Sam's Club Tire & Battery

Sam's Club Tire & Battery ico

(21 reviews)

Auto Repair StationsIndianaAllen CountyFort WayneLima Road

Allen County . Indiana

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Operating Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

Sam's Club Tire & Battery Introduce

Sam's Club Tire & Battery, located at 6736 Lima Rd, Fort Wayne, IN 46818, USA, operates as a specialized service center within the broader Sam's Club retail warehouse. Categorized under "Auto Repair Stations," it primarily focuses on providing essential tire and battery services, catering to the needs of Sam's Club members in the Fort Wayne area. While not a full-service auto repair shop in the traditional sense, it plays a crucial role in routine vehicle maintenance, offering specific goods and services vital for vehicle safety and performance.

The environment of Sam's Club Tire & Battery is inherently integrated with the larger Sam's Club warehouse. This means customers benefit from the convenience of shopping for groceries, electronics, and household goods while their vehicle is being serviced. The tire and battery center itself typically features a dedicated service bay area, which, like most automotive service points, is functional and equipped with the necessary machinery for tire mounting, balancing, and battery installation. The waiting area for the auto center might be a distinct space or part of the general Sam's Club member's lounge, offering amenities such as seating, restrooms, and access to the main retail floor. This allows customers to productively use their waiting time. While cleanliness and organization are generally maintained, the efficiency and customer experience can sometimes vary, as reflected in customer reviews. Some customers praise the quick service and professionalism, while others mention challenges with scheduling or communication, indicating that experiences can be highly dependent on the specific day's volume and staffing.

The services offered by Sam's Club Tire & Battery are highly specialized, focusing on two critical components of a vehicle: tires and batteries. Their core offerings include comprehensive tire services, such as new tire sales and installation. Customers can select from a wide range of national tire brands, including Michelin, Goodyear, BFGoodrich, and Pirelli, often at competitive prices. A significant benefit of purchasing tires from Sam's Club is the inclusion of lifetime maintenance services, which typically cover free tire rotation, balancing, and flat repair for the usable life of the tires. This extends the longevity and performance of the tires. They also provide Tire Pressure Monitoring System (TPMS) services, including resets and, if needed, replacement of TPMS components (parts sold separately). For batteries, Sam's Club Tire & Battery offers car battery sales and complimentary battery installation with purchase. Additionally, they provide free battery assessments to help members determine the health of their current battery. Another convenient service is wiper blade installation, also free with the purchase of new wiper blades from the store. While these services are specific, they are fundamental to vehicle safety and operational efficiency, making the center a valuable resource for members.

Several features make Sam's Club Tire & Battery an attractive option for vehicle owners. Firstly, its membership-based model means that services and products are often offered at competitive, members-only prices, making it a cost-effective choice for many. The "lifetime" services, such as free rotations, balances, and flat repairs on tires purchased at Sam's Club, represent significant long-term savings and convenience. This commitment to ongoing maintenance support is a major draw. Furthermore, the inclusion of a 4-year Road Hazard Warranty with premium tire installation packages provides an added layer of protection against unexpected damage. For Plus members, additional benefits like 50% off tire installations on sets of four and free battery installation are also key features. The integration with the main Sam's Club warehouse allows for a unique level of convenience, enabling customers to combine their automotive service needs with their regular shopping routines. While experiences can vary, as some reviews suggest, many customers praise the staff for being "incredibly kind, helpful and professional," and for going "above and beyond to find me a great deal," indicating a strong focus on customer service when the operation runs smoothly. The ability to shop online for tires and schedule appointments also streamlines the process for many users.

Promotional information at Sam's Club Tire & Battery is typically tied to its membership structure and broader Sam's Club instant savings events. While specific deals fluctuate, members can often find significant discounts on sets of tires from leading brands, sometimes coupled with installation savings. For instance, Plus members frequently receive 50% off tire installation on sets of four. There are also general Sam's Club promotions that might indirectly benefit the auto center, such as membership discounts or Sam's Cash™ rewards that can be used towards purchases. Advertisements for tire rebates or instant savings on specific brands are common, especially around seasonal driving needs or holidays. Sam's Club's official website and in-store signage are primary channels for advertising these promotions. Given the nature of a membership warehouse, many of the "promotions" are embedded within the value proposition of the membership itself, such as the included lifetime tire services. Local users interested in current promotions should check the Sam's Club website, the Sam's Club app, or contact the Fort Wayne location directly at (260) 490-0626 or +1 260-490-0626. While some customer experiences highlight challenges with scheduling or phone responsiveness, the value proposition often outweighs these occasional inconveniences for many members, especially for the long-term benefits associated with tire purchases.

