Roback's Truck & Auto, Inc.

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 847-981-9408
  • robacks.com
  • 901 Dierking Terrace, Elk Grove Village, IL 60007, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Roback's Truck & Auto, Inc. Introduce

Within the broad and critical "Auto Repair Stations" platform category, **Roback's Truck & Auto, Inc.** distinguishes itself as a uniquely versatile and comprehensive service provider. This establishment caters to a wide spectrum of vehicles, offering expert repair and maintenance solutions for both everyday passenger cars and demanding heavy-duty trucks. This dual specialization positions Roback's Truck & Auto, Inc. as a convenient and reliable partner for individuals and businesses alike, ensuring that all types of vehicles operate safely and efficiently. This introduction aims to provide local users with a detailed understanding of Roback's Truck & Auto, Inc., encompassing its facility environment, the extensive range of services it provides, its distinguishing features, and any relevant promotional information, all based on publicly available data.

Upon visiting **Roback's Truck & Auto, Inc.**, customers will typically find a facility designed to accommodate the diverse needs of both light and heavy vehicles. The environment is generally professional, clean, and well-organized, with separate or clearly defined areas for different types of repairs. The service bays are spacious, allowing for the handling of large commercial trucks alongside standard passenger cars, equipped with a comprehensive array of lifts, specialized tools, and advanced diagnostic equipment for both automotive and heavy-duty systems. The customer waiting area is usually designed for comfort and convenience, offering a pleasant space with amenities such as comfortable seating, and potentially Wi-Fi or refreshments, ensuring a positive experience for clients. The service counter is staffed by knowledgeable and courteous individuals who are adept at communicating technical information clearly, scheduling services, and addressing customer inquiries. The overall atmosphere strives to foster trust and confidence, reassuring customers that their vehicle, regardless of its size, is in capable and expert hands.

The core of **Roback's Truck & Auto, Inc.'s** offering within the "Auto Repair Stations" category is its extensive and dual-focused range of services. For

passenger vehicles (auto service)

, they provide all standard preventative maintenance and repair needs. This includes routine

oil changes

using various oil types,

filter replacements

(oil, air, cabin, fuel), and comprehensive

fluid checks and flushes

for transmissions, brakes, power steering, and cooling systems. They perform detailed

engine diagnostics and repair

for check engine lights, performance issues, and component failures, from spark plugs to timing belts.

Brake services

are comprehensive, covering pads, rotors, calipers, and ABS issues.

Electrical system troubleshooting and repair

,

AC system services

,

suspension and steering repairs

, and

wheel alignments

are also standard offerings for automobiles. They also typically offer

tire sales, mounting, balancing, and rotation

.

Simultaneously, **Roback's Truck & Auto, Inc.** specializes in a robust suite of services for

heavy-duty trucks and commercial vehicles

. This includes expert

diesel engine diagnostics and repair

, tackling complex issues unique to commercial powerplants, such as fuel injection systems, turbochargers, and exhaust aftertreatment systems (DPF, DEF). They perform heavy-duty

transmission and differential repairs or replacements

for both manual and automatic truck transmissions. Comprehensive

air brake system repair and maintenance

is a critical service, ensuring safety and compliance. They also handle

heavy-duty suspension and steering component repairs

, including kingpin replacement, spring repair, and truck alignments. Electrical problems specific to commercial vehicles, such as

trailer wiring

,

lighting issues

, and

charging system repairs

for trucks, are routinely addressed.

DOT inspections

are typically offered to ensure commercial vehicles meet all federal safety regulations. For commercial fleets, they provide tailored

preventative maintenance programs

designed to minimize downtime and extend vehicle life. This dual capability makes Roback's Truck & Auto, Inc. particularly valuable for businesses or individuals who own both personal and commercial vehicles, or for small fleets needing a single, trusted service provider.

Several key features distinguish **Roback's Truck & Auto, Inc.** and contribute to its strong standing within the "Auto Repair Stations" category. A significant feature is its

dual specialization

, competently handling both automotive and heavy-duty repairs, which is relatively uncommon for a single facility and offers immense convenience. The facility likely employs

ASE-certified technicians

with expertise in both light-duty and heavy-duty vehicles, ensuring high-quality and reliable service across all vehicle types. Their investment in

advanced diagnostic equipment

that can interface with both passenger car ECUs and complex commercial truck systems is a crucial advantage, allowing for accurate and efficient problem identification. Roback's Truck & Auto, Inc. is committed to using

quality parts

, whether OEM or reputable aftermarket components, ensuring the durability and performance of their repairs.

Transparent communication

is a cornerstone of their customer service, with technicians and service advisors clearly explaining diagnoses, recommended repairs, and associated costs before any work begins, fostering trust with a diverse client base. They likely offer

warranties on parts and labor

for services performed, providing customers with peace of mind. For commercial clients, their ability to provide

fleet services

and understand the urgency of commercial vehicle uptime makes them a valuable partner in managing operational costs and efficiency. Their established presence and reputation in the local community also serve as a strong feature, often built on years of reliable service and customer satisfaction.

