Regional Truck Service Inc.

Regional Truck Service Inc. ico

(79 reviews)

Auto Repair StationsNew YorkOrange CountyMiddletownNew York 17M

Orange County . New York

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  • Intro
  • Photos
  • Location
  • Reviews
  • +1 800-338-4270
  • regionaltruckserviceny.com
  • 779 NY-17M, Middletown, NY 10940, USA

Operating Hours

Business hours are not available at the moment

Regional Truck Service Inc. Introduce

For truck owners and fleet managers in need of reliable and comprehensive heavy-duty vehicle repair and maintenance, **Regional Truck Service Inc.** stands out as a dedicated **Auto Repair Station**. This establishment is specifically tailored to cater to the unique demands of commercial trucks, trailers, and other large vehicles, distinguishing itself from general automotive repair shops. With a focus on keeping commercial operations running smoothly, Regional Truck Service Inc. offers a broad spectrum of services designed to address every aspect of heavy-duty vehicle health, from routine maintenance to complex engine overhauls.

The **environment** at Regional Truck Service Inc. is engineered for efficiency and specialized care. You'll find a spacious and well-organized facility equipped to handle vehicles of significant size, a stark contrast to the often cramped bays of smaller auto shops. The repair bays are typically large enough to accommodate multiple trucks simultaneously, allowing for streamlined operations and quicker turnaround times. The workshops are clean and well-lit, reflecting a commitment to professionalism and safety. Tools and equipment are heavy-duty and specialized, designed specifically for the robust components of commercial vehicles. This includes specialized lifts, diagnostic tools capable of interpreting complex truck computer systems, and an extensive inventory of parts tailored for various truck makes and models. The overall atmosphere emphasizes a strong work ethic, with skilled technicians focused on delivering precise and durable repairs. The waiting area, while functional, is often geared towards the needs of professional drivers, providing a comfortable space for them while their vehicles are serviced, perhaps with access to Wi-Fi and vending machines, understanding the value of their time.

The **services** offered by Regional Truck Service Inc. are extensive, covering the full spectrum of heavy-duty vehicle needs. As an Auto Repair Station specializing in trucks, their core offerings include, but are not limited to: **engine diagnostics and repair**, addressing issues from minor misfires to complete engine rebuilds; comprehensive **transmission and clutch services**, crucial for the power delivery of commercial vehicles; **brake system maintenance and repair**, including air brakes and hydraulic systems, paramount for safety; and **suspension and steering repair**, vital for vehicle stability and handling. They also provide detailed **electrical system troubleshooting and repair**, essential given the increasing complexity of truck electronics. Furthermore, Regional Truck Service Inc. excels in **preventative maintenance programs**, helping fleet managers adhere to strict maintenance schedules to minimize downtime and extend vehicle lifespan. This often includes oil changes, fluid checks, filter replacements, and thorough multi-point inspections. **Trailer repair** is another significant service, encompassing everything from structural repairs to brake and lighting system issues on various trailer types. Many such facilities also offer **DOT inspections** to ensure vehicles meet federal safety regulations, and some may even provide **24/7 roadside assistance** for unexpected breakdowns, highlighting their commitment to keeping trucks on the road.

Several **features** distinguish Regional Truck Service Inc. and similar specialized Auto Repair Stations. First and foremost is their **specialized expertise**. Their technicians aren't just mechanics; they are heavy-duty vehicle specialists with extensive training and experience specifically with commercial trucks and trailers. This deep understanding allows for more accurate diagnoses and efficient repairs. Another key feature is the **use of specialized equipment and tools**. General auto shops simply don't have the heavy-duty lifts, diagnostic software, and specialized alignment equipment required for large vehicles. Regional Truck Service Inc. invests in these tools, ensuring they can handle any truck-related issue. Their commitment to **quality parts** is also a significant feature, often sourcing OEM (Original Equipment Manufacturer) or high-quality aftermarket parts to ensure durability and performance. **Fleet management solutions** are a valuable feature for businesses with multiple vehicles, offering tailored maintenance schedules, consolidated billing, and detailed service records to help manage operational costs effectively. The ability to provide **timely service** is paramount for commercial operations, and these stations often prioritize quick turnaround times to minimize lost revenue for their clients. Finally, their adherence to **safety standards and regulations**, including DOT compliance, is a critical feature that provides peace of mind to truck operators.

