TORX Custom Auto

(48 reviews)

Auto Repair StationsTennesseeMontgomery CountyClarksvilleWilma Rudolph Boulevard

Montgomery County . Tennessee

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Operating Hours

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TORX Custom Auto Introduce

TORX Custom Auto operates as a specialized "Auto Repair Station" that carves a distinct niche in the automotive industry by focusing primarily on vehicle customization, aesthetics, and performance upgrades, rather than traditional mechanical repairs. While they may not fix a broken engine in the conventional sense, they are experts in transforming the look and feel of a vehicle, making a statement on the road. Based on available information, TORX Custom Auto appears to be a premier destination for those in the Nampa and Boise areas looking to personalize their cars, trucks, and SUVs.

Environment and Atmosphere

The environment at TORX Custom Auto is likely to be a modern and creative workspace, geared towards showcasing and executing high-quality vehicle transformations. You would expect to find a clean, well-lit facility with dedicated bays for meticulous work such as vinyl wrapping, ceramic coating application, and window tinting. The atmosphere is probably one of precision and artistry, as much of their work involves detailed cosmetic enhancements. There would likely be areas to discuss customization options with clients, potentially featuring samples of vinyl colors, finishes, and different tint shades. The overall impression would be professional, yet inviting for enthusiasts who are passionate about personalizing their vehicles. Unlike a typical repair shop, the focus would be less on grease and more on cleanliness, meticulous attention to detail, and a vibrant display of the possibilities for vehicle aesthetic enhancement.

Specialized Services and Products Offered

TORX Custom Auto, as a "Custom Auto Shop," provides a range of specialized services and associated products that go beyond standard automotive maintenance:

  • Custom Vinyl Wraps: This is a core service, allowing customers to completely change the color or finish of their vehicle without a permanent paint job. They offer a wide array of colors, textures (matte, glossy, satin, metallic), and even intricate graphic designs. Vinyl wraps not only personalize a vehicle's appearance but also provide a protective layer for the original paint against scratches, chips, and UV damage.

  • Ceramic Coatings: For superior paint protection and enhanced gloss, TORX Custom Auto applies ceramic coatings. These durable coatings create a hydrophobic layer that repels water, dirt, and contaminants, making the vehicle easier to clean and maintaining its pristine condition for extended periods. This service enhances both aesthetics and the longevity of the paint finish.

  • Window Tinting: Offered through their "in-house Tint Lab," window tinting provides multiple benefits, including increased privacy, reduced interior heat, glare reduction, and protection from harmful UV rays. They likely offer various shades and film types to meet customer preferences and legal requirements.

  • Performance Upgrades: Beyond aesthetics, TORX Custom Auto also caters to performance enthusiasts. This includes:

    • Turbochargers and Superchargers: Installation and tuning of forced induction systems to significantly boost engine horsepower and torque.

    • Cold Air Intakes: Upgrading air intake systems to improve engine breathing and performance.

    • Suspension Kits: Installation of various suspension systems, including lift kits for trucks and SUVs, enhancing off-road capability and stance.

    • Wheels / Tires: Offering a selection of aftermarket wheels and performance tires to complement vehicle aesthetics and driving dynamics.

    • Brakes: Upgrading brake systems for improved stopping power, especially crucial for high-performance or heavy-duty vehicles.

    • Exhaust Systems: Installation of aftermarket exhaust systems for enhanced sound, performance, and appearance.

    • Custom Tuning and Dyno Testing: Fine-tuning vehicle engine parameters for optimal performance, often verified through dyno testing to measure horsepower and torque output.

    • LS and Coyote Engine Swaps: Highly specialized engine swap services, primarily for popular performance engines like GM LS and Ford Coyote, for custom builds and significant power upgrades.

  • Off-Road Upgrades and Accessories: For truck and 4x4 enthusiasts, they offer a range of off-road modifications, including lift kits, off-road wheels and tires, bed covers, and other 4x4 accessories to enhance capability and rugged aesthetics.

  • Vinyl Decals and Graphics: Custom vinyl graphics for branding, decorative purposes, or subtle personalization.

Key Features and Distinctive Qualities

TORX Custom Auto's distinctive qualities lie in its specialized focus and commitment to delivering personalized vehicle transformations:

  • Specialization in Customization: Unlike general repair shops, TORX Custom Auto dedicates its expertise to customization, ensuring a high level of skill and knowledge in vinyl wraps, ceramic coatings, and performance modifications.

  • Comprehensive Aesthetic Solutions: They offer a holistic approach to vehicle aesthetics, from paint protection (ceramic coatings) and color changes (vinyl wraps) to interior comfort and style (window tinting).

  • Performance Enhancement Capabilities: Their ability to handle complex performance upgrades like turbocharger installations, engine swaps, and dyno tuning positions them as a serious contender for clients seeking significant power boosts.

  • "Tint Lab" for Precision Window Tinting: Having an "in-house Tint Lab" suggests specialized equipment and controlled environments for precise window tint application, ensuring a bubble-free and durable finish.

  • Focus on Customer Vision: Their services emphasize personalization, allowing customers to express their unique style and transform their vehicle into a "unique masterpiece." They aim to understand customer needs and meticulously execute their vision.

  • High-Quality Materials: They emphasize the use of "high-quality vinyl materials" for wraps and durable products for ceramic coatings, ensuring longevity and a flawless finish.

  • Cost-Effective Alternatives: Vinyl wrapping is promoted as a "cost-effective alternative to a full paint job," offering a similar visual impact at a fraction of the cost, making high-end customization more accessible.

