SILVER LINE AUTO COLLISION CENTER

SILVER LINE AUTO COLLISION CENTER, located at 5206 S Vermont Ave, Los Angeles, CA 90037, USA, operates as an auto repair station specializing in collision repair services. They can be reached at (213) 844-9080 or +1 213-844-9080. As an auto collision center, their primary focus is on restoring vehicles that have been damaged in accidents.

Information regarding the specific environment of SILVER LINE AUTO COLLISION CENTER is limited based on the provided data. However, the presence of customer reviews offers some insight into the overall customer experience. One review describes the workers as a "joke" and details issues with repair timelines, lack of communication, incorrect charges, and substandard repair work leading to additional problems. This paints a picture of a potentially disorganized or unprofessional environment for some customers.

In contrast, another review offers a significantly different perspective, describing the shop as "one or the best auto body shop around." This review praises Peter, the owner, as being the "best person" and highlights the speed and quality of the vehicle repair, as well as the simplicity of the claims process. This suggests that some customers have had very positive experiences with the services provided.

Based on the available customer feedback, the services offered at SILVER LINE AUTO COLLISION CENTER appear to include:

• Collision Repair: This is the core service, focusing on repairing vehicles damaged in collisions. The positive review specifically mentions exceeding expectations in vehicle repair.
• Claims Assistance: Peter, the owner, is described as having significant experience with claims and making the process simple for customers. This suggests they assist customers in navigating the insurance claim process related to their collision repairs.

The features of SILVER LINE AUTO COLLISION CENTER, as perceived through customer reviews, present a mixed picture:

• Potential for Fast Repair: The positive review mentions repairing cars "fast," suggesting that under certain circumstances, they can provide quick turnaround times.
• Claims Process Simplification: Assistance with insurance claims is highlighted as a significant benefit by one customer, indicating a focus on making this often complex process easier for their clients.
• Owner's Expertise: Peter, the owner, is described as knowledgeable and experienced in handling claims, which could be a valuable asset for customers dealing with insurance companies.

However, it is crucial to acknowledge the negative feedback, which points to potential issues with:

• Repair Timelines: One customer experienced a significant delay in the completion of their repair, with an initial estimate of two weeks extending to a month without proactive communication.
• Communication: The lack of updates during the repair process was a point of concern for one reviewer.
• Accuracy of Charges: There was a claim of being charged for new parts that were allegedly not installed.
• Quality of Work: The negative review details instances of forgotten tasks, unresolved issues leading to the need for a return visit, unnecessary drilling, and improperly secured bolts, raising serious concerns about the quality of some repairs.

Currently, there is no specific promotional information available for SILVER LINE AUTO COLLISION CENTER based on the provided data. Potential customers would need to contact them directly to inquire about any ongoing promotions or special offers.

Given the contrasting customer experiences, local users considering SILVER LINE AUTO COLLISION CENTER for their auto repair needs should carefully weigh the available feedback. The positive review highlights efficient service and excellent claims assistance, particularly praising the owner, Peter. However, the negative review raises significant concerns about repair quality, timelines, communication, and billing practices. It is advisable for potential customers to seek further information, possibly by requesting references or a detailed explanation of the repair process and cost estimates before committing to their services.

In conclusion, SILVER LINE AUTO COLLISION CENTER in Los Angeles offers collision repair services and assistance with insurance claims. While one customer reports a highly positive experience with fast repairs and simplified claims, another details significant issues with the quality of work, communication, and repair duration. Local users should consider these differing perspectives when deciding whether to utilize the services of SILVER LINE AUTO COLLISION CENTER. Contacting them directly at (213) 844-9080 for more information and clarification regarding their services and current practices is recommended.