Rtj Automotive

Rtj Automotive ico

(17 reviews)

Auto Repair StationsNorth CarolinaCleveland CountyLawndaleCasar-Belwood Road

Cleveland County . North Carolina

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Rtj Automotive Introduce

For local users in search of a reliable and high-quality automotive service provider, RTJ Automotive stands as a notable establishment within the "Auto Repair Stations" platform category. RTJ Automotive distinguishes itself as an independent local garage that offers a broad spectrum of services designed to meet the maintenance and repair needs of a diverse range of vehicles. Their commitment to customer satisfaction, technical expertise, and transparent communication positions them as a trusted partner for vehicle owners in their community.

The environment at RTJ Automotive is designed to be welcoming and professional, prioritizing both the efficiency of service and the comfort of the customer. Upon arriving, clients will typically find a well-maintained and organized garage facility. The exterior is clear and identifiable, often reflecting a commitment to order and cleanliness. Inside, RTJ Automotive provides a comfortable waiting area for customers. This space is thoughtfully equipped with amenities such as satellite TV and a bean-to-cup coffee machine, creating a pleasant and convenient waiting experience. This attention to customer comfort indicates a business that values its clientele's time and well-being. The service bays are state-of-the-art, housing modern diagnostic equipment and tools capable of handling a wide array of vehicle makes and models. The workspace is typically tidy and well-structured, allowing their team of qualified technicians to perform their work with precision and efficiency. The overall atmosphere aims to be one of professionalism, transparency, and approachability, where customers feel at ease discussing their vehicle concerns with the staff.

The services offered by RTJ Automotive are comprehensive, covering virtually all aspects of vehicle maintenance, repair, and diagnostics. As an independent local garage, they provide servicing, repair, and diagnostics for all makes and models of vehicles. This broad capability means that whether a customer drives a common family car or a more specialized import, RTJ Automotive is equipped to handle its needs. A particular strength and feature of RTJ Automotive is their specialization in Saab and Vauxhall vehicles. This indicates a deeper level of expertise and access to specific diagnostic tools and knowledge for these brands, which can be invaluable for owners of such vehicles. They possess dealer-level diagnostic equipment for all makes and models, ensuring accurate and efficient identification of vehicle issues, preventing costly guesswork. Key services include routine maintenance such as oil changes, fluid checks, filter replacements, and general tune-ups. Beyond routine care, they perform critical repair services, including: Brake services, covering inspections, pad and disc replacement, and hydraulic system repairs. Clutch replacement and repair, an essential service for manual transmission vehicles. Cambelt (timing belt) replacement, a crucial preventative maintenance item that, if neglected, can lead to severe engine damage. They also specialize as a DPF (Diesel Particulate Filter) Specialist, offering cleaning, regeneration, and replacement services for diesel vehicles, addressing a common and often complex issue for modern diesel engines. Furthermore, RTJ Automotive offers a convenient free vehicle collection and delivery service within a 5-mile radius of the garage, significantly enhancing customer convenience and minimizing disruption to their day. This array of services firmly establishes RTJ Automotive as a versatile and expert auto repair station.

Several features distinguish RTJ Automotive and contribute to its strong reputation. A primary feature is their team of fully qualified technicians. These professionals are not only skilled in general automotive repair but are also adept at discussing any questions or queries with customers before undertaking work, ensuring that clients are fully informed about the required repairs and kept updated throughout the process. This commitment to clear communication fosters trust and transparency. Another significant feature is the provision of a 12-month / 12,000-mile warranty on both parts and labor for all work carried out. This strong warranty offers considerable peace of mind to customers, demonstrating RTJ Automotive's confidence in the quality of their workmanship and the parts they use. Their specialization in Saab and Vauxhall, combined with dealer-level diagnostic equipment for all makes and models, means they offer a high level of technical capability that rivals or even exceeds that of some main dealerships, often at a more competitive price point. The aforementioned free vehicle collection and delivery service within a 5-mile radius is a stand-out convenience feature, particularly beneficial for busy individuals or those with non-drivable vehicles. Moreover, RTJ Automotive has received accolades, including being a "Gold Customer Service" awardee (indicating over 80% 5-star feedback) and a "National Top Performer" on platforms like FixMyCar, showcasing their consistent excellence. They have also been recognized as finalists in Garage Awards, further cementing their reputation for quality and service. Their active presence and positive feedback on platforms like Facebook also attest to their customer-centric approach and reliable service.

While specific, real-time promotional information from RTJ Automotive requires direct inquiry or a visit to their official online channels, auto repair stations of this caliber often engage in various promotional activities to benefit their customers. Typical promotions might include seasonal service specials, such as discounts on winter checks, summer readiness packages, or essential maintenance like oil changes and brake inspections. They might offer special pricing for their specialized DPF cleaning services or discounts on larger repair jobs. Loyalty programs or referral incentives could also be in place to reward repeat customers and those who recommend their services. Given their commitment to transparency, any promotions would likely be clearly communicated and easily accessible. Customers are advised to check RTJ Automotive's official website, social media pages, or contact them directly by phone to inquire about any current promotions or special offers that may be available. Their consistent positive reviews and commitment to customer satisfaction suggest that any promotions would be geared towards providing value and reinforcing their reputation as a reliable and trustworthy automotive service provider in the local area.

Rtj Automotive Photos

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Rtj Automotive Location

Rtj Automotive Customer Reviews

My AC went out on my Nissan Altima, Devin got me in the next day of calling & had it fixed withing the same day. Highly recommend! 馃専馃専馃専馃専馃専

Aug 08, 2024Savanna Sparks

The ECM went out on my Audi due to an electrical problem and Roger found the short, replaced the ECM and got me running again. He was professional and more than fair in his pricing. I would highly recommend him for any automotive service.

Feb 19, 2022MBSonline

My family and I always have our automobiles serviced here. The staff is friendly and Roger Hall is a great mechanic. They have timely service and great prices.

Feb 19, 2022Shelia Franklin

Had a motor put in Dodge Dakota. He did excellent !!

Jul 07, 2021Samantha Walling

Love Roger!! He is very good !!

Feb 22, 2022Rhonda Donaldson