QUALITY AUTOMOTIVE SUPPLY(Q.A.S)

For vehicle owners and professional mechanics in San Bernardino, California, and the surrounding areas, QUALITY AUTOMOTIVE SUPPLY (Q.A.S) serves as a local resource for automotive parts and, notably, also offers specific repair-oriented services. Located at 2324 Cabrera Ave, San Bernardino, CA 92411, USA, Q.A.S operates primarily as an auto parts store, providing essential goods for vehicle maintenance and repair. However, the nature of services mentioned in customer reviews, such as CV axle rebuilding and tire changes, positions them within the broader "Auto Repair Stations" platform category, as they directly contribute to the functionality and upkeep of vehicles.

The environment at QUALITY AUTOMOTIVE SUPPLY (Q.A.S) appears to be that of a functional and practical auto parts establishment. While detailed descriptions of the interior or exterior are not provided, the operations suggest a space optimized for part inventory, distribution, and potentially a bay or area for the specific services they offer. The review mentioning "the only one I seen working" might imply a smaller, more focused operation, where individual attention can be a key aspect of the customer experience. A well-organized parts counter and a clear service area would be expected, facilitating efficient transactions and service delivery. The nature of an auto supply store typically means a less elaborate waiting area than a full-service repair shop, with the primary focus on quick service for parts acquisition and specific light repairs.

QUALITY AUTOMOTIVE SUPPLY (Q.A.S) offers a combination of goods and services, primarily focused on providing automotive parts while also performing specialized, labor-intensive repairs. Their services, based on the provided information, include:

• Automotive Parts Sales: As an "Automotive Supply" store, their core business would be selling a wide range of parts for various vehicle makes and models. This would include common consumables like oil filters, air filters, brake pads, spark plugs, as well as more specialized components. While specific inventory details are not listed, the presence of rebuilding services implies a focus on mechanical components.
• CV Axle Rebuilding: This is a key specialized service mentioned. Instead of simply replacing a CV axle with a new or remanufactured unit, Q.A.S offers to rebuild existing axles. This typically involves disassembling the joint, cleaning it, inspecting components, replacing boots, grease, and any worn internal parts. This service can often be a more cost-effective solution for customers.
• Tire Changing Service: One customer explicitly mentions having a tire changed, indicating they provide basic tire services, which would likely include mounting and balancing tires purchased from them or brought in by the customer.
• Valve Stem Replacement: As part of tire service, they also offer to replace valve stems, a small but crucial component for maintaining tire pressure. The fact that it was done "for no charge" in one instance suggests a commitment to customer satisfaction for minor, related services.

Their offering of specialized rebuilding services (like CV axles) alongside general parts sales makes them a hybrid entity, providing both components and the expertise to service them.

Several features distinguish QUALITY AUTOMOTIVE SUPPLY (Q.A.S), though with mixed customer feedback. One positive feature highlighted is the professionalism and patience of the individual performing the tire change. The customer appreciated his dedication, especially when dealing with a "buried" spare tire, indicating a helpful and customer-oriented approach for certain services. The willingness to go "above and beyond" by replacing a valve stem for no charge also showcases a positive aspect of their customer service, aiming to build goodwill. However, a significant concern and a critical feature to consider is the issue raised regarding the CV axle rebuilding service and perceived honesty. The accusation of being a "very nice scammer" due to charging for a rebuild while reportedly only changing the boot and grease, and reusing original internal parts that were allegedly "still in good shape," points to a potential lack of transparency or a misunderstanding in their service description. This aspect suggests that customers need to be diligent in understanding the scope of work for rebuilding services. For businesses operating in the "Auto Repair Stations" category, transparency in service and pricing is paramount for building and maintaining customer trust.

For promotional information, QUALITY AUTOMOTIVE SUPPLY (Q.A.S) likely relies on its local presence and the convenience of offering both parts and select specialized services. While specific promotional campaigns are not provided, the value proposition of a local auto parts store that can also handle certain repairs like CV axle rebuilding and tire changes can be attractive to customers looking for a single point of contact. The positive sentiment around the free valve stem replacement suggests that goodwill gestures and minor complimentary services might be part of their informal promotional strategy, aiming to foster customer loyalty. Given the mixed reviews, future promotional efforts would likely benefit from clearly outlining the scope of their rebuilding services and addressing any concerns about transparency. Customers are encouraged to contact Q.A.S directly via their phone numbers, (909) 473-1911 or +1 909-473-1911, to inquire about specific parts availability, pricing for parts, and to get detailed explanations about their rebuilding or repair services. This direct communication allows customers to clarify expectations and costs upfront, which is crucial for complex services like axle rebuilding. Their emphasis on being a "supply" store, coupled with specific service offerings, positions them as a hybrid model in the local automotive market.

In conclusion, QUALITY AUTOMOTIVE SUPPLY (Q.A.S) at 2324 Cabrera Ave, San Bernardino, CA 92411, USA, functions as an auto parts store that also provides specialized services like CV axle rebuilding and tire changes, placing it within the "Auto Repair Stations" category. While aspects of their service, such as helpfulness with tire changes, are positively noted, concerns regarding the transparency and value of their rebuilding services have been raised. For local users, Q.A.S offers a convenient source for automotive parts and specific repairs, but it is advisable for customers to engage in thorough communication to ensure clarity on the scope and pricing of services, especially for rebuilding components.