Rockville Auto Boutique

Came in for a car inspection. Failed because of bad breaks and broken rotor. Everything fixed and passed within 4hrs with no appointment. Car feels great too. Very happy i chose thise place. Price was very reasonable. Great service. Friendly.

Jul 26, 2022 · Aprill Bresette

Took my car here for an inspection last year and was passed without incident. Went again this year and was told that I needed $800 of work, primarily to replace the front passenger side ball joint along with a few other repairs. I had received a similar estimate from another location where I had taken my car for an oil change a few weeks earlier. I got the work done, and within days, the car began pulling hard to the right, so much so that I needed to drive with the wheel at a 45 degree angle to the left just to keep the car driving straight. In a matter of days, the tread on the tire where I had the ball joint replaced was completely gone where it felt like driving on glass. As it turns out, they didn't not provide an alignment after installing the new ball joint which caused the problem (that I was quoted on and told was necessary with a new ball joint by the second location in their estimate only 10 days earlier). I brought the car back to the shop with bill in hand that indicates their work is guaranteed for 90 days. Their mechanic looks at the car, renders it undrivable and tells me that it will be another $2000+ to repair the damage. I asked how this was possible since they literally just passed me for an inspection and inquired about the guarantee, but was told the damage is completely unrelated to the work that was done at the time of inspection and that I would have to pay full price. So I am supposed to believe that after $800 worth of repairs to the front passenger side tire/ball joint, that completely coincidentally I've incurred another two grand in damages that are entirely unrelated to what was allegedly "fixed" only days earlier which has left my car undrivable? What a bunch of con artists. I'm currently looking into taking them to small claims court. Avoid at all costs unless you want to be scammed.

Oct 20, 2018 · Robert LaLima

I went there for the car inspection and owner made me wait 1 hour first. He came up with huge change list to pass the inspection which i wasn't agree and he still charged me 37 $ fee. I went different inspection location and my car passed. I doNot recommend this place

Jul 02, 2019 · 8tic

Mark was super kind, thorough, and quick at doing my inspection for insurance. GPS says this is a Mobil station, but it's actually Gulf on the other side of the street. Thanks again!

Nov 22, 2019 · Sarah Russell

Excellent service and problem solving!

Jul 16, 2023 · Marvin Joseph