Quality Craft Auto Body

Quality Craft Auto Body, located at 6345 Ogden Ave, Berwyn, IL 60402, USA, is an established automotive business that serves the local community with both auto repair and used car sales. With a phone number of (708) 484-7900, or mobile phone +1 708-484-7900, Quality Craft Auto Body aims to be a comprehensive solution for local residents seeking vehicle services.

Situated on Ogden Avenue in Berwyn, Quality Craft Auto Body is part of a vibrant automotive landscape that runs through the heart of the community. Ogden Avenue itself has a rich history as part of the original Route 66, and efforts have been made to maintain its auto-focused legacy. This location places Quality Craft Auto Body amidst other automotive businesses, contributing to a convenient hub for vehicle owners in the area. The facility operates as both an auto body shop and a used car dealership, indicating a broad range of services under one roof.

As an "Auto Repair Stations" category business, Quality Craft Auto Body primarily focuses on vehicle maintenance and repair, with a significant emphasis on auto body work. While specific details on the full spectrum of their auto repair services are not explicitly provided, the name "Auto Body" suggests expertise in collision repair, dent removal, painting, and restoration work. Given their dual function as an auto sales center, it's also likely they handle general mechanical repairs, inspections, and potentially pre-sale vehicle preparation. In addition to repair, they also offer the sale of used cars. Customer reviews highlight that their used car sales aspect, often handled by a salesman named Lou, is a key component of their business.

One of the standout features of Quality Craft Auto Body, particularly on the sales side, appears to be its customer-centric approach, as evidenced by positive feedback regarding the salesperson Lou. Customers have praised his helpfulness, attentiveness, and extensive knowledge of vehicles. He is described as guiding customers through the buying process with patience and professionalism, without being pushy. This suggests an environment where customers feel comfortable and informed during their car purchasing journey. The selection of used cars is noted as "impressive," with customers finding what they were looking for at "great prices." The buying process itself is often described as smooth and stress-free. The company has a long-standing presence, with one review noting that the business has been selling cars since 1976, which could suggest a level of experience and community trust. However, it's important to note a contrasting review that mentions an owner being "arrogant" and not honoring a warranty on a used car, suggesting inconsistencies in customer experience or different experiences between sales and post-sale support. This indicates that while the sales experience can be highly positive, there might be areas where service consistency could be improved, particularly concerning after-sale commitments.

While explicit promotional offers are not detailed in the provided information, the positive customer testimonials, particularly those highlighting Lou's service in car sales, serve as a significant form of promotion through word-of-mouth. The emphasis on "Quality Craft" in the name itself implies a commitment to high standards in their work. Being located on Ogden Avenue, a road with historic ties to Route 66 and a current focus on automotive businesses, naturally places Quality Craft Auto Body within a recognized automotive hub in Berwyn. This location likely contributes to their visibility and accessibility for local residents seeking auto services or used vehicles. The community's appreciation for local businesses, especially those with a long history, could also play a role in their continued operation and reputation.