Redford Auto Repair and Collision III

For residents in and around Redford Township, Michigan, keeping your vehicle in top condition is essential. When it comes to automotive care, **Redford Auto Repair and Collision III** presents itself as a local option for a wide array of services. Located conveniently at **12850 Inkster Rd, Redford Township, MI 48239, USA**, this establishment operates within the "Auto Repair Stations" platform category, indicating its primary focus on providing comprehensive vehicle maintenance and repair solutions.

Redford Auto Repair and Collision III is situated on Inkster Road, a readily accessible thoroughfare in Redford Township. While specific details about the waiting area or customer amenities are not readily available, the location itself suggests a standard auto repair shop environment, designed to accommodate vehicles for various services. Customers can typically expect a designated drop-off and pick-up area, and likely a customer service counter where inquiries and appointments are handled. Given its category as an "Auto Repair Station," the facility is equipped with the necessary bays, lifts, and diagnostic tools to perform mechanical and body work. The presence of a phone number, **(313) 532-5000**, and a mobile number, **+1 313-532-5000**, suggests multiple points of contact for customers, facilitating scheduling and communication.

As an "Auto Repair Station," Redford Auto Repair and Collision III offers a broad spectrum of services to address common vehicle issues and maintenance needs. Their name, "Auto Repair and Collision," clearly indicates two primary areas of expertise: general mechanical repairs and body work following accidents. For mechanical repairs, customers can anticipate services ranging from routine maintenance such as oil changes, tire rotations, and fluid checks, to more complex diagnostics and repairs. This would include, but is not limited to, engine diagnostics and repair, brake system services, transmission work, suspension and steering repairs, electrical system troubleshooting, and heating and cooling system maintenance. The "Collision" aspect of their name signifies their capability to handle body damage, including dent removal, paint repair, frame straightening, and replacement of damaged body panels. They are positioned to bring a vehicle back to its pre-accident condition, both aesthetically and structurally.

The core features of Redford Auto Repair and Collision III revolve around their ability to provide both general auto repair and specialized collision services under one roof. This can be a significant convenience for customers who might require both mechanical attention and body work after an incident. The customer reviews offer a mixed perspective on their service quality and customer experience. One customer lauded their "top-notch" customer service, highlighting their ability to repair "significant damage" and make the car "look brand new." This individual emphasized the team's "attention to detail" and their commitment to keeping the customer "informed every step of the way." This positive feedback suggests a focus on quality workmanship, communication, and customer satisfaction, which are crucial features for any auto repair business. The ability to handle complex collision repairs effectively is a key feature that would attract customers seeking comprehensive solutions.

However, another customer's experience sheds light on potential inconsistencies. This individual reported an issue with a coolant leak immediately after a repair, followed by a discovery that incorrect coolant was used. This particular review raises concerns about diagnostic accuracy, thoroughness of work, and integrity in parts usage. The customer's assertion of "deliberate and deceitful" actions regarding the coolant type is a significant red flag, suggesting that while some customers experience exceptional service, others might encounter issues that require closer scrutiny. This highlights the importance of customers being vigilant and, if possible, having some understanding of their vehicle's needs and components. While the positive review emphasizes pride in work and customer value, the negative review underscores the need for consistency in service delivery and adherence to proper procedures and part specifications.

For local users in Redford Township, Redford Auto Repair and Collision III's existence offers a convenient option for both unexpected repairs and planned maintenance. Their dual focus on general auto repair and collision services makes them a potentially one-stop shop for diverse automotive needs. Given the mixed customer feedback, it would be advisable for potential customers to approach with an informed perspective. When considering their services, especially for more complex or critical repairs, local users might benefit from:

• **Seeking Estimates:** Always obtain a detailed written estimate before any work begins, outlining parts and labor.
• **Asking Questions:** Don't hesitate to ask about the parts being used, their origin (OEM, aftermarket), and the specific procedures involved in the repair.
• **Understanding Your Vehicle:** A basic understanding of your vehicle's requirements, such as the correct type of fluids or parts, can be beneficial, as demonstrated by the customer who identified the incorrect coolant.
• **Reviewing Online Information:** While individual experiences vary, consulting multiple reviews and perhaps even visiting the shop in person for a preliminary assessment can provide a more comprehensive picture.

While specific promotional offers or discounts are not publicly detailed, auto repair shops often provide services such as diagnostic checks, seasonal maintenance packages, or discounts for new customers. Local users might inquire about any ongoing promotions directly when contacting the shop. The convenience of their location on Inkster Road is a significant draw for local traffic, and their specialization in collision repair positions them as a key resource for post-accident vehicle restoration. Ultimately, Redford Auto Repair and Collision III serves as a local automotive service provider, offering a range of repairs and collision work, with customer experiences that highlight both areas of strong performance and areas where vigilance from the customer's end might be warranted.