Reckommended Collision

For vehicle owners in Hayward, CA, seeking automotive repair services, **Reckommended Collision**, located at 23520 Clawiter Rd, Hayward, CA 94545, USA, operates within the broad category of Auto Repair Stations. While the name "Collision" typically suggests a focus on auto body and accident repair, the publicly available information, specifically a customer review, indicates that this establishment also engages in general mechanical repairs. This introduction aims to provide an objective overview based on the single detailed customer review available.

Regarding the **environment** of Reckommended Collision, the provided review does not offer specific details about the physical appearance of the shop, its cleanliness, or its waiting area. However, the customer's experience strongly suggests an environment where communication and transparency might be lacking. The customer mentions a mechanic named Haseeb, and describes a situation where a receipt was not provided due to a printer issue, and subsequent attempts to address unresolved problems were met with unreturned calls. This indicates an environment that, at least in this particular customer's experience, did not prioritize clear documentation or follow-up communication after service. The phrase "hiding calls not answered" suggests a challenging post-service environment for resolution of issues. While this is a single customer's perspective, it provides the only available insight into the operational environment from a customer's viewpoint. The customer's strong negative sentiment ("he is scam and fake") contributes to a perception of an untrustworthy environment, at least from that individual's perspective.

The **services** purportedly offered by Reckommended Collision, as detailed in the customer review, encompass various mechanical repairs. In August or September 2020, a Honda Odyssey '07 was brought in for several issues, including:

• Clicking noise from the steering wheel (hard while turning)
• Badly clicking axles while turning (both left and right)
• Motor oil leakage
• Front brakes replacement

The customer was informed that both front axles were changed, the power steering pump was replaced, the motor oil leakage was fixed, and the front brakes were replaced. This indicates a range of general mechanical services, including suspension, steering, drivetrain, and braking system repairs. However, the review explicitly states that after paying $900, the "clicking was there and steering was still hard at turns, and brakes not working well." Furthermore, the mechanic later contradicted his earlier claim about replacing the brakes. This discrepancy raises significant concerns about the actual scope and effectiveness of the services rendered, particularly in contrast to what was charged. While the *intended* services were comprehensive mechanical repairs, the *actual* execution and resolution of these services, according to the customer, were problematic.

The **features** of Reckommended Collision, based on the provided review, are primarily characterized by the customer's negative experience. One critical feature highlighted is the **lack of transparency and documentation**. The failure to provide a receipt when requested, with the excuse of a non-functioning printer, is a significant red flag in any auto repair business. This absence of documentation makes it difficult for customers to verify services rendered or claim warranties. Another prominent feature, from this customer's perspective, is the **ineffectiveness of the repairs**. Despite significant charges, the original problems with steering, axles, and brakes allegedly persisted or were not adequately addressed. This directly impacts the core promise of an auto repair service: fixing the vehicle. The **poor post-service communication and follow-up** is another notable feature. The mechanic's alleged unresponsiveness to calls when the customer tried to address the lingering issues is a severe detriment to customer satisfaction and trust. The claim that the mechanic "falsely claims to fix your car" and "charges lots of money" points to a feature of potentially misleading practices and questionable pricing for unfulfilled services. While the business name "Reckommended Collision" implies a positive connotation, this specific customer's experience presents features that are contrary to what a reliable auto repair station should embody. The customer also questions if the mechanic is "licensed or not," which, if true, would be a critical negative feature regarding professional legitimacy.

In terms of **promotional information**, the provided data does not include any explicit marketing materials, advertisements, or positive testimonials that would promote Reckommended Collision. Instead, the sole available review serves as a highly negative form of "anti-promotion." Phrases like "he is scam," "falsely claims to fix your car," "charges lots of money does not give the receipts at all," and "hiding calls not answered" are direct warnings to potential customers. For any local user researching this business, this review would be the primary piece of "promotional" information, albeit a highly damaging one. While the business is listed as an "Auto Repair Station," the customer's detailed account strongly advises caution. Without any counterbalancing positive reviews or official business information, the available data paints a picture that would likely deter new customers rather than attract them. A business's reputation, built on customer experiences, is its most potent promotional tool, and in this specific instance, the shared experience is overwhelmingly negative, serving as a cautionary tale for those seeking automotive services at this location.