Tire Empire & Auto Center

Auto Repair StationsCaliforniaKern CountyBakersfieldGreenacresRosedale Highway
Kern County . California
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- Intro
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- Reviews
- +1 661-588-1524
- www.tireempireautocenter.com
- 9017 Rosedale Hwy, Bakersfield, CA 93312, USA
Operating Hours
Tire Empire & Auto Center Introduce
Located at 9017 Rosedale Hwy, Bakersfield, CA 93312, USA, Tire Empire & Auto Center serves as a local establishment within the "Auto Repair Stations" category, offering a range of services and goods pertinent to vehicle maintenance and repair. This center aims to be a resource for local users seeking assistance with their automotive needs, from routine upkeep to more specific repairs. You can reach them by phone at (661) 588-1524 or via mobile at +1 661-588-1524.
As an "Auto Repair Station," Tire Empire & Auto Center is positioned to provide various services that are crucial for vehicle longevity and performance. Typically, such establishments offer a broad spectrum of automotive care, including but not limited to tire sales, mounting, and balancing, oil changes, brake inspections and repairs, engine diagnostics, fluid checks, and general preventative maintenance. The availability of these services means that local users can often address multiple vehicle concerns at a single location, aiming for convenience and efficiency in automotive care.
Regarding the environment of Tire Empire & Auto Center, based on its classification as an "Auto Repair Station," one can generally expect a functional and practical setting. Auto repair stations are designed to facilitate efficient vehicle servicing, often featuring multiple service bays, specialized equipment for diagnostics and repairs, and a waiting area for customers. The primary focus of the environment is on the mechanical aspects of vehicle care, ensuring that there is adequate space and tools for technicians to perform their work. While specific aesthetic details are not provided, the operational nature of such a facility suggests an emphasis on utility and the effective handling of vehicles in various states of repair or maintenance. The location on Rosedale Hwy in Bakersfield indicates accessibility for local residents and those traversing the area, potentially offering easy ingress and egress for vehicles.
The services offered at Tire Empire & Auto Center fall squarely within the scope of an "Auto Repair Station." These services are crucial for keeping vehicles safe and operational. Core services would likely include **tire services**, encompassing new tire sales, tire rotations, wheel alignments, and the essential tasks of mounting and balancing tires, which are critical for vehicle handling and tire longevity. Beyond tires, the center would typically handle **routine maintenance**, such as oil and filter changes, fluid top-offs, and multi-point inspections designed to catch potential issues early. **Brake services**, including pad and rotor replacement, brake fluid checks, and system diagnostics, are also standard offerings, vital for vehicle safety. Additionally, an auto repair station often provides **diagnostic services** to identify problems with a vehicle's engine, transmission, or electrical systems, using specialized tools to pinpoint issues. General **vehicle repairs**, addressing everything from minor part replacements to more complex mechanical fixes, are also expected. The range of services aims to address the common needs of vehicle owners, providing a comprehensive solution for their automotive concerns.
The features of an establishment like Tire Empire & Auto Center often revolve around the expertise of its technicians and the quality of the parts and equipment used. A key feature for customers is the potential for **same-day service**, particularly for common repairs or installations like tire mounting, which can significantly reduce inconvenience. The availability of **trained technicians** with experience in various makes and models is also a critical feature, ensuring that vehicles are handled by knowledgeable professionals. The use of **quality auto parts**, whether OEM (Original Equipment Manufacturer) or reliable aftermarket alternatives, is another important aspect, contributing to the durability and performance of repairs. For a local auto repair station, **customer interaction and communication** are vital features. Clear communication about service needs, repair processes, and pricing is highly valued by customers, contributing to a positive experience. The ability to cater to a diverse range of vehicle types, from passenger cars to light trucks, would also be a significant feature for a comprehensive auto repair center.
Customer reviews provide valuable insights into the actual experience at Tire Empire & Auto Center. One positive review highlights several key aspects: **affordability**, indicating that the pricing for repairs was reasonable; **effective communication**, as the staff took the time to discuss the car's issues; and **prompt service**, with the car being returned the same day. This review praises both the service quality and customer service, suggesting a positive experience for this particular individual, who "very much appreciate this shop." This feedback points to the potential for efficient, cost-effective, and communicative service at the establishment.
