Rapid Recovery

Towed my rental car from the apartment I live at after only being parked for about 3 hrs. They also damaged the vehicle in the process. We need better legislation here in MN to protect us from these predatory companies.

Sep 22, 2024 · Benjamin Ullom

Utterly trash establishment end to end. Unlike most reviews here, I did not have a car towed. I was forced, however, to deal with their completely uninformed, untrained, unwilling staff who were very ready to make unfounded promises and waste my time several times. Make no mistake. This company makes money based on how long they can keep things, and it the only thing they are good at.

Dec 18, 2024 · Ashley Ackley

Oct 19 2023, my friend and I went to the Handsome Hog for dinner. We parked in the lot where we noticed the arm for the parking lot was up. This is not a usual occurrence as I frequent this establishment often and had been there within the last 30 days or so. This was my friend’s first and she asked did we need to pay to park, I said, “no” when the arm is up it is not required. We saw the pay box, but it had no instructions on it, so we went inside. We parked at Handsome Hog from approx. 545p and left at about 9pm. During our stay no one within the restaurant made us aware of the new parking lot rules or that it was under new management. To our shock and great disappointment our cars were gone. This is when we discovered the tow sign on the old parking arm and on a faded sheet of paper with the $5 parking taped. The distance between the signs is far enough to miss it, which appears to be intentional. There are no instructions: like put your car info, place money envelope in black box, etc. and there are no instructions on the pay box itself. Furthermore, when we went to pick up our cars, we paid $345 (tow was 340+5 for the parking) there were 3 people ahead of us and apparently Red Rabbit has hired this towing company as well Rapid Recovery. They only take cash and are conveniently open 24/7. This was a 90-minute hassle and almost $1000 night for $10 parking! When I went into the Handsome Hog to speak with the manager and explain the situation. I parked on the street (which there is a ton of construction on Selby Ave in St. Paul) and good ole Rapid Recovery was already towing yet another car. The manager took our information and claimed she would come out to see what was going on but never did. I have not received a call from anyone regarding this situation. When I left 15 minutes later, good ole Rapid Recovery had 2 more tow trucks out there circling the block, one guy in the lot calling out cars, and more cars being towed..they never even looked in the pay box! They were just rounded up cars! Outrageous! In these economic times people can't afford to be targeted in this way and especially in black community. Absolutely unacceptable!

Oct 24, 2023 · Makeisha H

Was parked in the Fjall Raven/Free Wheel Bike parking lot on Grand Avenue in St Paul after store hours (7:40-830pm Thursday May 9). Came back to having my car just starting to be hooked up to a tow truck. Asked the guy very politely to release the car. Was told $100 cash on the spot or he would tow it and it would cost $340. The $100 went directly to the guys pocket. It took approximately 30 seconds to release the car. This is 100% blackmail. Hoping to work with the companies owning the lot to find a more reputable towing company to work with. License plate number YCA 8551.

May 09, 2024 · P J

i know that people tend to be angry with towing companies, but the gentleman that helped me out was very nice. It sucks but they’re just doing their job. It ended up being pricey due to having it on their lot for a few days (our apartment failed to notify me they towed my partners car), so it added up. Otherwise, the man was nice and honest, the car was clean. Lesson learned !! don’t hate these men just doing their job. blame the companies that tow!

Aug 27, 2024 · Dallas Myers