Sam's Club Tire & Battery Photos

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Sam's Club Tire & Battery Location

Sam's Club Tire & Battery Customer Reviews

Had an appointment for today at 10am. Live an hour from them. Received a call that they can't honor their appointment for today which was placed last week because they are triple booked. Asked for another Saturday and told they are booked. Wanted me to bring it in on mother's Day at 4pm. Cancelled order. Very disappointed my first experience with Sam's club tire.

May 10, 2025 · Jeff Poyser

They took excellent care of me. They went above and beyond to find me a great deal, quickly changed and rotated my tires. I was able to keep my wild young boys (and myself) entertained while walking around Sam’s Club while we waited. Everyone of the employees was incredibly kind, helpful and professional. I will gladly get all of my tires from Sams from now on for the price and the customer service. Highly recommend to all Sams club members!!

Mar 19, 2025 · Chelsy Vaughn

SHORT Version: I would not EVER buy tires from this department again. The service is atrocious and they are not helpful or responsive. LONG version: Recently I experienced one of the worst customer service experiences I've ever had. It honestly feels as if the tire service department does not care one bit about it's customers. I had a catastrophic flat tire, meaning there was no way to repair this particular tire. It was still under warranty so I had roadside assistance tow my van to the Sams club where the tires were purchased off Lima road. Roadside assistance and the tow company were great. I went into the Sams tire department and they explained that it may take 3-10 days to order that tire because none were in stock. They said it may be sooner but there is no way to say for sure. Ok, that's understandable. But they were not able to take my keys if I left my van in the parking lot. When the tire comes in, I need to come back and then make an appointment for the tire to then be fixed and drop my keys at that time. An inconvenience for sure, but I say ok. A few days later, still no word, no call. My wife is going to stop in to shop and I ask her to check with the department to see if there is an update on the tire. Mind you, we have been down to one car for 4 days now. The department tells her that the tire is there and were surprised to learn nobody called us. Sigh. Then he tells her that they can't get the van done until the next day. And again, they are not able to take her keys at that time, so we would need to come back the next day to drop the keys off. THIS MAKES NO SENSE. So I call in to talk to the service department supervisor. I explain what is going on and he explains that they can, in fact, work on the car that day and apologized for what was going on. Finally, someone trying to help. Great, I tell my wife to go back up to the service department to give them the keys and she does. They tell her that they will call her when the van is ready. She notices that the van was not where it was parked when she left, meaning she assumed they had already brought it back to start work on the tire. 4 hours later, we still have not heard back. So I call, was on hold for 14 minutes as the central operator tries to get someone in the department to pickup and then the phone disconnects. I try again, on hold one more time, this time for only 7 minutes, and wouldn't you know it, the van is ready. We were not called, again. Between the lack of caring for customers that bought tires and had a warranty to the lack of call backs and the lack of apology for the insane amount of leg work just to get one tire replaced is just asinine. Take my advice and get tires someplace else.

Apr 26, 2025 · Hoosier Resell

Service is piss poor. Sold me a defective tire and refused to warranty it… said it had “excessive curb damage” yet I drove on 0 curbs and the tire only had 2000 miles on it. This was after they told me my other tires were too worn to rotate but my mechanic said they still had plenty of tread left. They also refuse to fix flats on a walk in, yet when you call to make an appointment the call center they send you to “Because the store is too busy” won’t let you make an appointment because flat fixes are walk in, first come first serve. I’ll never buy another tire from these people again.

Mar 06, 2025 · Tanner Fernando

Great service and prices. They even patched my flat tire for free even though I didn't buy the tires from them.

Jun 13, 2024 · Gram Johnson