The Fixer Auto Repair

The Fixer Auto Repair, located at 7122 W Flamingo Rd, Las Vegas, NV 89147, USA, operates within the "Auto Repair Stations" category, aiming to provide vehicle repair services to the local Las Vegas community. This establishment appears to offer both traditional shop-based and mobile repair services, catering to a range of automotive needs. However, a review of customer feedback reveals a mixed bag of experiences, highlighting significant discrepancies in service quality and customer satisfaction.

The information provided offers limited insight into the physical environment of The Fixer Auto Repair’s fixed location. As a general auto repair shop, one would typically expect a workshop space equipped for various mechanical tasks and a customer reception area. The address on W Flamingo Rd suggests a presence in a commercial area, accessible to a broad customer base in Las Vegas. Crucially, one customer describes the service as a "Mobile Shop," indicating that The Fixer Auto Repair also extends its services beyond a physical garage, potentially offering on-site repairs for customer convenience. This mobile aspect could be a significant advantage for individuals who require repairs but cannot easily transport their vehicle to a traditional shop, or for those facing unexpected breakdowns.

The services offered by The Fixer Auto Repair encompass general automotive repairs. One positive testimonial specifically mentions the replacement of a "Right Side View Mirror." This indicates their capability to handle common, albeit sometimes intricate, component replacements. The description of this as a mobile service highlights their flexibility to address issues at the customer's location, which is a valuable offering in the auto repair landscape. While not explicitly detailed, as an "Auto Repair Station," it can be inferred that they handle a broader spectrum of typical vehicle maintenance and repair tasks, such as engine diagnostics, brake services, fluid changes, and other general mechanical work.

However, the customer feedback presents a stark contrast in experiences. One customer praises "Joshua" for "Excelente Service," noting quick text replies, an "Honest quote," and flexible scheduling. This customer appreciated the professionalism, as Joshua arrived in a "clean uniform" and provided a receipt. This positive interaction points to a professional and customer-focused approach for certain services, particularly the mobile repair option, where convenience and clear communication are highly valued. This type of service is a significant feature, appealing to those who prioritize ease of access and transparent dealings.

Conversely, a deeply negative review raises serious concerns about the reliability and accountability of The Fixer Auto Repair. This customer paid a substantial amount ($594) for a repair, only for the car to break down within 20 miles. Despite a supposed "30-day warranty," attempts to contact the repairer via calls and texts were met with initial promises of waiting for parts, followed by being "ghosted." This experience points to a critical failure in post-repair support and honoring warranty commitments. The customer's strong admonition to "STAY CLEAR OF THIS DUDE! Repairing cars is way over his head" directly contradicts the positive experience, creating a highly ambiguous picture of the service quality.

Key features of The Fixer Auto Repair, based on these varied reviews, include:

• Mobile Repair Service: A distinct offering that provides convenience by performing repairs at the customer's location. This is a significant advantage for non-drivable vehicles or busy individuals.
• Component Replacement Capability: Demonstrated ability to handle specific part replacements, such as side view mirrors.
• Mixed Customer Service and Reliability: While some customers report excellent communication and professional mobile service, others have experienced severe issues with repair quality and post-service accountability, including unfulfilled warranty claims and lack of communication.
• Varying Pricing Transparency: One customer received an "Honest quote," suggesting clarity in some instances, but the negative review implies a potential for repairs that do not hold up, leading to wasted expense.

Regarding promotional information, no direct advertisements or special offers are provided. The customer reviews themselves serve as the primary source of public perception. The positive review, highlighting "Excelente Service" and "Honest quote," acts as a form of positive word-of-mouth promotion for their mobile service aspect and the professionalism of individuals like Joshua. Conversely, the negative review serves as a stark warning, cautioning potential customers about significant risks associated with the repair quality and warranty adherence. For prospective customers, the "promotional" advice gleaned from these reviews would be to proceed with extreme caution, especially for complex or expensive repairs, and to ensure all warranty terms are clearly understood and documented before proceeding with any service.

For those considering The Fixer Auto Repair, they can be reached at (702) 499-2728 or via mobile at +1 702-499-2728. Given the highly contrasting customer experiences, it is advisable for potential clients to exercise due diligence. This includes thoroughly discussing the scope of work, obtaining a detailed written estimate, clarifying warranty terms, and perhaps starting with smaller, less critical repairs to assess service quality and reliability before committing to more extensive and costly work. The existence of a mobile service option provides a unique benefit, but the reported issues with repair efficacy and customer support warrant careful consideration.