work and unwavering commitment to customer satisfaction. Founded in 1981, this family-owned and operated business has built a strong reputation in the community for delivering superior quality repairs with personalized and attentive service.

The first impression of Total Performance Automotive LLC, as highlighted by a customer, includes a unique and welcoming atmosphere: the presence of "friendly dogs." This seemingly minor detail sets a distinctive tone, making the shop feel more approachable and less intimidating than a typical auto repair facility. Beyond this charming touch, the business operates from a substantial, fully air-conditioned facility comprising 8000 square feet of production area and an additional 3000 square feet dedicated to offices and a spacious, comfortable customer-waiting area. This investment in a well-maintained and ample workspace suggests a professional and efficient operation, designed to handle a variety of repair needs while ensuring customer comfort during their visit. The overall environment aims to provide a reassuring experience, especially for those dealing with the stress of vehicle damage or mechanical issues.

As an "Auto Repair Station," Total Performance Automotive LLC provides an extensive range of automotive services, with a notable specialization in auto body repair and painting. Their expertise extends to handling complex situations such as hit-and-run claims, working seamlessly with insurance companies to ensure a smooth repair process for their clients. Key services and capabilities include:

• Collision Repair and Auto Body Work: They excel in restoring vehicles to their pre-accident condition, as evidenced by a customer's 2015 BRZ looking "like it did when I drove it out of the showroom." This includes expert paint matching and seamless repairs.
• OEM Parts Utilization: A significant feature, as highlighted by satisfied customers, is their ability to negotiate with insurance companies to secure OEM (Original Equipment Manufacturer) parts. This ensures that repairs are conducted with components designed specifically for the vehicle, often leading to better fit, finish, and longevity compared to aftermarket alternatives.
• Mechanical Repairs: While specific details on general mechanical services are not exhaustively listed in the provided information, the nature of an "Auto Repair Station" implies comprehensive repair capabilities beyond just bodywork. Their commitment to quality suggests they address various mechanical issues that arise from accidents or general wear and tear.
• Insurance Claim Management: The team, particularly Lisa, is lauded for their proactive role in managing insurance claims, handling "backend paperwork" and even assisting customers in contacting relevant insurance companies. This alleviates a significant burden from the vehicle owner.
• Diagnostics: Their status as an I-CAR Gold Class facility and ASE Master Collision Repair/Refinish Technicians indicates advanced diagnostic capabilities to accurately assess damage and plan repairs.

Total Performance Automotive LLC sets itself apart through several remarkable features that contribute to its five-star reputation:

• Unparalleled Customer Service: The team, including Lisa, Blaze, and Chris, consistently receives accolades for their exceptional customer service. They are described as "knowledgeable, professional, and friendly," going "above and beyond" to keep customers informed and comfortable throughout the repair process. The level of communication is "stellar," with staff explaining every detail and walking customers through the repairs.
• Expert Craftsmanship: The quality of work is frequently described as "pristine" and "second to none." Kevin, their painter, is specifically mentioned as a "master of his craft," ensuring seamless and precise results. The dedication to returning vehicles to a showroom-quality finish is a recurring theme in customer feedback.
• Adherence to OEM Procedures and Certifications: Total Performance Automotive LLC adheres to OEM recommended repair procedures, showcasing a commitment to the highest industry standards. Their long-standing I-CAR Gold Class certification (since 1995) and individual I-CAR Platinum and ASE Master Collision Repair/Refinish Technician certifications underscore their expertise. They also hold OEM Certifications for various brands, including Volvo, Honda, Acura, General Motors, Ford, Chrysler/Jeep/Fiat, and BMW trained, which speaks volumes about their specialized knowledge and advanced training.
• Lifetime Warranty: The company offers a lifetime warranty on all repairs, a testament to their confidence in the quality and durability of their work. This provides immense peace of mind for customers.
• Honesty and Integrity: Customers express high respect for the team's "honesty with this job," indicating a transparent and trustworthy business practice.
• Longevity and Experience: Serving the community since 1981, Total Performance Automotive LLC boasts decades of experience, contributing to their deep understanding of automotive repair and customer needs.

While specific current promotions are not explicitly stated, the overwhelming positive feedback from customers serves as the most powerful promotional tool for Total Performance Automotive LLC. Their reputation is built on consistently exceeding expectations and delivering "professional expert level work." The high praise, such as "10/10 would recommend to anyone and everyone regardless of distance," speaks volumes about their quality and customer satisfaction.

For local users in Ambler, PA, and surrounding areas, Total Performance Automotive LLC can be contacted at (215) 628-3213 or on their mobile at +1 215-628-3213. Given their reputation for thoroughness, precision, and outstanding customer care, they are an ideal choice for:

• Individuals needing collision repair, especially for intricate damage or insurance claims.
• Vehicle owners who prioritize the use of OEM parts and showroom-quality results.
• Anyone seeking a trustworthy and communicative auto repair shop that goes "above and beyond."
• Customers who appreciate a professional environment with a personal touch, including friendly dogs.

Their commitment to "setting the standard for repair shops" is evident in every aspect of their operation, making them a highly recommended destination for any vehicle repair needs. Their long-standing history, coupled with continuous investment in training and equipment to stay current with cutting-edge vehicle technology, further solidifies their position as a leading automotive service provider in Ambler.