Ted's Auto Body Inc.

Welcome to Ted's Auto Body Inc., located at 7916 W Grand Ave, Elmwood Park, IL 60707, USA. As a member of the Auto Repair Stations category, Ted's Auto Body Inc. specializes in auto body repair and related services. You can reach them at (708) 452-8259 or via their mobile number +1 708-452-8259. Based on recent customer feedback, experiences with Ted's Auto Body Inc. appear to be varied, with some customers reporting significant issues while others have had highly positive experiences.

Operating within the Auto Repair Stations category, Ted's Auto Body Inc. focuses on the repair and restoration of vehicles, primarily concerning their exterior and structural integrity following collisions or other damage. Their services likely include bodywork, painting, and potentially assistance with insurance claims related to accidents. The contrasting reviews suggest that while some customers have found their service to be exceptional, others have encountered substantial problems with the quality of work, communication, and the duration of the repair process.

Details about the specific environment of Ted's Auto Body Inc. are not provided in the customer reviews. However, a typical auto body shop would include a reception area for customer interaction, a workshop equipped with tools and machinery for bodywork and painting (such as spray booths, welding equipment, and frame straightening machines), and storage areas for vehicles awaiting or undergoing repair, as well as for parts and materials. One positive review mentions "spotless and well-maintained" facilities, which suggests that at least some customers have found the physical environment to be conducive to quality service and indicative of attention to detail.

The services offered by Ted's Auto Body Inc. likely encompass a range of auto body repair and related services. Based on the customer reviews, these services include:

• Collision Repair: Addressing damage to vehicles resulting from accidents, including structural repairs, panel replacement, and dent removal.
• Painting Services: Refinishing vehicle exteriors to match the original paint or applying new paint as needed after bodywork. This would include color matching and application in a controlled environment like a spray booth.
• Insurance Claim Assistance: One positive review implies that Ted's Auto Body Inc. assists customers with navigating the insurance claim process, potentially by communicating with insurance companies and handling the necessary paperwork.
• Parts Ordering and Installation: Procuring and installing necessary replacement parts for damaged vehicles. A negative review highlights issues with missing parts and delays in ordering.
• Potentially Other Body-Related Services: This could include services like rust repair, detailing after repair work, and minor cosmetic fixes.

The features of Ted's Auto Body Inc., as perceived by customers, present a stark contrast:

• Positive Experiences: Some customers, like the one who praised Tony and the team, highlight features such as honesty, transparency in the repair process, fair pricing, high-quality work resulting in the car looking "like new," and well-maintained facilities.
• Negative Experiences: Conversely, another customer reported significant issues including an excessively long repair time (six months for a break-in repair), poor communication requiring constant follow-up, forgotten parts, and substandard repair quality with visible paint overspray and scratches on untouched areas. This customer also felt they were treated unfairly despite the insurance company covering the cost.
• Inconsistent Quality and Service: The extreme divergence in customer experiences suggests a potential inconsistency in the quality of work, communication, and overall service provided by Ted's Auto Body Inc.
• Location: Situated in Elmwood Park, IL, they serve the local community.

Currently, there is no specific promotional information available for Ted's Auto Body Inc. based on the provided reviews. Auto body shops may employ various promotional strategies to attract customers, such as:

• Discounts on specific repair services.
• Special offers for first-time customers.
• Partnerships with local insurance agencies offering preferred repair services.
• Seasonal promotions or deals related to specific types of bodywork.
• Guarantees on their repair work.

Given the mixed feedback, local users interested in Ted's Auto Body Inc. might want to inquire directly about their current policies, guarantees, and any ongoing promotions. It would also be prudent to seek more recent reviews from various sources to get a broader understanding of the current customer experience.

The significant discrepancy between the two provided reviews is crucial for local users to consider. The negative review details a severely unsatisfactory experience involving prolonged repair time, poor communication, forgotten parts, and substandard workmanship, leading the customer to strongly recommend avoiding the shop. Conversely, the positive review praises the honesty, transparency, quality of work, fair pricing, and well-maintained facilities. This contrast suggests that experiences at Ted's Auto Body Inc. can vary greatly. Potential customers should weigh these conflicting reports and perhaps seek additional information before making a decision.

In conclusion, Ted's Auto Body Inc. in Elmwood Park, IL, offers auto body repair services, including collision repair and painting. While one customer reported a highly positive experience characterized by excellent work, transparent communication, and fair pricing, another detailed a severely negative experience with excessive delays, poor communication, and substandard repair quality. This wide range of feedback indicates potential inconsistencies in their service delivery. Local users considering Ted's Auto Body Inc. should be aware of these contrasting experiences and may want to gather more information or seek recent testimonials to make an informed decision about their auto body repair needs.