Stone Wheel Inc

Stone Wheel Inc ico

(31 reviews)

Auto Repair StationsIllinoisDuPage CountyWillowbrookSouth Quincy Street

DuPage County . Illinois

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 800-798-6616
  • www.stonewheel.com
  • 7675 S Quincy St, Willowbrook, IL 60527, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

Stone Wheel Inc Introduce

Welcome to Stone Wheel Inc, an auto parts store located at 7675 S Quincy St, Willowbrook, IL 60527, USA. While they offer a range of auto parts, customer reviews highlight significant concerns regarding their service and policies.

Customer feedback indicates issues with warranty claims. One customer reported difficulties when attempting to use a lifetime warranty on a control arm. The customer was told they needed a receipt for the exchange, and when the receipt was provided, they were asked to pay for a new part and seek reimbursement later. This experience suggests potential difficulties in utilizing warranty services at Stone Wheel Inc.

Additionally, another review mentions poor management and communication. The review describes a scheduled interview that was not conducted, and subsequent attempts to contact the owner were met with excuses. Furthermore, the customer reports frequent issues with unanswered phone calls. These reviews highlight potential concerns about the store’s organizational and communication practices.

Given the negative customer feedback regarding warranty claims and management, potential customers should exercise caution and carefully consider their options. It is recommended to thoroughly discuss warranty policies and confirm availability of parts before making a purchase. If you still wish to contact Stone Wheel Inc, their phone number is (800) 798-6616 or +1 800-798-6616.

The customer reviews suggest potential issues with warranty handling and management practices. Potential customers are advised to proceed with caution and seek clarification on policies before purchasing from this auto parts store.

Stone Wheel Inc Photos

Stone Wheel Inc 0
Stone Wheel Inc 1
Stone Wheel Inc 2
Stone Wheel Inc 3
Stone Wheel Inc 4
Stone Wheel Inc 5
Stone Wheel Inc 6
Stone Wheel Inc 7
Stone Wheel Inc 8

Stone Wheel Inc Location

Stone Wheel Inc Customer Reviews

bought a control arm from them. i called in because it was lifetime warranty. i gave the the date and he said he did not see no record. mike the gentleman that answeared my call said that i need the receipt in order to exchange i told him i have it with me. so i told him what should we do to get another one under warranty. he said we have to paid one more time and then later i get my reinburstment / credit. tell me why should i pay double on something that is under lifetime warranty. i reccoment shops and people don't buy from them.

Oct 29, 2024 · A-1 Auto Repair ‘hablamos español’

The management here is horrible The owner who is in new York schedules me a interview then I show up and nobody interviews me then I try calling the owner and he just keeps making excuses and this place never answers the phone don't work here

Nov 23, 2024 · Sharon

Best supplier we’ve had in 30 years. Hands down, the best. Great folks who strive to do the right thing every single day. In hundreds of contacts, purchases and deliveries, not a single exception. A+. Wally rocks!

Apr 19, 2018 · Peter Paulin

Beware of purchasing parts from this vendor, purchased brand new Rack & Pinion from them and 1 weeks later part failed, customer service informed me that the company do not cover labor warranty claims unless your enrolled in their “VIP” Membership, not sure if you need to pay for that service, but do keep that in mind when purchasing from this company and later your left to fend for yourself, having to do a complete job again completely for free losing time and money.

Dec 26, 2023 · oscardelahoya522

Great and helpful people to do business with. They have several locations throughout Chicagoland with huge inventory of parts that covers most car brands. They also have a good delivery parts system in place ready to go to your shop.

Apr 28, 2017 · Jerry Camacho