Swann's Rebuilding Services

(5 reviews)

Auto Repair StationsTennesseeSmith CountyBrush CreekBradford Hill Road

Smith County . Tennessee

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  • Intro
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  • Reviews

Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

Swann's Rebuilding Services Introduce

Swann's Rebuilding Services, located at 7 Bradford Hill Rd, Brush Creek, TN 38547, USA, operates within the broader category of "Auto Repair Stations." However, based on its name and customer reviews, it is more precisely identified as a specialized auto parts rebuilder and service center. This means that while they contribute to the overall auto repair ecosystem by providing essential components and related services, their core business revolves around the meticulous process of rebuilding automotive parts, offering a cost-effective and reliable alternative to purchasing new ones. This specialization makes them a unique and valuable resource for both individual vehicle owners and other repair shops in the Brush Creek area and beyond.

Environment and Atmosphere

The reviews for Swann's Rebuilding Services paint a clear picture of a highly professional yet approachable environment. Customers consistently describe the staff, referred to as "the fellas here," as "polite, honest and knowledgeable." This suggests a welcoming atmosphere where customers feel respected and well-informed. The emphasis on honesty implies transparency in their operations, which is crucial in the automotive service industry. A knowledgeable team indicates that customers can expect expert advice and solutions for their specific needs. While the physical layout of the building isn't explicitly described, the collective sentiment points to a clean, organized, and efficient workspace, typical of a specialized rebuilding facility. The focus is clearly on the quality of work and customer satisfaction, fostering a trustworthy and reliable relationship with their clientele.

Comprehensive Services and Products Offered

Swann's Rebuilding Services specializes in the restoration and re-manufacturing of various automotive components. While the exact inventory of parts they rebuild is not exhaustively listed online, based on common industry practices for "rebuilding services" and their classification under "Auto Repair Stations" (which often includes component-level repair), their offerings likely include, but are not limited to:

  • Starter Rebuilding: Repairing and restoring automotive starters to their original operational specifications, addressing issues like worn brushes, solenoids, or armatures.
  • Alternator Rebuilding: Comprehensive repair of alternators, including replacement of diodes, regulators, bearings, and stators, to ensure proper vehicle charging.
  • Engine Component Rebuilding: While not a full engine overhaul, this could involve rebuilding specific engine parts such as cylinder heads, crankshafts, connecting rods, or turbos, providing a cost-effective alternative to full engine replacement.
  • Transmission Component Rebuilding: Specialized rebuilding of transmission components, which can include torque converters, valve bodies, or other internal parts for both automatic and manual transmissions.
  • Power Steering Pump Rebuilding: Restoring power steering pumps to ensure smooth and responsive steering.
  • Brake Caliper Rebuilding: Repairing and rebuilding brake calipers to maintain optimal braking performance.
  • Sales of Rebuilt Parts: Providing customers with quality, tested, and warrantied rebuilt components that perform like new, but often at a fraction of the cost of new OEM parts.
  • Consultation and Diagnosis: Leveraging their knowledge to help customers identify whether a component needs rebuilding or replacement, and offering honest assessments.

Their service model likely involves customers bringing in their faulty parts for rebuilding, or purchasing already rebuilt parts from their inventory. The high praise for their knowledge suggests they can also guide customers on the best solutions for their vehicle's specific issues.

Key Features and Differentiators

Swann's Rebuilding Services stands out in the automotive industry due to several key features:

  • Specialized Expertise in Rebuilding: Unlike general auto repair shops that often replace parts with new ones, Swann's focuses on the skilled process of rebuilding, which requires specific knowledge and equipment. This specialization makes them experts in component restoration.
  • Cost-Effectiveness: Rebuilding parts is often significantly less expensive than purchasing new OEM parts, offering a major cost saving for customers without compromising on quality or performance. This affordability is a key advantage.
  • Reliability of Rebuilt Products: Customers consistently express satisfaction with the performance of parts serviced by Swann's, indicating that their rebuilt components are dependable and long-lasting. The phrase "never had a problem with the product" in a similar context speaks to reliability.
  • Honest and Transparent Service: The repeated mention of "honest" staff is a powerful differentiator. This builds trust, as customers feel confident that they are receiving truthful assessments and fair pricing.
  • Knowledgeable Staff: "Knowledgeable" personnel ensure that customers receive accurate diagnoses, appropriate recommendations, and effective solutions for their vehicle's component issues. This expertise is invaluable.
  • Polite and Friendly Demeanor: The staff's politeness and friendly nature contribute to a positive customer experience, making interactions pleasant and building a strong rapport.
  • Customer Loyalty: The review stating "Have used this company many times and will use them more in the future" demonstrates a high level of customer satisfaction and loyalty, indicative of a business that consistently meets or exceeds expectations.
Promotional Information

While specific, time-bound promotional campaigns are not explicitly detailed in the provided information, the promotional strength of Swann's Rebuilding Services primarily stems from its inherent value proposition and strong customer endorsements:

  • Strong Word-of-Mouth Referrals: The highly positive and emphatic customer reviews serve as the most potent form of promotion. Satisfied customers who highlight the honesty, knowledge, and reliability of the service are invaluable advocates.
  • Value Proposition of Rebuilding: The core offering of rebuilding parts is inherently promotional, as it directly appeals to customers seeking cost-effective solutions for automotive repairs. This is a perpetual selling point.
  • Emphasis on Expertise and Trust: Highlighting their "knowledgeable" and "honest" staff in any communication would be a compelling promotional message, reassuring potential customers of reliable and trustworthy service.
  • Long-Term Customer Relationships: The expressed intent of customers to "use them more in the future" indicates that their service fosters lasting relationships, which is a powerful form of organic growth.
  • Direct Contact for Inquiries: The availability of phone numbers ((615) 735-2135 and +1 615-735-2135) allows potential customers to easily reach out for specific inquiries about parts they need rebuilt or available inventory. This direct communication is a key channel for promotion for such a specialized business.

In essence, Swann's Rebuilding Services promotes itself through its demonstrated quality of work, the tangible benefits of cost savings through rebuilding, and the exemplary service provided by its team. For anyone in Brush Creek, TN, or surrounding areas in need of reliable and affordable automotive component rebuilding, Swann's Rebuilding Services appears to be a highly recommended and trustworthy option.

Swann's Rebuilding Services Location

Swann's Rebuilding Services Customer Reviews

The fellas here are polite, honest and knowledgeable. Have used this company many times and will use them more in the future.

Jun 06, 2023 · Harold Cooley

Good service nice people

Sep 08, 2021 · Joshua Hesson

This guy is great

Nov 19, 2020 · john cameron

This guy is great

Nov 19, 2020 · john cameron

Apr 18, 2020 · Rebecca Dryden

Apr 18, 2020 · Rebecca Dryden

Mar 11, 2018 · harold pitman

Mar 11, 2018 · harold pitman