Titus Auto Performance

Titus Auto Performance is not a singular, independent auto repair shop, but rather appears to be a descriptor for the performance-oriented and expert service capabilities offered across the various service centers within the larger Titus-Will Automotive Group. Operating as a prominent entity within the Auto Repair Stations platform category, Titus-Will has a long-standing history in the Pacific Northwest, with numerous dealerships and service centers spread across locations like Tacoma, Lakewood, and Olympia, Washington. These centers collectively provide an extensive array of automotive repair, maintenance, and parts services, often specializing in specific brands such as Ford, Toyota, Chevrolet, and Hyundai, while also catering to various other makes and models.

The environment at a Titus-Will service center, under which "Titus Auto Performance" would fall, is typically modern, professional, and well-equipped. These are often dealership-level service centers, meaning they boast state-of-the-art facilities, including clean service bays, advanced diagnostic equipment, and comfortable customer waiting areas. These waiting areas often feature amenities like complimentary Wi-Fi, beverages, and sometimes even shuttle services or loaner vehicles for extended repairs, aiming to enhance the customer experience. The staff, including service advisors and technicians, are generally described as knowledgeable, professional, and courteous. There's a strong emphasis on transparent communication, with service advisors taking the time to explain necessary repairs, provide detailed estimates, and keep customers informed about the progress of their vehicle. This customer-centric approach, combined with the professionalism of a large automotive group, aims to instill confidence and provide a high level of service.

The range of services offered under the umbrella of Titus Auto Performance and the broader Titus-Will Automotive Group is extensive, covering nearly every aspect of vehicle maintenance and repair. Their focus is on both routine care and specialized, performance-oriented services for a wide array of vehicles:

• Routine Maintenance and Inspections:
• Oil Changes and Fluid Services: Including conventional, synthetic blend, and full synthetic oil changes, along with comprehensive checks and replacements of all vital fluids (transmission, coolant, brake, power steering, etc.).
• Tire Services: Sales of a wide variety of tire brands, professional mounting, balancing, rotation, and flat tire repair.
• Multi-Point Vehicle Inspections: Thorough checks of key components to identify potential issues and ensure overall vehicle health.
• Scheduled Maintenance: Adhering to manufacturer-recommended service intervals to ensure vehicle longevity and maintain warranty validity.
• Advanced Diagnostics and Repairs:
• Brake System Services: Full brake inspections, pad and rotor replacement, brake fluid flushes, and ABS system diagnostics.
• Engine Diagnostics and Repair: Advanced troubleshooting for check engine lights, performance issues, and comprehensive engine repair.
• Transmission Services: Fluid changes, diagnostics, and repair for automatic and manual transmissions.
• Suspension and Steering Repair: Addressing issues with shocks, struts, control arms, and providing wheel alignments for optimal handling and tire wear.
• Heating and Air Conditioning (HVAC) Services: Diagnostics, recharge, and repair of climate control systems.
• Electrical System Repair: Troubleshooting and fixing issues with vehicle wiring, charging systems, batteries, and electronic components.
• Exhaust System Services: Repair and replacement of mufflers, catalytic converters, and other exhaust components.
• Performance-Specific Services (implied by "Auto Performance"):
• While not explicitly detailed as a separate "Titus Auto Performance" shop, within a large dealership group, "performance" can refer to optimizing vehicle dynamics, providing genuine parts for performance models (e.g., Ford's Saleen vehicles which Titus-Will Ford offers), or ensuring vehicles perform at their peak factory specifications. This includes precise alignments, suspension tuning, and the use of high-quality, often OEM, parts.
• Genuine Parts Department:
• All Titus-Will service centers maintain extensive parts departments stocking genuine OEM parts for their respective brands (e.g., genuine Toyota parts at Titus-Will Toyota, genuine Ford parts at Titus-Will Ford). This ensures perfect fitment, optimal performance, and often comes with a manufacturer warranty, critical for maintaining vehicle integrity and value.

The Titus-Will Automotive Group's service centers, including the capabilities referred to as "Titus Auto Performance," offer several distinguishing features:

• Factory-Trained and Certified Technicians: A significant advantage of dealership service centers is the employment of technicians who are specifically trained and certified by the vehicle manufacturers (e.g., Toyota-certified, Ford-certified). This expertise ensures in-depth knowledge of specific vehicle systems and access to proprietary diagnostic tools.
• Use of Genuine OEM Parts: A commitment to using original equipment manufacturer parts guarantees compatibility, quality, and often comes with a manufacturer's warranty, which is crucial for maintaining vehicle performance and warranty coverage.
• Advanced Diagnostic Equipment: They invest in cutting-edge diagnostic technology tailored to specific vehicle brands, allowing for precise and efficient problem identification.
• Extensive Network and Longevity: With a history dating back to 1938, Titus-Will Automotive Group is one of Washington State's largest and most established auto groups. This longevity and wide network of locations (Tacoma, Olympia, Lakewood) offer convenience and a strong reputation within the region.
• Customer Service Focus: Reviews often highlight the "excellent customer service," where staff go "out of their way to make me feel like I was the most important customer," and services are done "on time and with no hassle."
• Warranty Programs: Services performed are typically backed by warranties, providing customers with peace of mind.

Titus-Will Automotive Group regularly features a variety of promotions and special offers across its service centers and dealerships. These are usually advertised on their respective brand websites and often include:

• Service Specials: Regular coupons and discounts on routine maintenance services such as oil changes, tire rotations, brake services, and state inspections.
• Parts Specials: Discounts on genuine OEM parts and accessories.
• Seasonal Promotions: Offers tailored to specific times of the year, such as winter preparation checks or summer AC service specials.
• Financing Offers: For vehicle purchases or larger service bills, they may offer competitive financing options, sometimes with low APRs or deferred payments, especially during major sales events like their "Half-Yearly Sale."
• Complimentary Services: Some vehicle purchases (e.g., new Hyundais) may come with complimentary maintenance plans for a certain period.

Each Titus-Will service center, including those offering "Auto Performance" level care, maintains its own hours, typically Monday through Friday, with many locations also open on Saturdays. They provide easy scheduling options, often through online service appointment schedulers on their respective dealership websites or by phone. With multiple locations across the Tacoma, Lakewood, and Olympia areas, they offer wide accessibility to residents in the Pacific Northwest seeking professional and reliable automotive care, from routine maintenance to specialized performance diagnostics and repairs.