Safelite AutoGlass

Auto Repair StationsTennesseeRutherford CountyMurfreesboroSalem Park Court
Rutherford County . Tennessee
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- +1 615-895-5700
- www.safelite.com
- 1232 Salem Park Ct, Murfreesboro, TN 37129, USA
Operating Hours
Safelite AutoGlass Introduce
For vehicle owners across the nation, including those right here in your local area, Safelite AutoGlass stands as a prominent and reliable auto repair station with a singular focus: auto glass services. Operating under the platform category of Auto Repair Stations, Safelite AutoGlass provides specialized services and goods related to the repair and replacement of vehicle glass, ensuring safety and clarity for drivers.
The environment of a Safelite AutoGlass service location is typically professional and customer-focused. You can expect clean and organized service bays equipped with the specialized tools and technology required for auto glass repair and replacement. Many locations feature comfortable waiting areas for customers who choose to have their service done in-shop. However, a significant aspect of Safelite's service model is its robust mobile service, bringing their expertise directly to the customer's preferred location, whether it's their home, workplace, or another convenient spot. This flexibility underscores their commitment to customer convenience.
The core services offered by Safelite AutoGlass are centered around maintaining and restoring the integrity of your vehicle's glass. Their primary service is Windshield Repair. This involves fixing minor chips and cracks in the windshield, preventing them from spreading and compromising the structural integrity of the glass. Repairing a windshield is often a more cost-effective and time-saving solution compared to a full replacement, and Safelite's technicians are trained to perform these repairs effectively and safely.
When damage to the windshield is too extensive for repair, Windshield Replacement is a crucial service offered by Safelite AutoGlass. They utilize high-quality, industry-standard glass and employ certified technicians to ensure proper installation, maintaining the safety features of your vehicle, including airbag deployment. Their replacement service adheres to strict safety guidelines and often includes the necessary adhesives and seals to ensure a secure and weather-tight fit.
Beyond windshields, Safelite AutoGlass also handles the repair and replacement of other vehicle glass, such as Side Windows and Rear Windows. Damage to these windows can compromise security and weather protection, making timely repair or replacement essential. Safelite's technicians are equipped to handle these needs efficiently.
A significant and increasingly important service offered by Safelite AutoGlass is ADAS Calibration. ADAS, or Advanced Driver Assistance Systems, rely on sensors often mounted behind the windshield to function correctly. When a windshield is replaced, these systems, such as lane departure warning, automatic emergency braking, and adaptive cruise control, may require recalibration to ensure they continue to operate accurately. Safelite has invested in the technology and training to perform these calibrations, ensuring the continued safety and functionality of modern vehicles.
One of the standout features of Safelite AutoGlass is its Nationwide Service Network. This extensive network of physical locations and mobile technicians ensures that customers across a wide geographic area can access their services conveniently. This national presence also provides a consistent standard of service and quality.
Another key feature is their emphasis on Convenience, particularly through their mobile service. The ability to have auto glass repair or replacement performed at a location of the customer's choosing minimizes disruption to their daily schedule and provides a hassle-free experience.
Safelite AutoGlass also often works directly with Insurance Providers, streamlining the claims process for customers. They can typically handle the paperwork and billing directly with the insurance company, reducing the administrative burden on the vehicle owner.
While specific real-time promotional information can vary and is best obtained directly from Safelite, they often run various promotions. These might include discounts on windshield repair or replacement services, special offers on ADAS calibration when combined with a windshield replacement, or seasonal promotions. To learn about any current offers in your local area, it is recommended to visit their website (safelite.com) or contact them directly via phone.
In summary, Safelite AutoGlass is a leading auto repair station specializing in comprehensive auto glass services. Their environment prioritizes professional service, and they offer a range of services including windshield repair and replacement, side and rear window replacement, and critical ADAS calibration. Key features include their nationwide service network, convenient mobile service options, and their ability to work directly with insurance providers. While specific promotions should be verified directly, Safelite AutoGlass provides a reliable and convenient solution for all your auto glass needs.
For local users seeking auto glass repair or replacement, Safelite AutoGlass offers a trusted and efficient service. Whether you prefer the convenience of mobile service at your home or workplace, or visiting one of their service locations, their certified technicians are equipped to handle your needs. Remember to check their website or contact them directly for any current promotions or to schedule an appointment. Maintaining the integrity of your vehicle's glass is crucial for safety, and Safelite AutoGlass provides a professional and accessible solution.
Safelite AutoGlass Photos
Safelite AutoGlass Location
Safelite AutoGlass Customer Reviews
I skeptical about this place based on the bad ratings but I had a great experience. I initially had a very small crack in my windshield but it grew to be very large. I appreciate the fact that the told me it had to be replaced instead of just trying to repair. I had to drive there twice, but the staff was very nice and kept in touch with me throughout the process. Other than this location being somewhat hard to get to, I would recommend this place.
Jan 08, 2025 · Kellionta' Mason
Easily the worst auto-service experience I have ever had. I set up an appointment for a drop-and-go appointment and dropped my car off at 7:06am (prior to the required 9:30am drop off by-when) using the key box and texting the phone number that was written on the box. I attempted contacting the office several times throughout the day via text message, phone calls with the office, and phone calls with Safelite's Customer Care line. I was unable to get a hold of anyone to determine the status of my vehicle. Eventually, at 4:33pm I received text message communication that my vehicle "should" be ready at 5:30pm. The email confirmation for the service stated it would be ready by end of day (around 4pm-5pm). The office closes at 5pm. When I arrived at Safelite, the desk staff did not express any concern or apologize for the delay in service and communication. My vehicle was ready for pickup shortly after 5:30pm and appeared to be in working order. The technician did not inspect the vehicle with me. I cannot express enough that this was an incredibly distressing and dissatisfying experience. I will not be returning to this location for any future services.
Mar 26, 2025 · Jessica Medley
I wished I had read all the reviews before taking my vehicle here. I would actually rate it a negative 0 if I could, these people have no customer service skills at all. I booked my appointment, they sent me a text for me to confirm which I did and they moved my appointment without telling me and had some bogus noted in the system stating they called customer but vm wasn't setup, my vm has been setup for over 20 years so that was a lie. Then when I get into the shop they replaced the windshield but not vent glass as they were supposed to, now I have to wait another week and make another trip back to this horrible place. You would think with all the advertising that they do that this place would be ran much better than this. I will Never Ever recommend or return to this place again!!
May 13, 2025 · Kelly Sanders
Would give a zero if I could. Took my car here, after confirming on the phone, they would put the original windshield in my car. When I arrived, they said, "You have an appointment for an aftermarket windshield." So I left, confirmed it was covered with my insurance. Rescheduled the appointment for the next day, 5/2. I arrive, and they say we have you in the system for 5/9. I showed them the email and text saying my appointment was 5/2. They basically told me, too bad. It is very inconvenient to have to bring two separate cars to murfreesboro on two separate occasions. Zero concern or accountability taken by the shop, especially the manager Juan. Who I called many times, and left my number with the front for him to call back. (Spoiler, he didn't call me back) After reading the reviews, I'm actually pretty thankful these people never touched my car.
May 02, 2025 · jaira favazza
I needed to get my windshield replaced, so I visited on a Saturday morning. I mentioned to the person at the front desk that I had seen some negative reviews and kindly requested his top technician for the replacement. He assigned me to Clay, who did an excellent job. I intentionally waited 5 days before writing this review to ensure there were no leaks or any issues. Overall, I had a great experience with them! Thanks, Clay!
Mar 06, 2025 · Bri R
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