Top Level Collision Inc

Top Level Collision does excellent work! Pictured is my vehicle before accident repair and after, when I went to pick it up. I had delayed writing my review for about a week because I wanted to get a chance to get my car up on jack stands and examine the suspension replacement myself closeup. Everything was good and up to spec there. I even found an area on the frame that received some paint to cover up some minor collision scratch damage. That was a sign of someone taking some extra effort to get the job done properly to save me from long term corrosion damage. At time of writing there is a parts supply shortage because of ongoing labor strikes. This meant it took a bit longer to get my vehicle back but communication about this maintained and kept straightforward. The only nitpicks I have are truly minor things. There was a bit of paint overspray on the windshield which was cleaned up quickly with a razor blade, and the replacement headlight needed to be aligned a bit. These are VERY MINOR and tiny problems when considering the focus of the main job (suspension work) was done properly. I know some people might find Rick's style gruff, but this is New York City. He is direct, fair, and communicates well. I would recommend Top Level Collision for sure!

Oct 25, 2023 · Tijger Tsou

Great work done to my Lexus. It looked better than I ever seen when it was done.

Oct 22, 2024 · Jermal McCormick

Top level collision is PHENOMENAL! Over the top. Someone hit my car and it was towed by Rick. He took care of everything personally. My car looked like it came off the showroom floor when they were done. My car looked amazing! Haha if I can figure out how to post the before and after I will. While they had my car I had a fender bender with my sisters car which is a 2005 Toyota Avalon. He fixed that in less than 3 hour's flat! Had that Avalon looking brand new as if a scratch and dented hood and messed up bumper hadn’t happened! I’m amazed. TOP LEVEL COLLISION will be my forever place for work done on my car. I was afforded a complimentary car wash inside and out! Where do they do that at? Can’t be beat well worth my time and money spent! Thank you Rick and your staff. AMAZING customer service I’ve posted the red traverse on here somewhere. Judge for yourself.

May 14, 2024 · katrina samuels

Great service , helped me out so much made the car look brand new would recommend.

Feb 08, 2025 · Kotab TV

Avoid! Avoid!! Avoid!! At all costs!! This was the worst experience of my life other than the accident. It’s literally a ponze scheme between this place and Anthony and Eddie’s towing. Anthony is the manager at Top level but also has his own tow yard at Anthony and Eddie’s towing which he uses to send total loss cars and charge an arm and a leg for storage fees. He charges way above the average price and he is terrible at communicating both with you and the insurance companies because he gets really defensive. He won’t allow you to get you car when you want even if it’s a total loss because he wants to be able to keep it as long as possible to get all and any money from the insurance companies. They literally separated my keys and my car to be able to keep it longer and thankfully I caught on and grabbed my keys from Top level before going to the tow yard at Anthony and Eddie’s to speed up the process.The worst part is He sends out people to look for accidents in Queens who make it seem like they’re trying to help but in the end the process with dealing with Anthony is such a headache, the worst and not worth it. They even promised to take the plates off before the salvage yard took my car and they didn’t. Somehow Anthony forgot, but I have a feeling he just didn’t care enough to do it. Thankfully IAA was nice enough to send them to me. Don’t do it even if you’re desperate, ask a friend or family member for triple A first.

Oct 24, 2024 · Diana Mena