Red's Garage

Auto Repair StationsNew YorkWestchester CountyPort ChesterMidland Avenue
Westchester County . New York
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- +1 914-939-2359
- www.redsgarage.com
- 25 Midland Ave, Port Chester, NY 10573, USA
Operating Hours
Red's Garage Introduce
Welcome to Red's Garage, a long-standing and highly reputable auto repair station dedicated to providing comprehensive vehicle services and a wide range of auto parts. With a history stretching back to 1944, Red's Garage has established itself as a cornerstone in the community, serving the automotive needs of local users with expertise, honesty, and a commitment to quality. Operating under the platform category of "Auto Repair Stations," Red's Garage is a one-stop shop for both preventative maintenance and complex repairs, catering to cars, SUVs, minivans, and commercial trucks, including fleet maintenance.
Red's Garage operates in a professional and well-maintained environment. While specific details about the aesthetics of the waiting area or service bays are not extensively publicized, customer testimonials frequently highlight a sense of professionalism and a clean, organized space. Reviews often describe the facility as "very clean" and the garage itself as organized, suggesting a commitment to a tidy and efficient workspace. This cleanliness not only reflects well on the business but also contributes to a positive customer experience, assuring clients that their vehicles are in a cared-for setting. The staff are consistently described as friendly, knowledgeable, and professional, creating an approachable and comfortable atmosphere for customers. This welcoming environment, combined with clear communication, helps alleviate the stress often associated with vehicle repairs.
Red's Garage offers an extensive array of services, covering nearly every aspect of vehicle maintenance and repair. Their specialization extends to both domestic and imported vehicles, ensuring a broad clientele can be served effectively.
- Car, SUV & Minivan Repair: This encompasses a full spectrum of services, including diagnostics, routine maintenance, and complex repairs for engines, transmissions, and electrical systems. They handle everything from check engine light diagnosis and emissions repair to oil changes, tire service and repair, and brake services.
- Truck Repair & Fleet Maintenance: Recognizing the unique demands of commercial vehicles, Red's Garage provides specialized repair and preventative maintenance for fleets of commercial trucks, 4x4s, pickups, and vans. This service is crucial for businesses relying on their vehicles for daily operations, ensuring minimal downtime and optimal performance.
- Snow & Ice Equipment: A standout offering, Red's Garage is equipped to handle snow removal and ice control equipment, including snowplows and spreaders. This seasonal specialization makes them a valuable resource for individuals and businesses preparing for winter conditions.
- Inspections & Emissions: Red's Garage conducts thorough vehicle inspections and emissions testing, ensuring vehicles meet regulatory standards and operate efficiently. This is often a critical service for vehicle registration and compliance.
- Advanced Diagnostics: With Master ASE-certified technicians, Red's Garage excels in diagnosing even the most elusive vehicle issues. Customers frequently praise their ability to "fix issues others can't" and "get to the bottom of the repair or issue."
- Aftermarket/Performance Part Installation: For those looking to customize or enhance their vehicles, Red's Garage offers installation services for aftermarket and performance parts, from lowering springs and lift kits to turbo installations.
- Specialized Services: They have particular expertise in Mazda platforms, with previously Mazda Certified personnel who are up-to-date on maintenance guides for these vehicles. They also work on diesel vehicles and handle critical components like timing belt replacements.
- Steering & Suspension Repair: Ensuring a smooth and safe ride, their team is adept at diagnosing and repairing all issues related to steering and suspension systems.
- Engine and Transmission Replacement: For major mechanical failures, Red's Garage provides comprehensive engine and transmission replacement services, from sourcing the right parts to meticulous installation.
- AC Services and Cooling System Service: Essential for comfort and engine health, they offer maintenance and repair for air conditioning and cooling systems.
Several key features distinguish Red's Garage in the competitive auto repair landscape:
- Decades of Experience: Established in 1944, Red's Garage boasts a long and storied history of serving Westchester and Fairfield Counties in New York and Connecticut, and more recently, North Aurora, IL. This extensive experience translates into deep industry knowledge and reliable service.
- ASE-Certified Technicians: The presence of Master ASE-certified technicians underscores their commitment to high standards of technical proficiency and expertise. This certification ensures that repairs and services are performed by highly qualified professionals.
- Customer-Centric Approach: Customer satisfaction is a paramount value at Red's Garage. Testimonials consistently highlight their honesty, integrity, and transparent communication. They prioritize keeping customers informed about repairs, costs, and timelines.
- Honesty and Transparency: Many customers commend Red's Garage for being "honest and fair," and for never pushing unnecessary work. They are known for providing clear explanations of needed repairs and demonstrating worn parts when replaced.
- Timeliness and Efficiency: Red's Garage strives to service and repair vehicles in a timely manner, with many reviews mentioning "quick" and "efficient" service. They are also known for their ability to fit in emergency appointments.
- Quality Parts and Warranty: They commit to using only products that are safe and provide service that equals or exceeds manufacturer recommendations. In some locations, they offer a 2-year/24,000-mile warranty on parts and labor, providing customers with peace of mind.
- Accommodation of Customer-Supplied Parts: In some instances, Red's Garage is willing to install parts that customers have purchased themselves, offering flexibility and potentially saving customers money.
- Ability to Fix Complex Issues: A recurring theme in reviews is Red's Garage's capability to diagnose and fix problems that other garages have struggled with, showcasing their advanced diagnostic skills and problem-solving abilities.
