Richmond Auto Repair & Transmission, LLC

Did an AMAZING job replacing my battery for me in MINUTES. My battery died in my driveway and they came to assist immediately after contacting them. I had bought the battery and they installed it so fast, my car was ready and i was out my driveway in less than 10 minutes! They have raised my standards for auto repair experiences. This is the only place i will visit from now on!

Dec 12, 2024 · Tareen Chowdhury

Really great location! Got my oil changed today, the technicians were very quick, thorough and answered all of my questions. Even stopped by the deli next door to grab a snack while I waited. The whole process was very quick and easy. Definitely reccomend this garage!

Oct 13, 2024 · Albert

I strongly advise against bringing your car to this shop. My experience was nothing short of a disaster. They kept my car for three weeks, and every time I picked it up, something else was broken within minutes of driving it. I had to return five separate times, and each time, they claimed to fix one issue only for another to appear. They even got me two parking tickets while the car was in their possession, which is completely unacceptable. Their lack of professionalism and knowledge is evident—they’re clearly experimenting with vehicles rather than fixing them. They initially told me fixing the transmission would resolve everything, but then tried to charge me an additional $4,000 for more supposed problems. On top of that, they caused my alternator to fail, forcing me to replace it as well. My car came out of their shop in far worse condition than when I brought it in. Save yourself the stress, time, and money by avoiding this place altogether.

Sep 12, 2024 · Maryo Ayoub

After someone hit my car they fix my car for me good so I ended taking it again when the second time I hit my car 3 different minor spots a. I took my car for estimate I was told they will fix everything for $1000. I also got same estimate from someone else but I took it to them because they previously fixed it good. I trusted them. I got a call from him saying he can not fix the dent but fix everything else for that price I had no choice to to agree to it because I was going to Virginia I couldn’t take my car in that condition. I was so angry when I picked up my car there not only dent but the paint was not fix and the paint job done was so horrible on my expensive BMW. They just run a marker on the dent side to hide the scratches which I could have done my self. He said to bring it back he will fix it the run down paint job on rare end of the car took it back they made me wait forever while I had my twins crying in the car when he saw I was leaving he came back looks at my car I asked him how much additional to fix the dent he said he will talk to his boss and all and he never called back. I am not taking my car back to this dishonest place.

May 09, 2024 · Heela Lodeen

Over Labor Day weekend, I noticed that my Mercedes was leaking fluid, I went to Richmond Hill Auto Repair and Transmission because the business had received very good reviews. This was the Sunday of Labor Day weekend. Alvin took a look at the car for me and said I had lost a lot of transmission fluid. He recommended that I should not drive the car and he offered to drive me home. He was able diagnose the problems, get the parts and somehow get the car back to me by Wednesday morning even though it was a holiday weekend. I thought Alvin and his team were professional, he kept in contact with me and his price was absolutely fair for the work that had to be done. Based on this experience I would highly recommend this shop and Alvin for auto repairs.

Sep 10, 2024 · Russ LoCurto

I had an excellent experience at richmond auto repair! The staff were friendly, knowledgeable, and honest throughout the entire process. They took the time to explain everything clearly and made sure I felt confident in the work being done. The service was quick, professional, and reasonably priced. My car is running perfectly now, and I couldn’t be happier. Highly recommend this place to anyone looking for trustworthy and high-quality auto service!

Apr 14, 2025 · Alonzo Russell

Dodged a bullet with this place. I had low oil coolant levels and they couldn’t figure out what it was. After 4 hours of “inspecting it” they said my oil cooler was failing and oil was by passing the coolant. They still didn’t explain why my coolant level was low but they said this would fix it. I’m a DIY’r so that didn’t make sense to me and didn’t give me the confidence. They said they could replace the oil cooler for $1000-$1300. I said I’d think about it and walked away. I went to another mechanic for a 2nd opinion, and they said my water pump was leaking which is what was causing low coolant levels. He showed me the leak. Oil cooler was fine. I got the job done with the other mechanic and the issue is resolved. Now imagine if i went with this shop and got my oil cooler replaced and still had the issue because it wasn’t my cooler, it was my water pump lol. Listen to people who leave reviews here. They won’t steer you wrong. This place is sketch with a bunch of young guys learning how to work on cars ***In response to what they replied to, “do your research”, the attached pictures here does not look like an oil cooler failing or leaking. That is clearly the water pump right above the leak. For those who don’t know, that circle thing is the water pump and that pink fluid is the coolant. The picture shows coolant leaking out of the water pump. Again listen to these comments and be careful when taking your car here. They clearly don’t take accountability for their misdiagnosis. Imagine them working on your vehicle.

Mar 02, 2025 · Ryan Lebanese

Richmond Auto repair is a good great shop. I am so happy, the guys there helped me get my car on the road when I was having front end problems. Will definitely go back for any work my car may need in the future. I recommend this shop to anyone with car problems. Thank you so much for helping.

Apr 18, 2025 · Paul Florek