supreme automotive llc

Supreme Automotive LLC, located at 7310 Marshall Rd, Upper Darby Township, PA 19082, USA, operates as an "Auto Repair Station" providing various automotive services and corresponding goods for sale. This introduction aims to offer an objective and detailed overview of the establishment, encompassing its environment, the services it offers, its reported features, and any implied promotional aspects, all based on publicly available information and existing customer reviews.

Situated on Marshall Road in Upper Darby Township, Supreme Automotive LLC is positioned in an area that offers local accessibility for residents in the surrounding community. As an auto repair station, the physical environment of the shop is primarily functional, designed to accommodate various types of vehicle repair and maintenance. You can expect a garage space equipped with the necessary tools, lifts, and diagnostic equipment required for automotive servicing. While specific details on the customer waiting area or interior aesthetics are not detailed in the provided information, the focus of such establishments is typically on the efficiency and capability of the repair operations. The exterior of the shop would likely feature signage indicating its automotive service nature, with practical considerations for vehicle entry and exit. The availability of phone numbers, (610) 259-4221 and +1 610-259-4221, facilitates direct communication for customer inquiries and scheduling appointments.

As an "Auto Repair Station" that "provides corresponding services or goods for sale," Supreme Automotive LLC offers a range of automotive maintenance and repair services. Based on the customer reviews provided, their services include, but are not limited to:

• General Mechanical Repairs: One review explicitly mentions a customer's need for "valve covered gaskets and oil filter housing gasket change on his 2015 Audi A6." This indicates their capability to perform specific, more involved mechanical repairs on various vehicle makes and models.

• Vehicle Inspections: Another review highlights that a "used car for inspection before buying" was taken to the shop. This confirms they offer pre-purchase inspections, which are crucial for potential car buyers to assess a vehicle's condition before purchase.

• Routine Maintenance: While not specifically mentioned, it's typical for an auto repair station to offer standard maintenance services like oil changes (implied by oil filter housing gasket change), fluid checks, and general tune-ups.

• Diagnostics: To identify issues such as those requiring gasket changes, the shop would utilize diagnostic tools and expertise to pinpoint problems.

The "goods for sale" would primarily encompass the necessary automotive parts and components required for the repairs they undertake, such as gaskets, filters, and other replacement parts.

The customer reviews for Supreme Automotive LLC present a mixed and often concerning picture of their service and customer experience. It's essential to analyze both the positive and negative feedback objectively:

• Positive Aspect (Quick and Good Service; Reliability): One reviewer describes the service as "Quick and Good service" and the store as "Reliable." This suggests that at times, the shop can deliver efficient and satisfactory repairs. The term "Reliable store" implies that for some customers, they have experienced consistent service they can depend on.

• Negative Aspect (Dishonesty, Lack of Transparency, and Delays): A strongly negative review details a protracted and frustrating experience involving significant delays and poor communication. The customer reports being given the "runaround" for three weeks regarding parts availability and work commencement for a specific repair (valve cover gaskets and oil filter housing gasket change). This "lack transparency with their customers" and "dishonest" behavior led the customer to "Highly DO NOT recommend going to this place." This feedback points to serious issues with communication, customer service, and potentially business ethics, leading to a complete breakdown of trust.

• Negative Aspect (Missed Inspection Details): The "Quick and Good service" reviewer also notes a critical flaw in their experience. Despite taking a used car for a pre-purchase inspection to "get the car checked," the shop "missed that the windshield have a 4 inch crack." This crack was made "less noticeable" by the seller, indicating a failure on the part of the inspection to thoroughly identify hidden flaws. This highlights a significant lapse in the thoroughness of their inspection service, which is a critical offering for customer safety and financial protection.

The stark contrast in reviews suggests inconsistency in service delivery and customer interaction. While some customers might experience quick and satisfactory service, others face significant issues with communication, transparency, and the thoroughness of critical services like vehicle inspections. The prolonged delay and perceived dishonesty detailed in one review are particularly damaging to the shop's reputation.

Based solely on the provided customer reviews, Supreme Automotive LLC does not have any explicit promotional information like advertised specials or discounts. Instead, its "promotional" identity is shaped by the composite of its customer feedback:

• Word-of-Mouth (Mixed): The business's "promotion" comes from word-of-mouth, which in this case, is highly polarized. The "Quick and Good service. Reliable store" comment acts as a positive endorsement, subtly promoting efficiency and dependability. However, the "Highly DO NOT recommend" warning, detailing issues like dishonesty, lack of transparency, and significant delays, acts as a strong deterrent. This negative feedback is a significant informal warning to potential customers, potentially outweighing any positive aspects.

• Implicit Value Proposition (Uncertain): While the positive review suggests a focus on quick service, the significant negative feedback regarding prolonged delays and missed inspection details creates an inconsistent value proposition. Customers seeking transparency and thoroughness, especially for pre-purchase inspections or critical repairs, might be wary given the reported issues.

In essence, the reputation of Supreme Automotive LLC, and therefore its "promotional" message, is highly fragmented. While it may offer prompt service in some instances, the serious concerns about communication, honesty, and overlooked critical details during inspections create a significant barrier for building consistent customer trust and loyalty. Potential customers would need to weigh these contrasting experiences carefully when considering Supreme Automotive LLC for their vehicle repair needs.