Rock Hill Ford Service Department

Welcome to the Rock Hill Ford Service Department, your trusted partner for all your automotive repair and maintenance needs in the Rock Hill, South Carolina area. As a key component of the Rock Hill Ford dealership, our service department is committed to providing local users with exceptional service, expert care, and reliable solutions to keep their vehicles running smoothly and safely. Whether you drive a Ford or another make, our team of certified technicians possesses the knowledge, skills, and state-of-the-art equipment to handle everything from routine maintenance to complex repairs.

Located conveniently at 1884 Canterbury Glen Lane in Rock Hill, SC, our modern service facility is designed to provide a comfortable and efficient experience for every customer. We understand that getting your car serviced can sometimes be inconvenient, which is why we strive to create a welcoming environment and offer a range of amenities to make your visit as pleasant as possible. Our waiting area is clean and comfortable, often equipped with complimentary Wi-Fi, allowing you to stay connected while your vehicle is being serviced. For added convenience, Rock Hill Ford may also offer shuttle services to and from your home or workplace, minimizing disruption to your daily schedule. We encourage you to inquire about this service when you book your appointment.

As a full-service auto repair station, Rock Hill Ford Service Department offers a comprehensive suite of services to address virtually any automotive need. Our expert technicians are proficient in a wide range of maintenance and repair tasks, including but not limited to:

• Oil Change & Maintenance: Regular oil changes are crucial for engine health. We offer quality oil and filter replacements to ensure optimal engine performance and longevity. Our "The Works®" package often includes a synthetic blend oil change, tire rotation and pressure check, brake inspection, vehicle checkup, fluid top-off, battery test, and checks of filters, belts, and hoses.
• Tire Services: From tire rotations and pressure checks to wheel alignments and tire replacements, we can help you maintain optimal tire condition for safety and fuel efficiency. We offer a low price tire guarantee and can advise you on the best tire options for your vehicle. Periodically, promotions like rebates on sets of four tires may be available.
• Brake Services: Your vehicle's braking system is critical for safety. Our technicians can perform thorough brake inspections, pad replacements, rotor resurfacing or replacement, and brake fluid flushes to ensure reliable stopping power. Genuine Ford Motorcraft brake pads may even come with a lifetime guarantee.
• Battery Service: We offer battery testing and replacement services to ensure your vehicle starts reliably every time. Complimentary battery performance checks are often available.
• Alignment Services: Proper wheel alignment is essential for even tire wear and optimal handling. Our precision alignment service can help extend the life of your tires and improve your driving experience.
• Routine Maintenance: We handle all aspects of routine maintenance according to your vehicle's manufacturer recommendations, including fluid checks and top-offs, filter replacements (air, cabin, fuel), belt and hose inspections and replacements, and wiper blade replacements.
• Major Repairs: Our skilled technicians are equipped to handle more complex repairs, including engine diagnostics and repair, transmission service, cooling system maintenance, air conditioning system service, suspension and steering repairs, and electrical system diagnosis and repair.
• Quick Lane® Services: For many routine maintenance tasks like oil changes, tire rotations, and brake inspections, our Quick Lane® offers convenient service without the need for an appointment. This provides a fast and efficient way to keep your vehicle in good condition.
• Mobile Service: Recognizing the value of your time, Rock Hill Ford may offer a mobile service option where certified technicians can come to your home or office for certain routine maintenance tasks like oil changes, battery replacements, and wiper blade replacements. This service offers exceptional convenience for busy individuals.

What sets Rock Hill Ford Service Department apart is our commitment to quality and customer satisfaction. Our features include:

• Certified Technicians: Our team consists of highly trained and certified technicians who are experts in servicing Ford vehicles and possess the skills to work on all makes and models. They stay up-to-date with the latest automotive technologies and repair procedures.
• Genuine OEM Parts: We understand the importance of using high-quality parts for your vehicle. When servicing Fords, we often utilize genuine Original Equipment Manufacturer (OEM) parts, ensuring a perfect fit, optimal performance, and the integrity of your vehicle. For other makes, we use high-quality, reliable aftermarket parts.
• Advanced Diagnostic Equipment: Our service bays are equipped with state-of-the-art diagnostic tools and equipment, allowing our technicians to accurately identify and address any issues your vehicle may be experiencing.
• Transparent Communication: We believe in keeping our customers informed throughout the service process. Our service advisors will clearly explain the recommended services or repairs, provide accurate cost estimates, and answer any questions you may have. You can often approve services and even receive updates via text, pictures, or videos.
• Customer Convenience: We strive to make your service experience as convenient as possible with options like online appointment scheduling, potential shuttle service, comfortable waiting areas, and even mobile service for certain tasks.
• Service and Parts Specials: Rock Hill Ford frequently offers service and parts specials, providing opportunities to save on essential maintenance and repairs. These specials can include discounts on oil changes, tire rotations, brake service, and more. Be sure to check our website or inquire with our service advisors about current promotions. For example, you might find offers for discounted oil changes, rebates on tire purchases, or savings on specific maintenance packages like "The Works®".
• Service Now, Pay-Over-Time Options: To help manage unexpected repair costs, financing options may be available through providers like Sunbit, allowing you to get your car repaired today and pay over time.
• Fleet Services: For local businesses with vehicle fleets, we offer superior fleet services, including on-site oil changes and maintenance to minimize downtime and keep your business running smoothly.

At Rock Hill Ford Service Department, we are dedicated to building long-term relationships with our customers based on trust, reliability, and exceptional service. We understand that your vehicle is a significant investment, and we are committed to helping you protect that investment with expert care and maintenance. Whether you need a routine oil change, new tires, brake service, or more complex engine or transmission work, our team is here to provide the highest level of service and get you back on the road with confidence.

We encourage local users in Rock Hill and the surrounding areas, including Fort Mill, Newport, and Catawba, to experience the difference at Rock Hill Ford Service Department. Schedule your service appointment online through our website or give us a call at 803-859-5571. Our friendly and knowledgeable service advisors are ready to assist you with all your automotive needs. We are open six days a week to serve you, with convenient hours to fit your busy schedule. Trust your vehicle to the experts at Rock Hill Ford Service Department – where quality service meets exceptional customer care.

Don't forget to explore our website for the latest service specials and promotions that can help you save on your next visit. We look forward to serving you and keeping your vehicle running at its best!