Russ Moore Transmission

Russ Moore Transmission, located at 1121 Coliseum Blvd W, Fort Wayne, IN 46808, USA, stands as a well-established and highly regarded auto repair station dedicated to serving the local community. With a history stretching back to 1955, this family-owned and operated business has built a strong reputation for its expertise in transmission services and a comprehensive range of related automotive repairs. Their commitment to quality, honest pricing, and exceptional customer service has made them a go-to destination for vehicle owners in Fort Wayne and the surrounding areas.

Situated conveniently on Coliseum Blvd W, Russ Moore Transmission benefits from an accessible location in Fort Wayne. The facility is designed to accommodate various vehicle types, ensuring that customers can easily bring their cars and trucks for service. While specific details about the waiting area or customer amenities are not extensively publicized, the overall positive customer feedback regarding their experience suggests a professional and welcoming environment. The ample operational hours, Monday through Friday from 7:30 AM to 5:00 PM, cater to a wide range of schedules, making it convenient for patrons to drop off or pick up their vehicles.

As a specialized auto repair station, Russ Moore Transmission focuses on the intricate components of a vehicle's drivetrain. Their services extend beyond simple repairs, showcasing a deep understanding and capability in various areas:

• Transmissions/Trans-axles: This is their core specialty. They are equipped to rebuild automatic transmissions for a vast majority of domestic and some import vehicles. A notable feature of their service is a generous 36-month/75,000-mile warranty for non-commercial passenger cars and light-duty trucks and vans, underscoring their confidence in their work. They are recognized as industry leaders in remanufacturing automatic transmissions, upholding a legacy of delivering cost-effective and high-quality products.
• Torque Converters: Essential for automatic transmissions, torque converters transfer power from the engine. Russ Moore Transmission builds a wide variety of these crucial components for numerous domestic, foreign, and performance applications.
• Transfer Cases: For 4x4s and off-road vehicles, the transfer case is vital for distributing power to both front and rear axles. They handle repairs for issues related to shifting into four-wheel drive and other transfer case malfunctions.
• Differentials: A malfunctioning differential can severely impact a vehicle's movement. They address issues indicated by unusual noises like whirring on deceleration or howling on acceleration, ensuring proper power transfer to the wheels.
• Drive Shafts: Signs like scrapes, rattles, or clunks can indicate a worn driveshaft, affecting acceleration and potentially leading to complete loss of movement. Russ Moore Transmission provides services to rectify such problems.
• CV Shafts: These allow front wheels to turn and propel the vehicle forward. Repairs are offered for broken CV shafts that can cause severe vibrations and loss of control.
• Flywheels and Flexplates: Integral to the transmission system, these components help keep the engine running smoothly and transfer power. Russ Moore Transmission handles issues related to clutch slippage, vibrations, and cracks in flexplates.
• Diagnostics and Inspections: Utilizing the latest industry equipment and diagnostic tools, their ASE-certified specialists accurately identify problems in both import and domestic vehicles.
• Fleet Services: They extend their expert services to commercial fleets, ensuring their vehicles remain on the road and operate efficiently.
• Parts Department: A dedicated parts department supports their repair operations, likely stocking essential components for swift service.

Russ Moore Transmission prides itself on several distinguishing features that contribute to its strong market position and positive customer perception:

• Long-Standing Heritage: Established in 1955, their decades of experience signify a deep understanding of automotive repair, particularly transmissions. This long history also speaks to their stability and reliability within the Fort Wayne community.
• Family-Owned and Operated: This aspect often translates to a more personalized and customer-focused approach, with a commitment to community assistance.
• ASE-Certified Specialists: Their technicians are certified by the Automotive Service Excellence (ASE), indicating a high level of technical expertise and adherence to industry standards. This ensures that repairs are performed competently and effectively.
• Strong Customer Service: Multiple customer reviews highlight the professionalism, enjoyment, and knowledge of their service department staff, specifically mentioning Bill, John, and Dave. Customers consistently praise their communication, honesty, and ability to explain complex issues.
• Honest and Professional Service: The testimonials emphasize honest pricing and reliable service, which are crucial factors for building trust with customers in the auto repair industry.
• Efficient Problem Resolution: The customer review about Dave Boussum working swiftly with a warranty company to get a truck back on the road quickly showcases their efficiency and willingness to assist with complex situations.

While specific ongoing promotional deals are not readily available in the provided information, Russ Moore Transmission consistently promotes its core values and service quality through customer satisfaction. The recurring theme in testimonials revolves around their professionalism, honesty, and reliable service. The strong recommendation from satisfied customers, as seen in the review from "Anthony Palermo" and the experience of the truck owner working with Dave Boussum, serves as powerful word-of-mouth promotion. The mention of a "36 month / 75,000 mile warranty" for certain services also acts as a significant promotional incentive, demonstrating their commitment to long-term reliability and customer peace of mind. Their long-standing presence in local advertising, as evidenced by mentions in historical commercial compilations, further solidifies their brand recognition within Fort Wayne. They regularly invite customers to visit for a variety of services, including diagnostics and transmission expertise, reinforcing their active engagement with the community.

In summary, Russ Moore Transmission distinguishes itself as a highly dependable and expert auto repair station in Fort Wayne, IN, particularly in the realm of transmission services. Their blend of historical expertise, certified professionals, and a strong dedication to customer satisfaction makes them a reliable choice for vehicle maintenance and repair needs.