Rick's Towing

Auto Repair StationsNew MexicoBernalillo CountyAlbuquerqueSouth San PedroCalifornia Street Southeast
Bernalillo County . New Mexico
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 505-304-8637
- www.ricktowing.com
- 347 California St SE, Albuquerque, NM 87108, USA
Operating Hours
Business hours are not available at the momentRick's Towing Introduce
Rick's Towing is a local business providing essential towing and roadside assistance services to residents of Albuquerque, New Mexico. Located at 347 California St SE, the company specializes in helping drivers with vehicle recovery, breakdowns, and other mobility issues. With years of experience in the industry, Rick's Towing aims to deliver prompt and reliable service to customers in need.
- Specialized Services: The company offers a range of towing services, including light-duty, medium-duty, and heavy-duty towing, as well as roadside assistance for vehicles of all types.
- Emergency Assistance: Rick's Towing is available to assist with vehicle breakdowns, flat tires, battery issues, and other emergencies that leave drivers stranded.
- Professional Team: The company prides itself on its team of experienced professionals who are trained to handle a variety of towing and recovery situations efficiently.
Customer feedback highlights the importance of selecting reliable towing services. While some reviews emphasize the need for clear communication, prompt service, and transparency in pricing, others have shared negative experiences with poor customer service and unmet expectations. It is essential to choose a trustworthy provider when dealing with vehicle emergencies to ensure your property and personal safety are protected.
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Rick's Towing Customer Reviews
Don’t use this shady company, if I could give a 0 I would. I contact them to tow my truck he claimed to be a mechanic hired him to work on my truck, he ignored my calls and messages for 2 weeks. Told me what was wrong with it, paid him he ignored my calls and messages for another two weeks. Told him I need my truck if you can’t fix it I’m going to have to take it elsewhere. After my truck was broken down for a month! I live alone need my truck for work and to buy groceries, He never gave an estimate or a deadline. Or a receipt of everything he did when he finished. He said it was fixed don’t have to. Paid him for his labor, later on I found out he did modifications to my battery wires and the end of the terminals I didn’t agree to, he bought the wrong battery so that’s probably why he modified it. The old battery was a side terminal battery he bought a top battery terminal. Don’t know if he bought it or it’s just a used battery that he had around no receipts were given to me that indicates he bought it. Stole my cbd pen, my rosary that I had in the truck is broken, my rear view mirror was broken off damaged my window, my prescription eye glasses were stole or lost there not there anymore in the glove compartment. Lost my key to my door. He said he’ll replace it never did. The very next day after getting my truck it broke down didn’t want to start in the morning shady company don’t bring your business here. Texted him that it broke down need a tow, need you to check it out thought it was fixed? Just ignored my messages. Had to take it to a different mechanic he fixed it in 1 day. Now it runs fine. Contacted him to replace the key still hasn’t answered, he’s ignoring me so bottom line don’t trust this company with your business, or property.
Jun 30, 2024 · DeosAltare
Called around 1:30am for a simple here and there towing service. Confirmed that he’d be there twice, never showed up after 3 hours and when we tried calling, he never answered. Sad excuse for a company. Pure laziness and poor customer service. I spit on this one.
Jun 30, 2024 · Amanda Grossetete
Had a great experience. Super friendly but professional Cuban man he picked up my car in the other side of town on his flat bed tow truck on a Friday during rush hr and had it safely parked in front of my home. Will definitely use him again.
Jun 09, 2023 · Dalila Sotelo
I recently had a car stolen and abandoned. Rick's Towing was called by APD to pick it up. Nate was easy to work with and very helpful. Can confirm that it's a cash business, just a head's up to new costumers.
Oct 11, 2023 · Jason Stone
I was stuck on the freeway (I40) twice and got awesome service very quickly and efficiently! Would recommend this company very highly. Don't hesitate to call when your car breaks down and you need to be towed. Seems to also be a more economical towing company than many here in town. I have used them on more than one occasion and would never call anyone else and pay a higher price to be towed here in town. It's worth the wait for their service.
Oct 04, 2015 · John Pantea
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