Roberts Auto & Muffler Repair

(89 reviews)

Auto Repair StationsSouth CarolinaYork CountyYorkFilbert Highway

York County . South Carolina

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 12:00 AM
Saturday Closed
Sunday Closed

Roberts Auto & Muffler Repair Introduce

For vehicle owners in York, SC, and the surrounding communities, Roberts Auto & Muffler Repair offers a reliable and specialized solution for automotive service, with a particular expertise in exhaust systems. Located at 1350 Filbert Hwy, York, SC 29745, USA, this establishment operates under the Auto Repair Stations category, providing essential repair and maintenance services, with a notable strength in muffler and exhaust work that has earned the trust of its customers.

Environment and Specialization

Roberts Auto & Muffler Repair presents itself as a dedicated automotive service center. While specific details about the interior waiting area are not provided, the primary focus on auto repair and muffler services indicates a practical and functional shop environment designed to efficiently handle vehicle maintenance and repairs. The facility on Filbert Hwy is strategically positioned to serve the local community, making it easily accessible for residents of York and nearby areas. Their specialization in mufflers and exhaust systems suggests they possess the specific tools, equipment, and expertise required for intricate work on these components, which are crucial for vehicle performance, emissions, and noise control.

Services Offered

Roberts Auto & Muffler Repair offers a range of services, with a distinct emphasis on exhaust system repair, as highlighted by customer testimonials. While their name suggests a primary focus, they also provide general auto repair services, making them a versatile choice for local vehicle owners. Their core offerings likely include:

  • Muffler and Exhaust System Repair and Replacement: This is clearly a core strength, as evidenced by customer reviews. They are equipped to handle everything from patching leaks to replacing entire exhaust systems, including mufflers, pipes, catalytic converters, and exhaust manifolds. This also extends to custom exhaust work, which is often sought after for performance or aesthetic reasons.

  • Exhaust System Diagnostics: Identifying issues like strange noises, reduced fuel efficiency, or failing emissions tests related to the exhaust system.

  • General Auto Repair: Beyond exhaust, Roberts Auto & Muffler Repair likely provides a broader range of general automotive services. This typically includes routine maintenance such as oil changes, fluid checks, and filter replacements. More extensive repairs could encompass brake service, suspension work, steering repairs, basic electrical diagnostics, and potentially some engine maintenance.

  • Brake Services: As a common auto repair need, brake inspections, pad and rotor replacement, and brake fluid flushes are standard offerings.

  • Vehicle Inspections: Potentially offering basic safety checks or pre-purchase inspections to ensure vehicles are in good working order.

Key Features and Customer Experience

The standout features of Roberts Auto & Muffler Repair, as evidenced by customer feedback, revolve around their expertise in exhaust systems, fair pricing, and unwavering dedication to customer service, even under challenging circumstances. The identical reviews emphasize several critical points:

  • Specialized Exhaust Expertise: The consistent mention of "exhaust fixed" and "sounds great" underscores their proficiency in handling muffler and exhaust issues. This specialization is a significant draw for customers experiencing problems in this area, as it suggests a deep understanding and reliable solution.

  • Fair Pricing: The comment "Price was fair" is a strong indicator of their commitment to providing honest and competitive rates. In the automotive repair industry, transparent and reasonable pricing is highly valued by customers and builds trust.

  • Exceptional Dedication: The most compelling aspect highlighted is Robert's personal commitment: "Robert got it done even after just having surgery." This demonstrates an extraordinary level of dedication to his customers and business, going above and beyond expectations to ensure repairs are completed. Such a commitment fosters immense customer loyalty and speaks volumes about the work ethic at the shop.

  • Quality Workmanship: The positive outcome, "it sounds great," indicates that the repairs are not just done, but done well, resulting in satisfactory performance for the customer's vehicle.

These features combine to create a customer experience characterized by reliability, integrity, and a personal touch that sets Roberts Auto & Muffler Repair apart from larger, more impersonal chains. Customers are not just getting a repair; they are getting service from someone who clearly cares about their work and their clients.

