Tom & Ed's Autobody of Crown Point

Tom & Ed's Autobody of Crown Point ico

(106 reviews)

Auto Repair StationsIndianaLake CountyCrown PointBroadway

Lake County . Indiana

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  • +1 219-661-8877
  • www.tomandeds.com
  • 10730 Broadway, Crown Point, IN 46307, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Tom & Ed's Autobody of Crown Point Introduce

For vehicle owners in Crown Point, Indiana, and the surrounding Northwest Indiana region, Tom & Ed's Autobody of Crown Point stands as a leading Auto Repair Station, specifically specializing in collision repair and comprehensive auto body restoration. Unlike general mechanical repair shops, Tom & Ed's focuses on returning vehicles to their pre-accident condition, addressing structural integrity, exterior aesthetics, and paint finishes. Their expertise is crucial for drivers who have experienced accidents, require cosmetic enhancements, or need specialized bodywork.

The environment at Tom & Ed's Autobody of Crown Point is meticulously designed to support high-quality collision repair and provide a comfortable experience for customers. You can expect a modern, clean, and well-organized facility. The repair bays are equipped with state-of-the-art technology, including advanced frame-straightening machines that ensure the vehicle's structural integrity is perfectly restored to manufacturer specifications. Sophisticated paint booths with precise temperature and humidity controls are utilized to achieve flawless, factory-quality paint finishes. Computerized color-matching systems ensure seamless blending of new paint with the vehicle's existing color. The customer waiting area is typically welcoming and comfortable, where service advisors can consult with clients, explain the repair process, and answer any questions. This professional setting, combined with transparent communication, aims to alleviate the stress often associated with vehicle accidents and repairs. The entire workflow is optimized for efficiency and precision, reflecting their commitment to delivering top-tier results.

Tom & Ed's Autobody of Crown Point offers a comprehensive suite of services dedicated to restoring vehicles after collisions and enhancing their overall appearance. Their core service is collision repair, handling impacts of all severities, from minor dents and scratches to extensive structural damage. This includes critical frame straightening and unibody repair, using advanced laser measurement systems to ensure precise alignment. A significant part of their expertise lies in auto painting and refinishing, employing techniques and materials that match original factory finishes and provide durable results. They are proficient in dent removal, including both traditional methods that may involve filler and paint, and often utilize Paintless Dent Repair (PDR) for smaller, non-creased dents to preserve the original paint. Services also cover specialized damages such as hail damage repair and rust removal and repair to prevent further deterioration and restore cosmetic appeal. Beyond these, they address bumper repair and replacement, fender repair, door repair, and comprehensive glass replacement (windshields, side windows, rear windows). Crucially, they serve as a trusted liaison between the customer and their insurance company, assisting with the entire insurance claims process from estimates to final billing, making the post-accident experience as smooth as possible for the vehicle owner.

Several features significantly distinguish Tom & Ed's Autobody of Crown Point in the competitive auto body repair market. A paramount feature is their team of highly trained and certified technicians. Auto body repair requires specialized skills, and their technicians are continuously educated on the latest repair techniques and vehicle technologies, often holding certifications from industry bodies or specific manufacturers. Their commitment to using state-of-the-art equipment and technology, such as advanced frame machines, computerized paint matching systems, and modern repair tools, ensures that every repair meets or exceeds industry standards. Another key differentiator is their focus on customer convenience and support services. This often includes offering rental car assistance, helping customers arrange for a temporary vehicle while theirs is being repaired, and providing a customer shuttle service for local transportation. Perhaps one of the most compelling features is their provision of a lifetime warranty on all repairs. This demonstrates immense confidence in their workmanship and offers unparalleled peace of mind to their clients, assuring them that the repair will last the lifetime of the vehicle. Their long-standing presence and reputation within the Crown Point community also signify a consistent track record of quality and reliability, fostering strong trust among local residents.

For local users, Tom & Ed's Autobody of Crown Point leverages its extensive service capabilities and customer-centric features as its primary promotional tools. While specific, time-limited promotional offers may not be broadly advertised like in some other sectors, their core value propositions are continuously promoted. The offer of a lifetime warranty on all repairs is a significant promotional advantage, directly assuring customers of the durability and quality of their work. Their ability to work with all insurance companies and assist seamlessly with the claims process is a major relief for customers, and this convenience is a strong promotional point. Highlighting their customer shuttle service and rental car assistance also promotes a hassle-free repair experience. Furthermore, their status as an established, trusted local business, often with positive word-of-mouth referrals and strong online reviews, serves as powerful organic promotion. They might also utilize local advertising in community publications or sponsor local events to strengthen their community ties. The quality of their work itself, when a repaired vehicle looks as good as new, serves as the ultimate advertisement, demonstrating their expertise and attention to detail. Transparency in estimates and repair processes also builds trust, which is a key component of long-term customer relationships and positive promotion.

In conclusion, Tom & Ed's Autobody of Crown Point operates as a premier Auto Repair Station that excels in comprehensive collision repair and auto body restoration. With a state-of-the-art facility, a wide array of specialized services, a commitment to highly trained technicians and advanced technology, and crucial customer-focused features like rental car assistance and a lifetime warranty, they stand as the go-to experts for local vehicle owners seeking top-quality, reliable, and stress-free solutions for their auto body repair needs.

Tom & Ed's Autobody of Crown Point Photos

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Tom & Ed's Autobody of Crown Point Location

Tom & Ed's Autobody of Crown Point Customer Reviews

I want to give a special shout out to Heather, Tommy and Rob. First, Heather greeted me over the phone with sincere concern and positive energy. Her communication skills were/are superb and she definitely made me feel like I would be taken care of with ease. Tommy, the GM was friendly and I can say that he understood the assignment. I could tell that he flows well in this sector of business and I truly appreciated the way he handled my situation. Lastly, Rob was attentive and assisted with a smile. From just the short conversation, he is truly full of gratitude. Thank you all for this great customer service experience and I now know that this is the place to come to for my auto services. Continued blessings!!!!!!!

May 12, 2025 · Dana Marie

Tom and Eds has always given me nothing less than excellent service and customer care. Recently I came in for an estimate for a minor repair. It was Good Friday, and 15 minutes before they would close. They could have told me to come back Monday, but after Eric checked the car, he consulted with a mechanic, and the mechanic ( I didn't catch his name) was able to quickly fix my problem! Thank you so much for your understanding and quick service!!

Apr 18, 2025 · Sharon Palmeri

I have used Tom & Ed’s for years now. I honestly can’t say enough positive things about them. The front customer service is friendly & helpful. They are fair and honest in their assessment, transparent about the process for repairs, and are sure to get your vehicle back to you as quickly possible without compromising the integrity and skill of their work. Their paint and body work team is amazing! Highly recommend for all of your repair needs. Bc

May 06, 2025 · Lauren Price

Tom and Ed's was fantastic! I had some body work to be done and they did a great job! Eric was especially helpful answering all my question. The work performed was very professional. So good I would have never known I was hit. I would highly recommend this place to fix your car.

Apr 18, 2025 · Stephen Keyl

After I was rear ended, the team worked directly with insurance company and went well above and beyond doing a great job, even getting all the coins that went into the duct work. Above all this, their communication was excellent with timely updates on parts and the repairs. If I could give them 6 stars I would. Job well done by the whole team

Apr 29, 2025 · Steven Isakson