Steward's Transmission Center

Steward's Transmission Center ico

(59 reviews)

Auto Repair StationsTennesseeMontgomery CountyClarksvilleNew Road

Montgomery County . Tennessee

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Steward's Transmission Center Introduce

This comprehensive introduction provides an objective overview of Steward's Transmission Center, a highly specialized "Auto Repair Station" located at 651 New Rd, Clarksville, TN 37040, USA. While specializing in transmission repair, customer testimonials indicate that this center, under the expertise of "Rick and the team," also provides broader diagnostic and repair services, making it a crucial resource for vehicle owners in Clarksville and the surrounding areas.

Environment and Location

Steward's Transmission Center is conveniently located on New Rd in Clarksville, TN. This address suggests good accessibility for local residents and those commuting within the area. As a specialized "Auto Repair Station" focusing on transmissions, the facility's environment would be highly equipped for complex automotive work. This typically includes multiple service bays capable of accommodating various vehicle types, including those requiring heavy-duty lifting for transmission removal and installation. The workshop would be organized and clean, with specialized tools and diagnostic equipment essential for pinpointing and resolving intricate transmission issues. There would likely be a reception area where customers can discuss their vehicle's problems with service advisors, and potentially a comfortable waiting area for shorter visits. The professionalism of the environment would reflect the high level of technical expertise offered. While specific interior details are not available, a specialized shop like this prioritizes efficiency and precision in its layout and operation.

Specialized and General Services Offered

As an "Auto Repair Station" with a clear specialization, Steward's Transmission Center provides in-depth services primarily focused on the transmission system, but also extends to general diagnostics and repairs, as indicated by customer reviews:

  • Transmission Diagnosis and Repair: This is the core competency. They excel at diagnosing complex transmission issues, which can be challenging for general mechanics. This includes identifying problems with both automatic and manual transmissions, and likely encompasses repair, rebuilding, or replacement as needed. The reviews specifically mention their ability to diagnose issues "along with other issues that were never resolved at other shops," showcasing their diagnostic prowess.

  • Diesel Transmission Work: A notable and highly valued service, as one customer specifically praised, "I struggled to find a shop in Clarksville to work on a diesel transmission, they all just wanted to replaced it for over $10k. These guys pointed out it was a relatively simple repair." This highlights their rare expertise in handling diesel vehicle transmissions, often more complex and requiring specialized knowledge.

  • General Vehicle Diagnostics: While their primary focus is transmissions, the ability to diagnose "other issues" that other shops missed suggests a strong capability in overall vehicle diagnostics, ensuring comprehensive problem identification.

  • Transmission Replacement: For transmissions beyond repair, they likely offer replacement services, using new, rebuilt, or remanufactured units.

  • Preventative Transmission Maintenance: This would include services like transmission fluid flushes and filter replacements, crucial for prolonging the life of the transmission.

  • Other Automotive Repairs: Although not explicitly detailed beyond transmission work, the fact that a car had to go back for a "reason not related to Rick" but he "took care of it immediately" suggests a willingness and capability to handle a broader scope of automotive issues, or at least coordinate solutions effectively.

Their specialized focus allows them to handle complex problems that general auto repair shops might shy away from, making them a valuable asset in the "Auto Repair Stations" category.

Key Features and Operational Aspects

The outstanding customer reviews illuminate several key features and operational strengths of Steward's Transmission Center:

  • Exceptional Diagnostic Skills: Customers praise Rick's ability to quickly and accurately diagnose issues, even those that stumped other shops. This saves customers time and money by avoiding unnecessary repairs.

  • Honesty and Integrity: The comment about the diesel transmission being a "relatively simple repair" when others quoted over $10k for replacement demonstrates a high level of honesty and integrity. This builds immense trust and credibility with customers.

  • Professionalism with a Customer Service Focus: Rick is described as "very professional but also big on customer service." This combination ensures that customers feel respected and valued throughout the repair process.

  • Excellent Communication: Daily communication and responsiveness to questions, as noted in a review, are crucial for transparency and customer peace of mind, especially during complex repairs.