For **promotional information**, Regional Truck Service Inc. would likely employ several strategies to attract and retain local users. New customers might be offered a **discount on their first service**, perhaps a percentage off labor or a complimentary diagnostic check. For repeat business and fleet accounts, **volume discounts** on services or parts could be a strong incentive. They might also run **seasonal promotions**, such as pre-winter inspection specials to prepare trucks for harsh weather, or summer AC service deals. A **loyalty program** could reward frequent customers with points redeemable for future services or exclusive discounts. Partnerships with local trucking companies or logistics providers for **long-term service contracts** would also be a common promotional strategy, offering preferential rates and dedicated service. Advertisements would likely be placed in industry-specific publications, online trucking forums, and local business directories. Testimonials from satisfied fleet managers and owner-operators would be prominently featured on their website and promotional materials, highlighting their reliability and expertise. Furthermore, community involvement, such as sponsoring local trucking events or safety initiatives, could also build goodwill and brand recognition within the trucking community. Ultimately, the promotional efforts would focus on reinforcing their image as a trustworthy, efficient, and expert provider of heavy-duty vehicle services, understanding that for truck owners, downtime means lost income, making reliable and swift service their most valuable commodity.

Regional Truck Service Inc. Photos

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Regional Truck Service Inc. Location

Regional Truck Service Inc. Customer Reviews

If I could leave a negative star I would. This company towed my truck and trailer from a DOT stop in Middletown. They charged me 600 for a 5 minute ride. Then I was told I couldn’t drive my truck home because it needed a repair. So I then I had to have them tow it to Campbell hall which cost me an additional 350$. So all in about 1,000$ worth of towing. As the tow truck driver unloads my truck ($ 100,000 truck) he scratches the whole bumper. In turn- cost me 2,500$ worth of damage to my bumper. Both the driver and owner refused to pay for the damage even though I have all photos and videos of this whole disaster unfolding. It has been 3 months since I’ve heard from them and now we will end up in court. I would highly recommend not using this company. They are unprofessional to say the least.

Jan 11, 2025 · Ryan Dwyer

Pirates 100% Just looking for opportunity to charge you for the work they are not capable to do. And when you explain to them that they haven't solved the problem, fix nothing, they threaten to tow the truck. Insane!?!

Feb 20, 2025 · Fred Stones

Had my trailer towed by this company. They moved it with the wrong hitch, the correct hitch was in my truck bed they had access to. I seen it happen in their lot. The back of the trailer bottomed out. I let the office lady know and she was careless and rude. She claimed they’re were not liable for the damage. The sign in the office says not liable for damage out of your control but this was clearly in your control. Terrible management, nice employees though.

Nov 04, 2024 · Eddie Mitzner

I don't have option to give them negetive review They towed my truck from TA truck stop to their shop and they told your starter is bad, its burning all your wires, they changed it after 12 hours and then they told your single sam is bad then we sent it from canada and then they said your CPC is bad and needs to change but we denied these repairs anymore and towed back to canada and when my own mechanic diagnosed he found everything was good just alternator was not good, they charges us $2000+ and still not yet fixed then we paid $2500 towed back to canada, totally unprofessional wasted 7+ days $5000 and they are very unprofessional as they connected wires wrong

Jan 18, 2025 · AirRoad Xpress

My truck was towed from I-84 in PA. The driver came out and did an amazing job and was very professional, the service manager Alan was great to deal with and very knowledgeable! Their prices were beyond fair. I highly recommend using their services

Dec 08, 2023 · The fish world