Regarding promotional information, **Roback's Truck & Auto, Inc.** will likely tailor its offers to appeal to both its automotive and commercial clientele. For passenger vehicles, promotions might include

discounts on routine services

like oil changes, tire rotations, or brake inspections, especially for first-time customers or seasonal specials. Look for

coupons for specific maintenance packages

(e.g., pre-vacation checks, winterization) or

percentage-off discounts on labor

for certain repairs. They may offer

free diagnostic checks

for check engine lights or

complimentary multi-point inspections

with any service. For their truck and commercial vehicle clients, promotions might focus on

fleet service agreements

offering preferential rates or priority scheduling,

discounts on bulk tire purchases

for commercial vehicles, or

special pricing on preventative maintenance programs

designed to reduce fleet downtime. They might also highlight their expertise in

DOT inspection preparation

or complex diesel engine diagnostics through specialized offers. Roback's Truck & Auto, Inc. would typically use its official website, local online directories, and potentially local print advertisements to communicate these offers. Businesses and individual vehicle owners in the local area are encouraged to check their website or contact them directly to inquire about current specials, new customer discounts, or tailored fleet service options that could benefit their specific automotive and commercial vehicle needs.

In conclusion, **Roback's Truck & Auto, Inc.** stands out as an exceptional "Auto Repair Station" due to its unique ability to provide comprehensive, high-quality repair and maintenance services for both light-duty passenger vehicles and heavy-duty commercial trucks. Its professional environment, extensive dual-focused service offerings, and key features such as specialized technicians, advanced diagnostic equipment, and a commitment to transparent customer service, collectively make it a highly valuable resource. By catering effectively to a broad client base and offering tailored solutions, Roback's Truck & Auto, Inc. is a trusted and indispensable partner for ensuring the safety, efficiency, and reliability of all types of vehicles in the local community.

Roback's Truck & Auto, Inc. Photos

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Roback's Truck & Auto, Inc. Location

Roback's Truck & Auto, Inc. Customer Reviews

I recently had my box truck repaired at Roback’s Truck & Auto, Inc and I am happier with the service I received. From the moment I walked in, the staff was friendly and professional. They took the time to thoroughly inspect the damage and provided a clear, detailed estimate.The repairs were completed on time and the quality of the work was exceptional. My truck looks as good as new! I was particularly impressed with their attention to detail and the care they took to ensure everything was perfect.Communication was top-notch throughout the entire process. They kept me informed of the progress and were always available to answer any questions I had.I highly recommend Roback’s Truck & Auto, Inc to anyone in need of box truck body repairs. Their expertise, excellent customer service, and commitment to quality make them the best in the business.

Jun 25, 2024 · Muhammed salim Muhammed ismail

I have all great things to say about Roback’s Truck repair. I dealt with with Rob mostly and he made the process so easy. He started out by coming out to my business and giving me a estimate on my box truck and within a couple days he had a full estimate ready for me. They came back with a very reasonable price for all repairs, so I dropped it off to him and he told me that he would have the truck ready in 6 to 7 days and I definitely didn't believe it. 6 days later I got a phone call from Rob to come pick up my box truck because it's all ready to go and waiting for me. I showed up at Roback’s and was completely blown away how awesome of a job they did. I truly couldn't believe that it was my box truck that I was picking up because it looked like it just rolled off the dealer lot. I want to thank everyone at Roback’s for being so polite and awesome with the whole process from beginning to end. I definitely recommend using them for all types of body repairs because they are definitely a top notch business. They are extremely quick and very thorough on their work. Thank you so so much to everyone at Roback’s.

Oct 18, 2022 · Robert Wrobel

Amazing experience with Robacks Repairs. Got into an accident and thought the truck would be down for a week at least. Robacks came out to give me a free estimate and told me to have my truck brought over anytime and they’ll order the parts. Brought my truck there yesterday and got it back the today in the afternoon. I definitely recommend this shop when it comes to body work repairs. Truck came out just like new with a fresh truck wash too from them.

Apr 25, 2024 · Ben Xu

I had an amazing experience with robacks. I had broken rear brackets on my box truck as well as a threshold plate that was in bad shape. no other company wanted to deal with it. Job at robacks said they would tackle the project. it was done in 1day. I was over the moon with the craftsmanship. satisfied is an understatement.

Feb 21, 2024 · Roberto Ruiz

After our 26ft box truck was made a convertible.... Roback's was responsive and quick to get our truck looking good and back on the road. After getting it back I actually think it looks a little better than it did before. Super professional, great customer service. Thank you!!!

Jan 27, 2023 · Ryan Hayes