Rock -N- Roll Automotive, Inc.

Rock -N- Roll Automotive, Inc. ico

(42 reviews)

Auto Repair StationsIllinoisKane CountyCarpentersvilleIllinois 68

Kane County . Illinois

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  • Intro
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  • Location
  • Reviews

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

Rock -N- Roll Automotive, Inc. Introduce

Located in Carpentersville, Illinois, Rock -N- Roll Automotive, Inc., situated at 601 IL-68, serves the local community as an auto repair station offering a range of automotive services and potentially selling auto parts. With contact numbers (847) 426-0014 and +1 847-426-0014, they are accessible to residents seeking vehicle maintenance, repairs, and potentially upgrades.

As an "Auto Repair Stations" platform category, businesses like Rock -N- Roll Automotive are typically expected to provide a variety of services to keep vehicles running smoothly. These can include routine maintenance such as oil changes, brake services, tire rotations, and more complex engine and transmission repairs. Often, such establishments also offer diagnostic services to identify and address underlying issues affecting a vehicle's performance. The sale of auto parts may also be a component of their business, allowing customers to purchase necessary components for their vehicles, either for DIY repairs or for installation by the shop's mechanics.

Based on the limited information available online, specifically two contrasting customer reviews, it's challenging to form a completely objective and comprehensive picture of Rock -N- Roll Automotive's environment, services, and features. However, by carefully analyzing these reviews, we can glean some insights, albeit with the understanding that these represent individual experiences and may not be representative of all customer interactions.

One review paints a very negative picture, alleging unprofessional and dishonest practices. This customer claims to have experienced significant delays in service, the installation of aftermarket parts when original parts were paid for, and subsequent sloppy and incorrect repairs leading to further vehicle damage. The reviewer strongly advises potential customers to avoid this establishment, citing overcharging for labor, the use of inappropriate parts, and unexpected increases in quoted prices. This account suggests a potentially untrustworthy business environment with concerns regarding the quality of work and billing practices.

Conversely, the second review offers a positive perspective, praising the owner and staff. This customer reports having custom work done on their Cutlass and expresses satisfaction, indicating their intention to return for future services, including routine maintenance like oil changes and further upgrades such as exhaust work. This feedback suggests a potentially capable team for certain types of automotive work and a positive customer interaction for at least one individual.

Given these starkly different experiences, it is difficult to definitively describe the typical environment and standard of service at Rock -N- Roll Automotive. The negative review raises serious concerns about transparency, the quality of repairs, and the use of appropriate parts. The positive review, while encouraging, is singular and focuses on custom work, which may not reflect the experience of all customers seeking general repair or maintenance services.

Potential features of Rock -N- Roll Automotive, inferred from the category and the positive review, could include expertise in custom automotive work, a willingness to handle upgrades, and the provision of standard maintenance services. However, the negative review casts doubt on the reliability and quality of these potential features, particularly concerning general repairs and the use of correct parts.

Currently, there is no specific promotional information available online for Rock -N- Roll Automotive, Inc. Local users would need to contact them directly at the provided phone numbers or visit their location to inquire about any ongoing specials, discounts, or specific service offerings.

In conclusion, Rock -N- Roll Automotive, Inc. in Carpentersville, IL, operates as an auto repair station, potentially offering a range of services and auto parts. While one customer review highlights positive experiences with custom work and staff, another presents serious allegations of dishonesty, poor workmanship, and overcharging. Local users considering this establishment should be aware of these contrasting opinions and may want to seek further information or consider multiple options before entrusting their vehicle to Rock -N- Roll Automotive. It would be prudent to inquire about the specifics of parts used, obtain detailed quotes, and possibly seek references or additional reviews if available, to make an informed decision about their auto repair and service needs.

Rock -N- Roll Automotive, Inc. Photos

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Rock -N- Roll Automotive, Inc. Location

Rock -N- Roll Automotive, Inc. Customer Reviews

This man is nothing bit a thief, I took my car to him back in June 2020. He took about 6 months to return the car. It was winter by the time i got the car. March 2021 I took the car for a spin and got stranded having to get towed back home. After a lot of back and forth he ended up having to fix it. Without dragging this review, bottom line is at that I found out that Rick had put in after market parts when I had paid for originals. So beware he switches off parts from cars and you will not even realize it until you take the car to a real mechanic. With what has been said, I can say that I have not gone back to him since 2021, however I have taken my car to real mechanics and they have confirmed his work is sloppy and unprofessional. There are so many mistakes and so many things done wrong, such putting inappropriate parts for my big block motor. Fast forward, the mistakes made by him now caused my motor to go bad. Last but not least, he over charges hours of labor not really world, putting in type of parts not appropriate for the car, he gives you one bill quote only to raise it significantly towards the end and so much more.... bottom line. Please be ware this is not an honest individual. So do not even contemplate taking you vehicle to him.... treat this advice like the advice you would give someone in a toxic relationship!!! If you even cross paths with him run the other way as fast as you can!! This is the advice of someone who has been there done that and will NEVER fall for his lies again!!! He all ways going to be a 🐀🐀🐀🐀

Sep 27, 2024 · Francisco Martinez

Great owner great staff. I got my cutlass done here and will be going back for all my custom work. Even my oil change i will be going back. Can't wait to get my Exhaust done by them/ all my upgrades.

Apr 02, 2024 · bacon lava

Rock n Roll Auto was recommended to me by a friend because of their prices. Rick and his team did not disappoint! They fixed my car for half of what was quoted to me by the dealership. Not only that, my 5 year old car is running like it’s brand new. They found exactly what the problems were and took care of the issues. What really impressed was getting a follow up call the next day to see if I was happy with the performance of my vehicle. This prompted me to write this review. I highly recommend Rock n Roll Auto. I will definitely be a returning customer. I could not be happier! Thanks Guys!

Mar 20, 2019 · Michael Gezzi

I took my car here a few years back initially to swap from an efi system to a carb to get rid of some wires. Quoted $1200, along the way they kept adding more and more stuff. My bill ended up $5500. But I was told I could drive this car across America. I didn’t even drive 20miles to my house and had burned 3 quarts of oil. I called to inquire and was told to bring it back in the spring. When I did I was told the car worked fine when I drove it off the lot. I ended up buying another motor and having someone else install it. He was more concerned with trying to upsell $500 valve covers than addressing the actual issues of the car. This is what it feels like to get taken for a ride and robbed.

Sep 27, 2022 · Khalid Elefrangi

I took my 68 Nova in for motor issues turned out I need a new motor and trans Jim and Rick explained everything to me the way I can understand. Their prices were competitive and they were careful with the car. Did a great job, I would highly recommend their services.

Nov 14, 2016 · Joe Phillips