Red's Garage periodically offers promotions to attract and retain customers, reflecting their commitment to providing value. While specific ongoing promotions may vary, some examples include:
- Discounts on Services: Offers such as "$10 Off" on certain services have been noted, encouraging customers to take advantage of their expertise.
- Competitive Pricing: Customers frequently mention that Red's Garage offers "reasonable prices" and are often "inexpensive compared to the dealership." Some locations even claim to "beat any competitor's quote if provided in writing," highlighting their competitive edge.
- Flexible Financing Options: To make services more accessible, Red's Garage works with various extended warranties and may offer flexible financing options.
- Online Engagement: While not a direct promotion, their active engagement with customer reviews and testimonials online serves as a powerful form of promotion, building trust and showcasing their positive reputation.
Red's Garage stands out as a reliable and customer-focused auto repair station. Their long history, comprehensive service offerings, certified technicians, and commitment to honesty and transparency make them a highly recommended choice for vehicle owners seeking dependable maintenance and repair services. Whether it's a routine oil change, a complex engine issue, or specialized truck and snow equipment service, Red's Garage aims to provide a professional, efficient, and satisfactory experience for every customer.
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Red's Garage Customer Reviews
I brought my pick up truck in there for a battery and to reset the power steps and they definitely ripped me off close to $500 so just keep your self-aware. They will rip you off if you're not mechanically incline.!!!
Oct 21, 2024 · Lucia Montefuscoli
Honest, reliable, quick - we could not have had a better experience! These guys are the best. We brought our 10 year old Subaru Forester into the Subaru Stamford dealership for a rattling noise and we were quoted 11K to repair a "mechanical failure" with the engine. Thank god we brought it to Red's for a second opinion. Joe Jr. squeezed us in to be seen right away and upon arriving did a quick check of our engine oil to discover that there was literally no oil. Can you believe this is how Subaru Stamford returned our car to us?! Especially after we paid them $700 for a synthetic oil change/tune up less than four months prior... Upon further inspection, Red's determined that aside from not having oil it in the engine was running fine. When we picked our car up - Joe Sr. took the time to show us how to check the oil and top it off ourselves. Everyone from Joe Sr., Joe Jr., to Benito at the front desk was awesome, helpful, professional and knowledgeable. We will absolutely be returning with all of our automotive needs.
Sep 27, 2023 · Katherine Sotzing
This is the 2nd time I've been to Red's Garage. The 1st time they replaced the lower control arm in the front for about $500, doing a custom job because I broke off the pinch bolt and drilled it crooked. The dealer quote was about TWICE that. That was over a year ago and it's still perfect. This time it was wheel bearings. I delayed the repair because I insisted they use a particular part (probably a mistake) and they didn't complain or try to talk into using their standard part. I got the car back the next day and Joe was nice enough to retrieve our car from down the street so we wouldn't have to wait in the rain. My wife commented on how silent the car was on the way home saying even the creaks are groans on any car with 90k miles seem to be gone. They even adjusted the parking brake and took a picture of broken spring BUT didn't try to talk into doing the repair with them, not 1 word and they left it up to me (turns out Subaru repairs it for free under a recall). These guys are really honest, which is rare in the auto repair industry in my opinion. There's also polite and professional. Next time I'm going to use parts THEY suggest rather than using parts I suggest. Honest, nice, competent, professional guys. Whats not to like?
Aug 14, 2023 · Chester Hunnyhugger
this place is terrible. they charged us 750 for a diagnostic and to add a wire, we were desperate and they took advantage. We could have gotten that repair for way cheaper somewhere else. Then they returned our car with our handle broken and lied about breaking it, claiming it was like that already which was not true. they agreed to fix it but then left the lock still didn't work so we had to go back 3 times. they were extemely rude and denied breaking our car and overcharged us by so much.
Sep 21, 2023 · Grettle Lyn
I own a 25-year-old Ford Econoline conversion van, highly modified with high roof and wheelchair lift that stows under the vehicle and raises/lowers a passenger from the ground into the side doors of the vehicle. I use it to transport my son. We were at a doctors appointment when the lift began malfunctioning, making it difficult to unload my passenger. I finally was able to get him on the ground but then the lift got stuck in the up position while being stowed. Now I was unable to move the lift, close the side doors or operate the vehicle. I called Red’s Garage in desperation. I had had my vehicle serviced there previously but not the lift. After hearing my problem, Benito advised that the mechanics were out at that moment, but he would call me back when they returned. About 20 minute later, Benito called back to let me know that Joe and Juan were outside with the vehicle and they needed the keys and remote control for the lift and doors. I delivered that to them and returned to the doctors appointment. Thirty minutes after that, the appointment finished, I went out to discover that they had diagnosed the main problem (a broken hydraulic hose and leaked-out fluid) and were just about done fixing that after running back to the shop for parts and fluids. They further diagnosed an alignment problem with the lift but fixed it temporarily so I could get my son home and return to the shop for the alignment repair. I cannot say enough how grateful I am to these guys. They were kind and empathetic, possessed great technical skills and knowledge (I didn’t even know they were experts on the mechanical lift, I just knew about their vehicle expertise), and probably didn’t charge me what they should have given the incredible amount of work they did in a small amount of time. Needless to say, I will be a loyal customer for a long time. Thank you, Joe, Juan and Benito.
Mar 14, 2023 · Larry R.
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