Southgate Ford Collision

(1 reviews)

Auto Repair StationsMichiganWayne CountySouthgateFort Street

Wayne County . Michigan

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  • +1 734-282-3636
  • www.southgateford.net
  • 16501 Fort St, Southgate, MI 48195, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Southgate Ford Collision Introduce

For Ford vehicle owners and others in Southgate, Michigan, and the surrounding areas seeking top-tier auto body repair, collision services, or even routine maintenance, Southgate Ford Collision stands out as a highly reputable establishment. Located at 16501 Fort St, Southgate, MI 48195, USA, this facility operates as a dedicated division of the larger Southgate Ford dealership, fitting squarely within the "Auto Repair Stations" category. They can be conveniently reached at (734) 282-3636 or via mobile at +1 734-282-3636, providing easy access for all types of inquiries and service scheduling.

As a key component of a full-service Ford dealership, Southgate Ford Collision offers a specialized environment geared towards precision auto body and paint work. A modern collision center typically features state-of-the-art equipment for frame straightening, paint booths with controlled environments for flawless finishes, and advanced diagnostic tools to ensure all vehicle systems are functioning correctly after a collision. The environment is designed for efficiency and accuracy, with dedicated bays for various stages of repair. Being part of a dealership, it often benefits from access to genuine OEM (Original Equipment Manufacturer) Ford parts and highly trained technicians who specialize in Ford vehicles, ensuring repairs meet manufacturer specifications and maintain the vehicle’s integrity and warranty. Beyond the collision center, the broader Southgate Ford dealership likely provides a comfortable waiting area for customers, a parts department, and a general service center, offering a comprehensive automotive solution under one roof.

The services provided by Southgate Ford Collision are extensive, focusing primarily on restoring vehicles after accidents. Their core offerings include:

  • Collision Repair: Addressing all types of accident damage, from minor dents and scratches to major structural repairs. This involves panel repair or replacement, frame straightening, and comprehensive damage assessment.
  • Professional Paint Services: Utilizing advanced techniques and equipment to ensure perfect color matching and a high-quality finish, restoring the vehicle's aesthetic appeal.
  • Dent Removal: Including paintless dent repair (PDR) for minor dents, preserving the original paintwork.
  • Vehicle Restoration: For older vehicles or those needing extensive cosmetic overhauls.
  • Glass Replacement: Repairing or replacing damaged windshields, side windows, and rear windows.
Beyond specialized collision work, a dealership's body shop often works in close conjunction with the general service department. As highlighted by a customer review, services like "oil changes" are also routinely performed here, suggesting that while their specialty is collision, they also cater to general vehicle maintenance needs. This integrated approach allows customers to manage all their vehicle service requirements in one trusted location, from accident repairs to routine upkeep. Furthermore, collision centers typically assist customers with the often-complex process of filing and managing insurance claims, liaising directly with insurance companies to streamline the repair process and ensure proper documentation.

Several features distinguish Southgate Ford Collision, contributing to its strong reputation among customers. A significant feature is their consistent delivery of what one customer enthusiastically described as "the best body shop I’ve ever taken my car too." This high praise points to a commitment to quality workmanship and meticulous attention to detail in their repairs. Being a part of the Southgate Ford dealership implies access to factory-trained technicians who are experts in Ford vehicles, utilizing genuine Ford parts, which ensures repairs are performed to the highest standards and often maintain the vehicle’s warranty. This level of specialization and adherence to manufacturer guidelines is a major draw for Ford owners.

Another strong feature is their exceptional customer service. The specific mention of "Jamie is awesome" in a review highlights the friendly and helpful nature of their staff. Positive customer interactions, transparency in communication, and a willingness to assist with concerns are critical in the auto repair industry. This personal touch and dedication to making the customer experience as smooth as possible, even during stressful times like post-collision repairs, sets them apart. Furthermore, the ability to handle both collision repairs and routine maintenance like oil changes under one roof adds a layer of convenience and trust for customers who prefer a single, reliable point of contact for all their automotive needs. The long-standing relationship a customer has with them, stating "I get all my oil changes here and I also have my lease through ford’s on fort st In Southgate," signifies deep customer loyalty, built on consistent positive experiences across various services.

While specific, time-limited promotional information for Southgate Ford Collision is not explicitly detailed in the provided review, as a division of a Ford dealership, they likely engage in various promotional strategies common to the automotive industry. These often include:

  • Insurance Partnerships: Actively working with various insurance companies and being a preferred repair facility for major insurers can be a significant "promotion," as it simplifies the process for customers after an accident.
  • Free Estimates: Offering no-obligation estimates for collision repair work is a standard practice, allowing customers to understand the scope and cost of repairs upfront.
  • Service Specials: The broader Southgate Ford dealership frequently offers service specials for routine maintenance, such as discounts on oil changes, tire rotations, or brake inspections. Customers bringing their vehicles for bodywork might also be informed of these general service promotions.
  • Warranty on Repairs: Reputable collision centers, especially those associated with dealerships, often provide warranties on their repair work, offering customers peace of mind regarding the quality and durability of the repairs.
  • Seasonal Promotions: Dealerships often run seasonal promotions related to vehicle preparation for specific weather conditions or holiday periods, which might extend to their collision center services.

It is always recommended for potential customers to contact Southgate Ford Collision directly to inquire about any current promotions, special offers, or specific details regarding their services and repair processes, especially concerning insurance claims and warranties on their bodywork. Their strong reputation and integrated service offerings within the Ford dealership network make them a compelling choice for comprehensive vehicle care in the Southgate, MI area.

Southgate Ford Collision Location

Southgate Ford Collision Customer Reviews

I love southgate Ford. They have the best body shop I’ve ever taken my car too. I get all my oil changes here and I also have my lease through ford’s on fort st In southgate and Jamie is awesome

Jan 12, 2023 · Lisa G