Rivertown RV Repair Sales & Service

Rivertown RV Repair Sales & Service, located at 127 124th Ave Suite B, Shelbyville, MI 49344, operates as a specialized "Auto Repair Station" within the niche of recreational vehicles (RVs), Fifth Wheels, and travel trailers. Unlike a conventional auto repair shop that focuses on cars and trucks, Rivertown RV is dedicated to the unique needs of the "camper portion" of these vehicles, offering comprehensive services and sales of related goods to local users in Shelbyville and the surrounding regions. This specialization makes them a go-to destination for RV enthusiasts seeking expert care for their mobile homes.

The environment at Rivertown RV Repair Sales & Service is geared towards accommodating the large size and specific requirements of recreational vehicles. You can expect a dedicated facility with appropriate bays and equipment for handling RV repairs, from roof replacements to interior appliance fixes. The atmosphere is likely to be friendly and customer-oriented, as evidenced by reviews praising the "friendly" people and "outstanding" crew, including Justin, the presumed lead. While an RV repair can sometimes be a lengthy process, the aim is to provide a positive experience, with emphasis on clear communication and timely service. The business fosters a sense of community, appealing to those who prefer to "support a local small business."

Rivertown RV Repair Sales & Service offers a broad array of services specifically for the living and functional components of RVs and travel trailers. It's important to note that they do not perform mechanical or chassis repair work (e.g., engine, transmission, brakes of the towing vehicle). Their expertise lies in the "camper portion" of your RV. Their services include, but are not limited to:

• Roof Replacement & Repair: A key service, as highlighted by customer reviews where entire RV roofs were replaced, suggesting proficiency in handling major structural components. They also perform roof coating to protect and extend the life of the roof.
• Slide-out Repair: Addressing issues with the extending sections of RVs that create additional living space.
• Appliance Repair & Installation: This includes crucial components like A/C units, heaters, and refrigerators for all models and sizes, ensuring comfortable living conditions.
• Water System Repairs: Addressing leaks and issues within the RV's plumbing and water heater systems. While one review mentioned a subsequent leak after service, it indicates this is a service they perform.
• Awnings & New Awning Fabric: Repairing or replacing exterior awnings.
• Window Replacement: Repairing or installing new windows in the camper section.
• Blowout Repair: Addressing damage caused by tire blowouts to the RV's body.
• Parts Installation: Installing new or salvage parts for various camper components.
• Insurance Estimates & Work: Assisting customers with insurance claims and repairs.
• Custom RV Work & Builds: Offering customization services, including van conversions to camper vans, adding built-ins, and other personalized modifications.
• General Check-ups & Maintenance: Performing inspections to ensure the RV is in good working order, even if there's "absolutely nothing wrong with it," as one customer noted for their 5-year-old camper.

A prominent feature of Rivertown RV Repair Sales & Service is their commitment to "quality work at a fair price and quickly," as echoed by satisfied customers. The team, led by Justin, is praised for being "absolutely outstanding" and delivering on promises. Honesty is also implied through the positive tone of satisfied reviews, even when a customer might question a specific repair, the overall experience points to good intentions and effort. The business also emphasizes supporting local small businesses, which appeals to a segment of the clientele. Their extensive inventory of new, used, and salvage RV parts makes repairs simpler and often more affordable, as they can quickly access necessary components from their warehouse. This also allows for the convenience of buying camper accessories and getting them installed in the same place. Furthermore, their willingness to install parts purchased from other sellers demonstrates flexibility and a customer-first approach.

In terms of promotional information, Rivertown RV Repair Sales & Service positions itself as an "affordable option" and a great way to "save time." While specific, time-sensitive promotional offers like seasonal discounts were not provided in the given text, their inherent value proposition is a significant draw. They emphasize competitive pricing, aiming to provide services for "affordable prices" and providing a "price estimate" upfront to ensure transparency. The strong positive word-of-mouth, as seen in the reviews ("I have told everybody I know that has campers if they ever need work done these guys are the ones to use"), acts as a powerful, ongoing promotion. Their expertise in handling a wide range of RV and travel trailer issues, coupled with the convenience of being a local, specialized business, is a major selling point. The option for custom RV work and builds also attracts a specific market segment looking for personalized solutions, implicitly promoting their versatility and craftsmanship.

For RV and travel trailer owners in Shelbyville, MI, Rivertown RV Repair Sales & Service offers a dedicated and comprehensive solution for their recreational vehicle needs. With a strong focus on the "camper portion" of RVs, they provide quality repairs, maintenance, and parts, backed by a friendly team and a commitment to fair pricing. Despite one review detailing some post-repair issues, the overall sentiment points to a business that strives for customer satisfaction and delivers valuable, specialized services for the RV community.