Rex Radiator Sales & Distribution

Rex Radiator Sales & Distribution, located at 367 Evergreen St, Bensenville, IL 60106, USA, operates as an established Auto Repair Station primarily specializing in radiators, cooling systems, and fuel delivery components. With a history extending back to 1909, Rex Radiator has positioned itself as a significant provider of parts and repair services for a wide array of vehicles and industrial needs across the Midwest. They serve not only individual vehicle owners but also heavy-duty, agricultural, off-highway, and stationary generator applications.

The business's environment, while not explicitly detailed in terms of aesthetic descriptions, can be inferred from its specialized nature. As a sales and distribution center for radiators and related parts, it likely features a functional and organized space dedicated to inventory management, parts sales, and repair operations. Given their extensive service offerings for various vehicle types, including large trucks and industrial equipment, the facility is presumably equipped with the necessary tools, bays, and space to handle these larger vehicles and components. Their long-standing presence in the industry suggests a well-established operation, focused on efficiency in handling parts and repairs. The address in Bensenville is one of multiple locations Rex Radiator maintains to serve the broader Chicago metropolitan area, Northwest Indiana, and Southern Wisconsin.

Rex Radiator Sales & Distribution offers a comprehensive suite of services centered around vehicle cooling and fuel systems. Their core offerings include the sale of new radiators, condensers, air conditioning components, and other heat transfer and engine cooling parts. Beyond sales, they provide crucial repair services such as radiator repair, recoring, and welding. Recoring is a notable service where only the radiator core is replaced, often providing a more cost-effective alternative to full replacement while retaining existing brackets and tanks. They cater to a diverse range of vehicles, including automobiles, trucks, tractors, construction equipment, forklifts, boats, RVs, and stationary generators. Their team of technicians is reportedly trained and experienced in various aspects of repair, welding, and recore services, aiming to deliver expert solutions for cooling and fuel system issues.

From the information available, Rex Radiator's features include a long history of operation, indicating significant experience and longevity in the industry. They emphasize their expertise in cooling systems, A/C, and fuel delivery, stemming from over a century of experience. They also highlight their extensive inventory of parts, with claims of same-day delivery for most in-stock items, and a commitment to helping customers find the "right part for the right price." They offer both new aftermarket parts and repair services, providing options for different customer needs and budgets. The company's reach extends across the Chicago area and beyond, with multiple locations to facilitate distribution and service.

However, it is important to provide an objective introduction based on all available information, which includes customer feedback. Some recent customer reviews regarding the Bensenville location present a different perspective on the service experience. Multiple customers have reported issues with customer service, describing interactions as "rude" and "unprofessional." Concerns have also been raised regarding price discrepancies, with initial quotes allegedly increasing unexpectedly after repairs were completed, leading to "vague and rude" explanations when customers sought clarification. Furthermore, there have been instances where the quality of work was questioned, with one customer stating their "radiator started leaking the next day after the repair," indicating potential quality control issues. These reviews suggest that while the company possesses a broad scope of services and a long history, there may be inconsistencies in customer interaction and repair outcomes that prospective clients should be aware of. It's also worth noting that some positive reviews for other Rex Radiator locations exist online, indicating that experiences can vary across their branches.

Promotional information, beyond the general claims of competitive pricing and extensive inventory, is not extensively detailed. However, their website indicates that they occasionally offer coupons for additional discounts. For the most current and specific promotional offers, customers are advised to contact the Bensenville location directly using the provided phone numbers: (630) 595-4664 or +1 630-595-4664. Given the mixed feedback, it would be prudent for new customers to confirm pricing upfront and seek detailed explanations for any changes to avoid misunderstandings. Rex Radiator Sales & Distribution, as an Auto Repair Station, aims to provide solutions for cooling and fuel system needs, but potential clients should weigh the breadth of their services against the reported customer experiences.