Promotional Information

TORX Custom Auto's promotional efforts are centered around highlighting the transformative power of their services and the benefits of their specialized offerings. While specific, time-bound discounts are not widely detailed, their core value propositions serve as ongoing promotions:

  • Emphasis on "Elevate the appearance of your vehicle": This clear call to action positions their services as an upgrade, appealing to customers who want to enhance their vehicle's look.

  • Highlighting Benefits of Vinyl Wraps: Promotions for vinyl wraps often include benefits like "Personalization," "Protection" (against scratches, chips, UV damage), "Cost-Effective" compared to paint, and "Removable" for flexibility, making them a compelling option.

  • Showcasing Performance Gains: For their performance services, the ability to "Build Your Dream Truck" or "make a statement on the road" through turbochargers, lift kits, and custom tuning serves as a powerful promotional message, appealing to performance enthusiasts.

  • Before-and-After Visuals: While not explicitly stated, custom shops like TORX Custom Auto heavily rely on visual evidence. A strong online gallery or social media presence showcasing before-and-after photos of their custom work would be a crucial promotional tool, allowing potential clients to see the quality of their transformations.

  • Expertise in Niche Services: Promoting their specialized services, such as their "in-house Tint Lab" or expertise in LS/Coyote engine swaps, attracts customers looking for highly specific and skilled modifications that general auto repair shops cannot provide.

  • Commitment to Customer Satisfaction: The overall message of delivering "exceptional results and customer satisfaction" through meticulous work and understanding customer needs acts as a significant promotional factor, building trust and reputation.

Local users in the Nampa and Boise areas interested in customizing their vehicles, enhancing performance, or protecting their automotive investment are encouraged to contact TORX Custom Auto directly. Their tailored approach to vehicle aesthetics and performance positions them as a go-to specialist in the automotive customization market.

TORX Custom Auto Location

TORX Custom Auto Customer Reviews

Torx Custom Auto is the best place to get upgrades and modifications done on your truck. EVERYBODY else in Clarksville was scared to cut/ drill into my truck to be able to put the roof rack and front bumper on, but not Trent at Torx Custom Auto. This is the best place to go, no doubt. Excellent communication from the staff members here. Parts were put on fast. Couldn’t be more happy with my experience here!

Nov 09, 2024 · Noah Rike

Hit a pothole in ky. Torx was the closest place that worked on lifted trucks. They held on to my truck for days, they didn't want to work with my Allstate agent. They wanted to hold on to my truck and not begin work on it, until they got all their money. It was supposedly fixed a week later. We got there and they weren't finished. It was more than what it was supposed to be and either it is still messed up or they didn't align it right. Wanted the same tires on my truck, but they picked their own. I do not like the way they look. I am unhappy with the service, work and their customer service. I do not recommend them. I also had a rough country lift kit on it, which got damaged. They said they were a rough country dealer. They tried to say that we had modified some of the rough country parts. We did not!! They came from rough country just the way they were. So, for them to be a dealer, they are very unfamiliar with rough country's lift kits and parts. They seem inexperienced and unfamiliar with parts. They also, do not know how insurance companies work or how to work and deal with them. I like torx response. I did ask for tires, but you lied on the price. You did refuse to work on my truck, until you got the money from Allstate. You said you did not want to do the estimate their way. Allstate had to cancel their check an deposit the money into my account to pay you directly, so you would fix it. You claim you are a rough country dealer. I have a rough country lift and you did not even know that their alignment bolts come welded to the washer. Nobody ever modified anything!! You are lying about that too!! The lift kit was put on as per Rough Country. My truck is not even fixed properly. It pulls hard to the left. I have one complaint against the seller of the truck and his shop. So, you are incorrect about the multiple complaints. But, if I guess for you, it is easier to pass the blame instead of accepting fault. I even waited an hour and a half to get my truck, when you told me it was ready the day before. If the truth hurts, change it!! Yes I cussed you and customers walked out. I was cussing you, because you lied and charged me extra and my truck wasn't fixed like you claimed! You can write what you want, because God knows the truth!!! Here is where I had to take it back to fix what you did incorrectly. Now I have to contact rough country, get the correct parts and have it fixed correctly.

Jun 17, 2020 · Angela Reynolds

I stopped by in the morning for them to check out the rear shock bracket that had Broken on my 1008 Chevy 2500. The bracket and shock was completely ruined and I was afraid I would need to get a new axle. The guys at the shop looked at it and told me it would be no problem to fabricate another bracket and get it welded on. They were able to do it that day! Not going to lie I was skeptical especially with how soon as they called me to tell me that it was repaired (with a new set of shocks installed at my request) 2.5 hours after dropping the truck off. As soon as I got to the shop to pick up the truck I crawled under to inspect. The bracket they fabricated was made out of heavier steel than OEM, was welded in the exact position so my rid height was not changed, and was even painted after install. The crew was extremely friendly and the work was fast and much better than I expected. I would recommend anyone that needs ANY work done to call them up to see what they can do for you and as far as cost goes they were $150 dollars cheaper than another shop quoted me the minimum to be.

Apr 14, 2020 · Christian Jacobs

They try to sell you their products for extra profits, which you can find online and save some bucks. ⚠️ If you bring your own stuff they won't put it on your vehicle. I found it Petty that way. Customs auto shops should be able to provide service either way. Whether you bring your own stuff or get it from them.

Sep 03, 2022 · Mohammad Saud Samad

The owners were really friendly, great service and fast. Dropped it off Monday and it was ready Tuesday at 3. They were able to load up 2 sets of tires too so we didn’t have to make two trips. Would highly recommend.

Sep 08, 2020 · Joshua Keck