Spitzer Ford Hartville Service

Spitzer Ford Hartville Service stands as a prominent and comprehensive automotive facility in Hartville, Ohio. While it operates as a full-service Ford dealership, its service and parts departments fall directly under the "Auto Repair Stations" category, offering a complete range of services and goods to keep Ford vehicles, and indeed many other makes, running smoothly. This establishment is not merely a place for repairs; it's a hub for vehicle ownership, from sales to long-term maintenance and genuine parts supply.

The environment at Spitzer Ford Hartville Service is characteristic of a modern, full-service automotive dealership. Customers can expect a clean, professional, and welcoming atmosphere. The showroom likely displays the latest Ford models, creating an exciting space for those considering a new vehicle. Adjacent to this, the service department features well-maintained service bays equipped with state-of-the-art diagnostic tools and specialized equipment designed for Ford vehicles. Customer waiting areas are typically comfortable and may include amenities such as Wi-Fi, refreshments, and potentially a children's play area, ensuring a pleasant experience even during longer service appointments. The parts department, often integrated into the service area, is meticulously organized, making it easy for both technicians and DIY customers to access the specific components they need. Reviews often highlight a clean environment in both the waiting room and service area, with staff being helpful and efficient, reflecting a commitment to customer satisfaction and operational excellence.

Spitzer Ford Hartville Service offers an extensive menu of services, positioning itself as a one-stop shop for all automotive needs, particularly for Ford owners. Their offerings are designed to cover everything from routine maintenance to complex repairs and even collision services:

• Full Menu of Car Service Options: Their certified technicians are equipped to handle a wide array of services for new, used, and certified pre-owned vehicles. This includes:

  • Oil Change Service: Routine oil and filter changes using high-quality oils like Valvoline, crucial for engine longevity.

  • Tire Services: Comprehensive tire replacement, rotation, balancing, and repair, often stocking top brands and acting as an exclusive tire dealer.

  • Brake Repair & Service: From inspections and pad replacement to rotor resurfacing and fluid flushes, ensuring optimal braking performance.

  • Battery Replacement: Testing and replacement services for vehicle batteries.

  • Major Engine and Transmission Work: Capabilities to handle complex engine and transmission repairs, including rebuilds and fluid flushes.

  • Fluid Flushes: Services for various vehicle fluids beyond oil, such as transmission fluid, brake fluid, and cooling system flushes.

  • Wheel Alignments: Ensuring proper wheel alignment for optimal handling and tire wear.

  • Check Engine Light Service: Advanced diagnostics to accurately identify and resolve issues indicated by the check engine light.

  • Recall Service: Performing manufacturer recalls to address safety or performance issues.

• Genuine OEM Parts Department: A significant strength is their dedicated Parts Department, which stocks and supplies only genuine OEM (Original Equipment Manufacturer) Ford parts and accessories. This ensures that replacements are of the highest quality and perfect fit for Ford vehicles. They also supply DIYers with parts and accessories, and offer convenient online ordering with potential home delivery. Their parts inventory includes a wide range of components from engine parts and oil change supplies to cleaning waxes and floor mats.

• Quick Lane® Service: Many Ford dealerships operate Quick Lane service centers, which provide rapid service for routine maintenance tasks without an appointment, such as oil changes, tire rotations, and battery tests. This is designed for convenience and speed.

• Collision Repair: In the unfortunate event of an accident, Spitzer Ford Hartville provides collision repair services. They emphasize working closely with insurance companies to streamline the process and ensure thorough, fast, and efficient repairs.

• New, Used, and Certified Pre-Owned Vehicle Sales: As a full-service dealership, they offer a wide selection of new Ford vehicles, as well as a robust inventory of quality used and certified pre-owned vehicles from various makes and models.

• Financing Options: They provide comprehensive financing solutions for vehicle purchases, including pre-qualification options with no impact on credit scores.

• Customization and Accessories: Their parts department assists with accessorizing and customizing vehicles, allowing owners to personalize their rides.

Spitzer Ford Hartville distinguishes itself through several unique features and a strong customer-centric approach:

• The Spitzer Shield: This is a signature program offered by Spitzer dealerships, providing perks and incentives for new, used, and certified pre-owned vehicles. For new vehicles, it includes $1,000 price protection and a nationwide powertrain warranty. Pre-owned vehicles often come with a 7-year or 100,000-mile nationwide powertrain warranty, 3-month or 3,000-mile limited comprehensive bumper-to-bumper coverage, and a 3-day or 300-mile exchange guarantee. This comprehensive protection plan offers significant peace of mind to vehicle owners.

• Genuine OEM Parts: Their commitment to using only genuine Ford OEM parts for all auto repairs ensures the highest quality, compatibility, and longevity for Ford vehicles. This is a crucial advantage over independent shops that may use aftermarket parts.

• Factory-Trained Technicians: The service team consists of technicians who are specifically trained on Ford vehicles, possessing in-depth knowledge of their systems and technologies. This specialized expertise leads to more accurate diagnostics and efficient repairs.

• Convenient Online Services: Customers can easily order parts online with free shipping, schedule service appointments online, and explore current service specials through their website, enhancing convenience and accessibility.

• Customer Satisfaction Focus: Reviews frequently praise the dealership for its professional, helpful, and friendly staff. Customers report being kept updated on service progress and receiving thorough explanations of repairs, indicating a strong emphasis on transparent communication and positive customer experience.

• Award-Winning Service: Dealership ratings often reflect high customer satisfaction, with positive reviews highlighting excellent sales and service experiences, underscoring their commitment to quality.

Spitzer Ford Hartville Service regularly offers a variety of promotions and specials across its service, parts, and sales departments. These are designed to provide value to customers and can often be found on their official website under "Service Specials" or "Offers & Incentives." Common types of promotions include:

• "Spend & Save" Wildcard Specials: Tiered discounts based on the total service bill (e.g., save $10 on $100-$250, $25 on $251-$500, etc., up to $75 on $1,001+). These typically exclude tires and already discounted items and require a coupon at the time of write-up.

• Oil and Filter Change Specials: Regularly advertised deals on oil changes, such as a Valvoline oil and filter change for a specific low price (e.g., $49.95), often with a 6-quart limit and requiring a coupon.

• Brake Job Specials: Discounts on brake services, such as "$25 Off Per Axle" for brakes and rotors, requiring a coupon at service write-up.

• Cooling System Service Offers: Promotions for specific maintenance items like a Valvoline Cooling System Service at a set price (e.g., $129.95).

• Tire Specials: Attractive offers like "Buy 3 Tires and Get the 4th for Free" on dealer-installed tires, with certain brand exclusions and coupon requirements.

• Free Alignment Checks: A common service promotion offering a complimentary alignment check.

• Military and First Responder Discounts: Special programs, such as an $80 instant discount with the purchase and installation of four select tires from participating brands, requiring ID.me verification.

• Accessories Sales: Discounts on dealer-installed accessories (e.g., 12% off with a maximum saving) to encourage vehicle customization.

• Maintenance Package Offers: Specific deals on bundled maintenance services.

To ensure eligibility and verify the most current promotions, it is always advisable to visit the Spitzer Ford Hartville website directly or contact their service and parts departments.