  • Efficiency and Timeliness: Getting customers "back on the road in a little over a week" for a significant repair and "same day" for a relatively simple repair highlights their commitment to efficient service delivery.

  • Problem-Solving Beyond Transmissions: The willingness to immediately address an unrelated issue demonstrates a commitment to comprehensive customer care and problem-solving, even if it's not their primary specialization.

  • Expertise in Niche Areas: Their ability to work on diesel transmissions is a significant differentiator, catering to a specific and often underserved market.

The contact information, phone: (931) 645-6699 and mobile: +1 931-645-6699, provides readily available channels for customers to connect with Steward's Transmission Center for specialized consultations and service appointments.

Promotional Information and Customer Endorsements

For Steward's Transmission Center, the most powerful form of promotion comes directly from their satisfied customers. The provided reviews serve as compelling testimonials and are indicative of how the business likely attracts new clientele:

  • The first review is a resounding endorsement: "Amazing mechanic and shop! I would highly recommend." It emphasizes Rick's diagnostic prowess, resolving issues that "were never resolved at other shops," and praises his professionalism and daily communication. The readiness to "recommend him to everyone!!" is the ultimate testament to customer satisfaction and loyalty.

  • The second review reinforces the exceptional service. It highlights their speed ("got me in quick and fixed what needed to be fixed"), their willingness to tackle challenging repairs ("struggled to find a shop in Clarksville to work on a diesel transmission"), and their honesty ("pointed out it was a relatively simple repair" instead of an expensive replacement). The closing "HIGHLY RECOMMEND!" perfectly encapsulates the positive customer experience.

These glowing reviews act as invaluable word-of-mouth marketing, likely driving a significant portion of their new business. In an industry where trust and expertise are paramount, such direct customer validation is incredibly powerful. Steward's Transmission Center's commitment to honest diagnoses, high-quality repairs, and exceptional customer communication has clearly cultivated a strong and loyal customer base in Clarksville, distinguishing them as a top-tier "Auto Repair Station" for complex transmission and related automotive needs.

Steward's Transmission Center Photos

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Steward's Transmission Center Location

Steward's Transmission Center Customer Reviews

Amazing mechanic and shop! I would highly recommend. After replacing my transmission less than two years prior at another shop out of state, Rick diagnosed my issue along with other issues that were never resolved at other shops unless than a day. After replacing my transmission, my car had to go back to Rick’s shop for a reason not related to Rick and he took care of it immediately and got me back on the road in a little over a week. He is very professional but also big on customer service. Rick communicated with me daily and would always respond when I had questions about the second issue I had. I would recommend him to everyone!!

Dec 21, 2024 · Devan DeWeese

I can’t say enough positive things about these guys! They got me in quick and fixed what needed to be fixed. I struggled to find a shop in Clarksville to work on a diesel transmission, they all just wanted to replaced it for over $10k. These guys pointed out it was a relatively simple repair and got me on the road same day. HIGHLY RECOMMEND!

Jun 27, 2024 · jellis Woodworks

Outstanding shop, had my 4L60 burn out 3rd and 4th gear. Called around to a few different shops asking for a rebuilt and beef up and Stewart’s was the first to accept the task. About a week before it was ready I went on a business trip and was gone for two months, they held the transmission at no extra cost. I returned home, collected the transmission, threw it in, and she’s been going strong for 45k miles of constant beating.

Apr 17, 2024 · Slammed Media

Had our transmission rebuilt about a year ago. They didn't fix it in house it was sent off and when we got it back we were missing parts. They did replace the missing pieces however the transmission never ran correctly. The cheaper guy is not always the best option and now here we are a year later having to pay twice what we paid him to have our transmission rebuilt again.

Sep 29, 2023 · Sara Williams

I bought a transmission from an 08 trailblazer from Mr. Steward, who told me it was a good transmission. It was junk. After pulling the transmission apart everything was worn. The stator shaft had teeth worn completely down. The shaft had so much play in it. The bushings for the shaft were worn so bad. I will never do any kind of business with Steward's Transmission ever again. My advice to everyone is to stay away from this place.

Apr 10, 2022 · Jeffrey Davis