Sanco Thermo King - Rochester

Auto Repair StationsMinnesotaOlmsted CountyStewartvilleSchumann Drive Northwest
Olmsted County . Minnesota
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- Intro
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- Location
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- +1 507-529-0403
- www.sancothermoking.com
- 630 Schumann Dr NW, Stewartville, MN 55976, USA
Operating Hours
Sanco Thermo King - Rochester Introduce
Sanco Thermo King - Rochester, located at 630 Schumann Dr NW, Stewartville, MN 55976, USA, is a highly specialized facility within the Auto Repair Stations category. While many auto repair stations cater to passenger vehicles, Sanco Thermo King focuses primarily on transport refrigeration systems, commonly known as "reefers," for trucks, trailers, buses, and even extends its expertise to rail and marine applications. As a crucial part of the larger Sanco Thermo King network with multiple locations across Minnesota, Iowa, and Illinois, this Rochester branch serves as a vital service hub for the commercial transportation industry, ensuring temperature-sensitive goods are delivered safely and efficiently.
The environment at Sanco Thermo King - Rochester is designed for the specific needs of heavy-duty vehicles and transport refrigeration. As a specialized service center, the facility likely features large service bays capable of accommodating semi-trucks and trailers. Customer reviews describe it as a "new, clean and convenient location," suggesting a modern and well-maintained facility. While the driver lounge is described as "basic" with "4 lousy channel choices on the TV," it still provides a designated space for drivers to rest while their equipment is being serviced. This indicates a practical and functional environment focused on efficiency and getting commercial vehicles back on the road swiftly. The operational area is equipped with specialized tools and diagnostic equipment for Thermo King units, ensuring precise and effective repairs by trained technicians.
Sanco Thermo King - Rochester offers a comprehensive suite of services and goods specifically for transport temperature control systems. Their core services include the repair and maintenance of Thermo King units, which are essential for refrigerated trucks and trailers. This encompasses diagnostics, repairs, and preventative maintenance for trailer units (like Precedent, Multi-Temp, Heat Units), truck units, and van units (vehicle-powered units). They also service Auxiliary Power Units (APUs), such as TriPac 3 and TriPac Envidia, which are crucial for reducing engine idling and saving fuel. Beyond refrigeration, they provide truck and trailer service, including general repair and maintenance for these heavy-duty vehicles. Their offerings extend to parts sales, ensuring the availability of genuine Thermo King parts for all repairs. Furthermore, Sanco Thermo King, as a whole, provides bus service, rail service, and marine service, showcasing their broad expertise in transport refrigeration across various modes. The Rochester location specifically lists "Full Trailer Repair" among its services. Their mobile service unit is another key offering, providing on-site assistance for emergency breakdowns, recognizing that "downtime just isn't an option" for commercial haulers.
Several features make Sanco Thermo King - Rochester a highly recommended service provider within its specialized niche. A significant feature is their expertise in Thermo King systems. Customers express extreme satisfaction with the service, describing it as an "excellent Thermo-King center." The quick turnaround time is also a prominent feature, with one customer's cabin heater repair "completed within an hour," highlighting their efficiency and ability to minimize costly downtime for commercial drivers. The proactive and accommodating nature of the service manager, Josh, who provided helpful comments and coordinated an early service, demonstrates a strong commitment to customer service and communication. This personal attention helps to streamline the repair process. The new and clean facility contributes to a positive overall "shop experience." However, it's also important to acknowledge that, like any service center, there can be isolated challenges, as indicated by a review mentioning "No parts" and issues with diagnosing a "low coolant light." This underscores the importance of inventory management and consistent diagnostic accuracy, though the positive feedback often outweighs these isolated concerns, suggesting they are not representative of the typical experience. The availability of genuine parts and the backing of the nationwide Thermo King dealer network further bolster their reliability and capability.
While specific daily promotional information for Sanco Thermo King - Rochester is not explicitly detailed, their value proposition itself acts as a strong draw. For commercial vehicle operators, expedited repairs and reliable service directly translate to reduced downtime and increased profitability, which is a powerful incentive. As part of the larger Sanco Thermo King organization, they likely participate in any national Thermo King promotions or seasonal service specials that may be available for parts or maintenance packages. Their corporate website emphasizes "maximized uptime and satisfied drivers," which is a key promotional message for their target audience. They also offer "Express Service" for quick tasks like service downloads, preventative maintenance, oil/filter changes, and basic component replacements. Additionally, Sanco Rental Solutions, a division of Sanco Enterprises, offers a variety of rental and leasing solutions for refrigerated vans and dry storage trailers, providing a crucial support service when a main unit is out of commission, effectively promoting their comprehensive support capabilities. Customers can contact Sanco Thermo King - Rochester directly at (507) 529-0403 or +1 507-529-0403 to inquire about their services, parts availability, or any current special offers. Their commitment to minimizing downtime and providing expert care for transport refrigeration systems makes them an indispensable partner for businesses and individuals relying on temperature-controlled logistics in the Stewartville and greater Rochester, MN area.
Sanco Thermo King - Rochester Photos
Sanco Thermo King - Rochester Location
Sanco Thermo King - Rochester Customer Reviews
Under-bunk cabin heater on my 8-series Volvo died. After a few nights of idling in sub-freezing temps, finally able to coordinate a stop at this excellent Thermo-King center. Couldn't be happier. When my schedule was firm, called up service manager Josh, explaining the issue. From his comments, and my confirmation of the symptoms, felt it would be an easy repair. I arrived early for my appointment, but was soon directed into a bay, then escorted to the basic driver lounge. It would be nice to have more than 4 lousy channel choices on the TV, but I had my phone. Repair to heater completed within an hour, and on my way. Overall an excellent shop experience at a new, clean and convenient location. Highly recommend!
Mar 01, 2025 · PETER C
No parts. Cover on the thermoking came loose and got all bent up. Low coolant light on they had no idea what was wrong. Doing some checking myself they are known for sending units going bad.
Jan 27, 2025 · Pamela Gullickson
Took me in and done so quickly. Fairly priced also tightened some loosened bolts without extra charge
Jan 23, 2025 · The whole truth
Awesome people to work with, gave me constant updates the whole time my APU was in the bay far as what was wrong n needing to be done. Had no issues answering questions and nice chairs in the drivers area, will def be back I just don't get why TK charges a 3% fee of whatever your bill is, seems like a rip off to cash grab some more
Jul 17, 2023 · Caleb French
Thoroughly went through the computer to make sure everything was working properly on my reefer. I had went in to get freeon level checked, but that wasn't the only problem with my unit. I'm glad that they do thorough work. A small amount of money to replace a sensor is better than a freight claim.
Aug 26, 2017 · Ralph D
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