Quality Custom Auto Collision LLC

Welcome to Quality Custom Auto Collision LLC, an "Auto Repair Station" located at 1004 E Broadway Rd, Phoenix, AZ 85040, USA. This establishment primarily focuses on auto body and collision repair services, specializing in restoring vehicles to their pre-accident condition or providing custom bodywork. Operating within the broader automotive repair industry, Quality Custom Auto Collision LLC aims to provide solutions for vehicles that have suffered damage, from minor cosmetic issues to more significant structural repairs.

The environment at Quality Custom Auto Collision LLC is designed to facilitate efficient and precise auto body work. Situated at 1004 E Broadway Rd, the facility would typically feature dedicated bays for various stages of collision repair, including initial assessment, frame straightening, body panel replacement, painting, and final assembly. You can expect a professional workshop setting, equipped with specialized tools and technology required for modern collision repair, such as computerized measuring systems, welding equipment, and paint booths with advanced ventilation. The atmosphere is likely geared towards a methodical approach to repairs, ensuring that each step is completed with attention to detail. While the primary focus is on the vehicle, the environment also aims to provide a clear understanding of the repair process for customers, though the provided reviews hint at areas for improvement in customer interaction during vehicle sales. The goal of the physical environment is to provide a capable space for handling complex vehicle damage and delivering quality restoration.

Quality Custom Auto Collision LLC offers services centered around auto body and collision repair. This would include comprehensive **dent removal**, ranging from minor dings to significant impact damage, often utilizing various techniques including traditional bodywork and potentially paintless dent repair (PDR). Their expertise extends to **collision repair**, which encompasses restoring a vehicle's structural integrity and aesthetic appearance after an accident. This involves repairing or replacing damaged body panels, fenders, bumpers, and other exterior components. A crucial part of collision repair is **auto painting and color matching**, ensuring that new or repaired sections seamlessly blend with the vehicle's original finish. Given their name, "Custom Auto Collision," they likely also offer **custom auto body work**, allowing clients to modify or enhance the appearance of their vehicles beyond standard repairs. Furthermore, as a general "Auto Repair Station," it is reasonable to expect that they also address mechanical issues that often arise from collisions, such as suspension damage or alignment problems. A positive aspect of their service, as noted by a customer, is their ability to "reported any other problems that came out besides of what I was told," indicating a thorough inspection process that identifies additional, potentially unforeseen, issues with the vehicle.

The features of Quality Custom Auto Collision LLC, as indicated by customer feedback, present a mixed picture. On the positive side, one notable feature is their ability to offer **"Great prices."** This suggests that they strive to provide cost-effective solutions for collision repair, which can be a significant factor for vehicle owners dealing with accident damage. Another commendable feature is their **thoroughness in identifying additional problems.** The customer who mentioned this appreciated that the shop reported issues beyond the initial diagnosis, allowing for a more complete repair. This indicates a commitment to comprehensive vehicle health, going beyond just the immediate visible damage. However, a significant concern highlighted in a negative review pertains to their business practices, particularly in vehicle sales. The issue of a "bonded title" and the subsequent "undersell" of a negotiated vehicle points to potential transparency and ethical challenges in transactions that extend beyond repair services. A bonded title is a document that establishes ownership of a vehicle when a traditional title is missing or problematic, often indicating a complex history. The "undersell" implies selling a vehicle for less than a previously agreed-upon price, possibly after a commitment had been made, which can lead to significant customer dissatisfaction. This aspect of their business, though potentially separate from their core repair services, impacts overall customer trust and perception. Therefore, while their repair pricing and problem detection may be strong, their conduct in vehicle sales has presented a significant drawback.

Regarding promotional information, the available data provides limited explicit marketing details. The most direct promotional aspect is the mention of "Great prices," which naturally attracts customers seeking value in collision repair services. The positive feedback about them "reported any other problems that came out" suggests that thoroughness and attention to detail could be a promotional point, appealing to customers who want a comprehensive assessment of their vehicle. However, the negative review regarding the vehicle sale and bonded title issues serves as a significant counterpoint to any positive promotional efforts. In the age of online reviews, such experiences can severely impact a business's reputation and deter potential customers, regardless of the quality of their repair work. For local users in Phoenix, particularly those looking for collision repair, it would be prudent to contact Quality Custom Auto Collision LLC at (480) 352-5181 or +1 480-352-5181 to discuss their specific repair needs and perhaps clarify their policies on vehicle sales, if that is a service they offer. Given the contrasting feedback, potential customers might benefit from direct communication to understand their approach and ensure a transparent and satisfactory experience for collision repair services.