However, another review presents a contrasting experience, indicating areas where improvement might be needed. This customer reported "terrible customer service," citing instances of being cut off and rudely questioned by staff when attempting to get tires mounted and balanced. The specific complaint about a staff member stating, "it's technically lunch time, I don't know what you expect me to do," while other workers were still active, suggests an inconsistency in service and potentially a lack of professionalism in handling customer inquiries during operational hours. This feedback points to a need for consistent customer service training and adherence to professional conduct, regardless of internal scheduling. It also highlights the importance of managing customer expectations and ensuring a welcoming atmosphere even during busy periods. This contrasting feedback underscores that while some customers may have highly positive experiences, others may encounter challenges related to customer interaction.
In terms of promotional information, local auto repair stations like Tire Empire & Auto Center often engage in various strategies to attract and retain customers. Common promotions might include **seasonal maintenance specials**, such as discounts on air conditioning checks in the summer or battery tests in the winter. **Package deals** for routine services like oil changes paired with tire rotations are also popular. **First-time customer discounts** or referral programs can incentivize new business. Given the nature of an "Auto Repair Station," promotions might also focus on specific services, like **tire discounts** or rebates on certain brands, or **brake service specials**. Loyalty programs, where repeat customers earn points or discounts on future services, can also foster customer retention. Online presence through a website or social media platforms would typically be used to disseminate such promotional offers, along with local advertising through community newspapers or flyers. The goal of these promotions is to provide value to customers while encouraging them to choose Tire Empire & Auto Center for their automotive needs.
Overall, Tire Empire & Auto Center operates as an "Auto Repair Station" on Rosedale Hwy in Bakersfield, aiming to provide essential automotive services and parts to the local community. While some customers have lauded their affordable pricing, quick turnaround times, and good customer service, other experiences suggest that consistency in customer interaction and service delivery is an area for potential focus. For local users, it represents an option for addressing various vehicle maintenance and repair needs, from tire services to general mechanical work, with the expectation of a functional environment designed for efficient automotive care.
Tire Empire & Auto Center Photos
Tire Empire & Auto Center Location
Tire Empire & Auto Center Customer Reviews
Very much appreciate this shop. They fixed my car for an affordable price and took the time to talk to me about my car. I also got my car back the same day which was great. Very good service and customer service.
Jan 31, 2024 · Sarah Summers
Terrible customer service. I took a vehicle here today to get some tires mounted and balanced. A simple job that shouldn't have taken long at all. The man in the front cut me off, and told me someone else would be with me. Another man came in, and rudely asked what I needed. When explaining to him, he told me " it's technically lunch time, I don't know know what you expect me to do". The workers were still working on vehicles and their was 2 people waiting for their vehicles to be done. Save your time and money and go elsewhere.
May 31, 2023 · Jessica Rutledge
Best service, knowledge, expertise and very honest. No trying to sell you stuff you didn't need. Eric is the owner and guy upfront at the counter. I was really surprised the work I had done didn't cost a lot more. Parts were in stock and wait was incredibly fast. Very comfortable waiting area w TV and Cash the dog and I'd come back just to hang with him! Best in town!
Jan 21, 2018 · Susan Meurer
My mother in law purchased 4 new tires that were supposed to be under warranty. I got a flat on one of the tires and took it in. They did a patch job on the sidewall that went flat on my way home from their shop. They sent out their mobile tire repair guy, who stated that the patch job was in an "iffy spot", and he said he didn't know why they didn't notice the tire losing air because it was "evident". So when I brought my car in (the day after they 'repaired' it), I was greeted with "So you caught another nail, huh?" After putting on another tire, they charged me $99.75. What happened to my warranty? All I get is an "iffy spot" patch job and THAT'S IT??? I just paid it & walked out. If I had known it wasn't covered by the warranty, I wouldn't of even went back THERE to purchase another new tire- I would've went somewhere else for a better priced tire!
Jan 18, 2022 · Erin Cramer
I was referred to Tyler by a friend for new tires and rims and I was pleasantly surprised at how fast he was able to accommodate my requests. He sent a driver that same day to pick up the rims, which was an hour away. The rims and tires were installed that same day and I am completely happy with my purchase. I would recommend Tire Empire for your rim and tire needs.
Sep 04, 2014 · Mike Brandon
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