Promotional Information and Value Proposition

While explicit promotional offers are not detailed in the provided information, the core value proposition of Roberts Auto & Muffler Repair is strongly communicated through its customer testimonials. Their promotional strategy, even if implicit, would lean heavily on:

  • Word-of-Mouth Referrals: The highly positive and specific customer reviews serve as potent endorsements, likely leading to repeat business and new client acquisitions through personal recommendations. When customers are impressed enough to leave such enthusiastic feedback, especially noting personal dedication, it's a powerful form of promotion.

  • Reputation for Fairness and Quality: Their "fair price" and "great job" reputation are significant selling points. In a market where trust is paramount, being known for honesty and effective repairs is a considerable advantage.

  • Specialization Highlight: Emphasizing their expertise in muffler and exhaust repair would attract customers specifically seeking these services, positioning them as the go-to specialist in the York area for such issues.

  • Personalized Service: The direct mention of "Robert" and his dedication creates a personal connection, suggesting a local business that prioritizes individual customer needs over corporate quotas. This personal touch is a strong differentiator.

Roberts Auto & Muffler Repair delivers value by combining specialized expertise with a commitment to fair dealings and exceptional customer care. This approach ensures that customers not only receive effective and affordable repairs but also feel valued and respected throughout the service process.

In conclusion, Roberts Auto & Muffler Repair, situated at 1350 Filbert Hwy, York, SC 29745, USA, and accessible via phone at (803) 684-4000 or mobile at +1 803-684-4000, operates as a highly regarded entity within the Auto Repair Stations category. With a strong focus on muffler and exhaust system repair, complemented by general auto services, they have built a reputation for fair pricing, quality workmanship, and an extraordinary level of customer dedication. For anyone in the York, SC area seeking reliable and honest automotive service, particularly for exhaust system needs, Roberts Auto & Muffler Repair offers a trustworthy and highly recommended solution.

Roberts Auto & Muffler Repair Location

Roberts Auto & Muffler Repair Customer Reviews

Got the exhaust fixed on my 97 ram 360 magnum and it sounds great. Price was fair and Robert got it done even after just having surgery so great job and thank you!

Apr 27, 2024 · Nicholas StLaurent

Got the exhaust fixed on my 97 ram 360 magnum and it sounds great. Price was fair and Robert got it done even after just having surgery so great job and thank you!

Apr 27, 2024 · Nicholas StLaurent

Robert was Great! Brought my 5.0 swapped 2000 Mustang in for a dual exhaust and X pipe, got it back in 2 days done and ready to go!! Sounds amazing!! Will definitely be coming back again!

Aug 10, 2023 · Sam Straight

Robert was Great! Brought my 5.0 swapped 2000 Mustang in for a dual exhaust and X pipe, got it back in 2 days done and ready to go!! Sounds amazing!! Will definitely be coming back again!

Aug 10, 2023 · Sam Straight

They got out an O2 sensor that I was unable to do at home. I was sure it needed to be cut out and a new bung welded in. Nope, They got it out and price was very reasonable! Great experience.

Jan 05, 2024 · Joe

They got out an O2 sensor that I was unable to do at home. I was sure it needed to be cut out and a new bung welded in. Nope, They got it out and price was very reasonable! Great experience.

Jan 05, 2024 · Joe

Robert was great! Jeff diagnosed and repaired my truck, all in one day! I will definitely go to him again. Pricing was very reasonable.

Mar 09, 2022 · Jeffrey Russell

Robert was great! Jeff diagnosed and repaired my truck, all in one day! I will definitely go to him again. Pricing was very reasonable.

Mar 09, 2022 · Jeffrey Russell

The first experience was great. The second one not so good never quoted a price just said ok that will Be cheap to fix, the fix was a radiator and it was 652.00 ..... just make sure you get a concrete price before auto is worked on..

Mar 07, 2022 · Shannon Moon

The first experience was great. The second one not so good never quoted a price just said ok that will Be cheap to fix, the fix was a radiator and it was 652.00 ..... just make sure you get a concrete price before auto is worked on..

Mar 07, 2022 · Shannon Moon